Best Fisher & Paykel Washing Machines

Bad experience with Fisher and Paykel – Popular brand however annoying crap in playing up two years time with their stupid codes that constantly beeping non stop. Never this brand again, got LG better !

Fisher and Paykel can't tell the time. Be aware that every cycle goes for about twice as long as the machine states. In addition, at the end of the… Read more

cycle, you will have to wait another several minutes for the 'child lock' to allow you to access your clothes. So, a 46 minute cycle will take well over an hour. A fifteen minute rinse takes around half an hour. A ten minute spin for a hand wash for instance, becomes at least half an hour before you can access the spun item. If you stop the machine late in the spin cycle, say at seven minutes, NO SPIN at all will have been accomplished, in fact the clothes will feel WETTER. What has it been doing for seven minutes? AND, you will have several minutes to wait before it will unlock the machine, therefore not saving any time. If you dont have all day to get a load of washing done, get another machine. This machine is incredibly infuriating, especially if you are in any form of hurry.

Ok so when washing if your doing let’s say rags the machine my not register that it has rags in it so it may fill up once again like a if you started a new load or it may try to push it out all to gether Show details

I could handle poor automatic water level sensing and the spin going out of balance too easily, but not the planned obsolescence. I requested a… Read more

service in 2026 on a 2020 WA8560P1 washing machine that was noisy at high spin speeds. The service technician did not correctly diagnose the cause of the noise and provided an expensive quote for unrelated pump and suspension parts that were not cost-effective to replace, which I declined. Within a couple of weeks of the service call, spin mode stopped completely. By simply removing the agitator, I could easily see that the screws securing the spline drive to the bowl hub had sheared off, evidently failing progressively over time rather than all at once. Upon installing new screws myself, the machine is now working properly again. The $220 service call fee was therefore a waste of money. I tried complaining to F&P but would have incurred another $220 fee for them to look at it again.

But this is worse than poor customer service. This is also clear evidence of planned obsolescence. The bowl hub has provision for 6 screws to secure the spline drive to it. Only 3 screws were installed in the factory, which obviously couldn't handle the forces because they sheared clean off in only 5 years. That wouldn't have happened with 6 screws. Unfortunately since it isn't possible to remove sheared-off metal screw threads from a plastic bowl hub, it therefore isn't possible to install 6 new screws after the failure has occurred, hence the best I could do was install 3 new screws in the alternate holes. I presume that they too will shear off in due course. Naturally the bowl hub is not available as a separate part so the whole bowl will need to be replaced next time at great expense. I wont be looking at F&P products when that day comes.

F&P used to be a good brand when it was a New Zealand company before the Haier China takeover. It's something much less now.

Do NOT waste your Money or time with this company Repairs are a Long Wait Contacted seller, Informed 3 days for service appointment Actually 6 days… Read more

Informed part would take 10 days for delivery Well past 10 days, 16 days for technician repair appointment. 21 days without use of my washing machine is Unacceptable. Spending money at the laundry. Repairs heavily booked out This Says Heaps re Dodgy products being sold How about employing more Staff for Both repairs + answering the phone Rather than goiing around in circles with their website trying to speak with an actual Employee!!!

Would Not recommend

The automatic dryer function is useless. It just traps my clothes in there for hours, like 5+ hours, spinning around wasting energy. Then the… Read more

wretched thing has no way to open the door (yes I followed the instructions, they don’t work) So the only way to get my clothes out is to run the air dry function for another 40 minutes to finally open the wretched door.

I suggest you don’t buy this brand and instead buy one with a proper door release function

I shall shortly send it to landfill and buy a proper one . terrible work F and P, you should be ashamed of this machine

This washing machine is incredibly quiet when in use. The colour is beautiful & the cycles are easy to use. A feature that comes in handy is the… Read more

laundry liquid/powder dispense drawer, there is an option to fill one of the compartments for multiple washes ie no need to fill the drawer for every load. Everything is cleaned & spun really well.

We have only just had this washing machine delivered this afternoon and already I can see it is going to be extremely annoying to use. We have had 2… Read more

Fisher and Paykel top loaders before, with a different brand in between, as I didn't like the first F & P. My fault, I didn't read the instructions and everything got tangled under the spindle. However, the new machine delivered today has the same feature that the other brand had. When you choose the spin cycle, it spends 10 mins emptying water before it starts spinning. I do a lot of hand washing and rinsing and use just the spin cycle at least once or twice a day. To have to wait 10 mins for the machine to empty out non existent water, and take 18 mins to do the full spin cycle is ridiculous. Sometimes I only want to spin for a couple of minutes. I ended up giving the other brand away to a dog rescue after 6 months and bought another Fisher and Paykel which I loved. Sadly it died the other day. I also often just want to rinse and spin in the machine, like this afternoon. The rinse cycle takes 34 mins. The quick wash takes 31 mins. Go figure. There is no option for a quick rinse. The old machine used to take 10 mins on the quick rinse cycle. And I can only have Automatic water level on rinse. I wanted to rinse a couple of things this afternoon and wanted to put water level on low. Tough luck. I never use auto water level because it takes twice as long to fill. I can see this machine very quickly becoming someone else's second hand, almost brand new, washing machine.

Buyer be aware Fisher & Paykel they do not stand by the warranty for a brand new machine barely used (3 times) and will try shift blame to you to… Read more

avoid claims!

Brand-new washing machine after only three washes, it began leaking from the front door due to a faulty rubber seal. No errors. No misuse. I have two witnesses. Fisher & Paykel refusing to honour the warranty, instead are trting to shift the blame onto me creating hypothetical scenarios with no legal basis or supporting evidence.. The repair is not costly, but they'd rather liability avoidance rather than standing behind their product!. Also their AI-generated response is appalling!! They should invest in their product instead!

A near-new appliance failing after three uses is not acceptable!. Consumers deserve better! Disgusting treatment! This is unacceptable. If i could rate zero I would.

Seamless order to delivery and really happy with my new front loading washing machine. Stand out customer service by Corey & Josh delivering and… Read more

setting up the washing machine.

Polite, professional and so careful in the house installing the machine. So happy with the complete overall service by appliances online and the team.

An excellent upgrade from the F & P top loader – I recently upgraded after my trustee 10kg top loader Fisher and Paykel washing machine of 18 years stopped working . I read numerous reviews and… Read more

decided to make that change to go with a front loader and because this brand has served me well for numerous larger appliances in my home, I went ahead and purchased it again!

This machine being 11kg will wash your king sized comforter with no issues. Items like socks come out really white. I like that it has a automatic dispenser that you can pre fill with liquid detergent and it dispenses as needed to the size of your load . I use OMO liquid detergent and also use laundry pods (and set the soap selection to manual when I used pods) by placing 2 at the back ends of the drum on either side and it washes a full load with no residue . I like that it has a 30 minute speed wash and the washer is user friendly in letting you adjust spin speeds and and water temperature to your liking . Overall I would recommend this washer to anyone looking to upgrade from a top loader . Clothes come out less creased with a front loader so there is less ironing needed!

Brought this washing machine on the 28th of May. It was delivered on the 29th by Appliances On Line. Delivery drivers were fantastic. They came in… Read more

and unboxed the item and set up the machine ready to go. We did 2 cold wash loads on Friday afternoon. Machine worked well. With no complaints. However on Saturday afternoon when we wanted to do another load.... the machine was DEAD. No lights... nothing. Tried plugging into another powerpoint to check ....still nothing. Checked powerpoint and found no issues there. After spending $1086 on this machine to say we were disappointed to only get 2 washes out of it is an understatement. HOWEVER, I got in contact with AOL straight away and spoke to [Name Removed]. I explained my problem with him and he then conferred with his manager and came back on line to say "Our guys will be putting a new machine on the truck for you to be delivered asap. We will check to make sure it was installed by us correctly and if so, we will remove and install a new machine for you".... which they did. Come Tuesday midday new machine had been installed and happy to say at this point it is still working well. Excellent service by Appliances On Line. Not happy however with getting a lemon from Fisher and Paykel.

Crap product don't last – Bought a 12kg fisher and paykel front load back in 2021 had to be replaced under warranty at about 18months old due to a loud bearing on spin. … Read more

Fisher and paykel replaced no problems. Got a 11kg as a replacement ( not happy).

The replacement on out of warranty in September 2024 so not long out now have no rotation at all no codes no nothing just won't wash.

Will never buy another fisher and paykel product in my life.

Had an LG for 12 years before it failed

So, this was a replacement for a dodgy 10kg Bosch front loader. Our verdict? We like it! SO quiet! We've not had one problem with it so far, and… Read more

we've been using it (a lot) for almost 4 months now. The spin cycle kicks in so quickly, and is really very quiet. You just don't notice it with the laundry door shut, and barely notice it with the door open! This machine is honestly the noisiest when it's taking water in! The cycles on it are very useful. I can wash blankets, heavy things, doonas/duvets, woollens, delicates etc. And obviously normal cycles, too! And I LOVE that you can do a 9kg 'Everyday' wash, that's under an hour. And things come out clean. Or I can make it just over an hour by adding in an extra rinse, or a prewash, or changing the temperature from 30 to 40 degrees. Or I can do a longer 'Cottons' wash if I think things are dirtier than usual. But even then, I can change the 'Speed' function and make it wash a bit faster. Basically, I have so many options with this washing machine, and it's not stuffed up even once. And it gets used a lot. The only downsides are that it's actually fairly noisy taking in the water (and we have the cold water tap very open so it's not struggling to get enough water or anything) and the wash cycles often take a bit longer than what it says to begin with. I've been caught out a few times thinking I'll have time to put a second load on before heading out, but then I check and it still has 17 minutes to go on it or something when it was meant to be finished already. Perhaps for lighter loads, the original time might be the case, but for full loads, it takes longer than the cycle says. However, it's still WAY faster than our old Bosch, so it's still pretty good. And I honestly think our clothes come out cleaner in this machine than they ever did in the Bosch. Plus the F&P machine is gentle on our clothes. No pulled drawstrings, stretched or torn clothing. I'm a happy camper and would definitely recommend this machine. Wish we'd bought it instead of the Bosch all those years ago! The mechanics and overall function seem superior.

I timed the large wash I did yesterday - 3 hours 20 minutes! The quicker loads are only for small loads - 2 - 4 kg. Starting a wash early in order… Read more

to get maximum sun on it in winter will be a problem because early, the sun isn't on the solar panels. And there will be no two washes in a day, (if I want to dry my clothing on the line,) which I could happily do in my old washer which took 40 minutes. Why technology has to go backwards, I'll never know. To justify the massive price? Strangely enough, it has a 4 star water and electricity rating. How that can be, I don't know, when it goes for so long, emptying and filling about 4 or 5 times from what I noticed. I've done small loads which still took well over an hour and used the sheets setting - it washed everything well. It's quiet. One thing to think of if buying a new washer - this top loader is very high and very deep. I'm 5'4.5" and can barely get things out of the bottom of it - so consider that if you're a shortie.

Disappointed with Customer Support and Product Longevity I purchased this washing machine about a year ago for around $700, expecting it to last at… Read more

least a few years without issues. However, it has recently started making loud, abnormal noises during the wash cycle. I reached out to customer service hoping for some assistance, only to be told that a call-out fee of $349 would apply – nearly half the original purchase price, and more than the machine is even worth now (around $300).

This has left me incredibly frustrated as a customer. For a relatively new appliance to have problems so soon, and for the brand to charge such a steep fee just to assess it, doesn’t reflect well on the product quality or after-sales service. There was no offer of goodwill, no effort to troubleshoot remotely – just a high service fee that makes it hard to justify a repair.

From a customer experience standpoint, this feels like poor value and poor support. I expected more from a brand that markets itself as reliable.

If you’re considering buying this product, I would recommend thinking twice and perhaps looking at other brands that stand behind their products better and offer more reasonable support options.

So far so good – No issues. Inner light is a nice touch, quieter than the old german manufactured Bosch. Will update if (when) issues eventually arise. Average 4-5… Read more

loads a week. Machine makes a slight high pitched noise just being plugged in - turn it off at the wall because of this. Extended replacement warranty to five years.