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57 questions from our users

Hi - has the recipe changed recently? Our dog used to love it (and still loves it), but has started to get diarrhoea. The constitution of the roll also looks different than a few months ago - more paste like.
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At last I have found a food that helps both my whippet and rescue greyhound. But as I’m feeding two dogs, can you tell me if I can get a larger roll apart from the 1.7kg one. I am using one roll a day.
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At last I have found a food that helps both my whippet and rescue greyhound. But as I’m feeding two dogs, can you tell me if I can get a larger roll apart from the 1.7kg one. I am using one roll a day.
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How come its not in the supermarket anymore no one stocks the puppy?
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Hi any stores in Perth with more flavours? Thanks
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I live in Adelaide so I can’t ANSWEER your question.Hi Tracy, are you looking for certain varieties in particular? You should be able to find our food in Coles, Woolworths and some independents. If you would like us to locate a stockist in your area please drop us a line at helpdesk@4legs.com.au Thanks! Melissa & the 4Legs Family

My puppy loves this particular food, and won't touch any other flavour. I've noticed that Coles took it off the shelf recently, and I'm wondering if it's just the one particular store that's gotten rid of it or if it's been discontinued? So you still stock this flavour in any other store?
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Hi Amber, unfortunately our puppy food has been discontinued and is no longer available. However, it has been replaced with our new Gourmet Recipe range which has a variety formulated for puppies. You can find out more about it here: https://4legs.com.au/introducing-4legs-gourmet-recipe/ Cheers The 4Legs FamilyThank you. I will give these new flavours a try.

my 11 month old loves this brand, but is it fattening with the pasta content in it?
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Is the 4leg range a suitable addition for a Dalmatian on a low purine home prepared diet?
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Is this food available in the Caboolture area of Queensland?
1 answer
Thanks for your query! Yes, you should be able to find 4Legs at Coles, Woolworths or your local independent supermarket. If you would like us to locate a specific store for you, please drop us a line at helpdesk@4legs.com.au Cheers, Melissa & the 4Legs Family

As I live in Singapore, I got these boxes on my holiday. My dog adores the Kangeroo Lite. As she is allergic to most meats, I bought these to try and it worked! I was wondering if these boxes can be frozen for a longer shelf life?
1 answer
Hi Hazel, thanks for getting in contact. Yes, you can freeze 4Legs, but please ensure it's used within three days once defrosted and opened. Thanks, Melissa & the 4Legs Family

Hi - I have a cavoodle who is 4 weeks pregnant and not wanting to eat much of anything - the only food I could get into her was cooked too burgers - which are low in calcium which is a concern for pregnant dogs - she actually enjoys eating your puppy food - has it got adequate calcium levels for pregnant and lactating?
1 answer
Hi Merilyn, thanks for getting in contact. We have responded to your query in detail via your Facebook message. Here's a brief summary of the information Dr Felicity provided you with: The energy requirements for a dog in the first 42 days of pregnancy is the same for an adult entire dog. For a 7kg cavoodle, this equates to 540kcal per day. (340g 4Legs Adult Chicken and Rice or 450g 4Legs Grain Free Puppy). Energy requirements during the last 21 days of pregnancy typically increase by around 50%. For a 7kg cavoodle the energy requirement would increase to about 900kcal per day (560g 4Legs Adult Chicken and Rice or 760g 4Legs Grain Free Puppy). We recommend either the Chicken and Rice or Puppy Grain Free varieties as they contain calcium levels that are moderate. During lactation, a complete and balanced diet that provides energy is required. Calcium supplementation is not required unless there is a dietary deficiency. Feeding a good commercial diet that the mother finds highly palatable is essential. Puppy formulations are fine to use during lactation. Thanks Melissa & the 4legs Family

Is this suitable for puppies.
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Hi Kylie Ann, thanks for getting in contact. We recommend using 4Legs Puppy variety and then introducing adult food (like the Angus Beef & Veggie Roll) once they have reached 80% of their adult weight. Cheers, Melissa & the 4Legs Family

Does this food need to be cooked?
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No cooking required, its ready to serve straight from the pack.Hi Jessica, our food is ready to serve right from the packet. Cheers, Melissa & the 4Legs Family

Duchess is a Maltese cross with Bichon Frieze breed and weighs between 4.1kgs and 4.6 kgs I note on Kangaroo with Veggies Lite that portion sizes start at 5 kgs. ..should I be feeding Duchess another one of your products? ? It is that she often plays or covers up her food, but she doesn't with your kangaroo food, so I have stayed with it, but she is under weight. I meant to say in my review that there is no "doggie" smell with eating your product.
1 answer
Hi Elizabeth, I will pass your question on to our Resident Vet & Dietary Consultant, Dr Felicity Banks, as she will be better able to assist. If possible, can you please contact our Help Desk at helpdesk@4legs.com.au & Felicity will be able to provide a specific guide for Duchess. To assist Felicity, I will ask some specific questions once you contact help desk such as Duchess' diet including snacks, her age etc. Cheers Christine & the 4Legs Team

Hi we have been feeding our 4 year old staffy 4 legs for her hole life Just recently she has started vomiting when we feed her the kangaroo mix,any help would appreciate Thanks Eddy
1 answer
Hi Eddy, we're so sorry to hear you've had this experience with our product! Please contact Christine in our Customer Service team (helpdesk@4legs.com.au) so that we can follow up and see if we can get to the bottom of this problem. Thanks again for getting in contact. Cheers, Melissa and the 4Legs Team

Can you please advise how I can get a free reusable lid or where I can buy one?
1 answer
Hi Gloria, Thanks for getting in touch, I can send a free lid right away. Can you please contact me via our Help Desk at HELPDESK@4LEGS.COM.AU to let me know your postal address. You can get a free lid or cap anytime via our Help Desk or alternatively, you can register on our Website. Here is the link:http://4legs.com.au/free-tray-lid-or-roll-cap/ Whichever suits you best. Cheers Christine & The 4Legs Team

What is the ingredient content?
1 answer
Hi Pete, you can find a full list of ingredients for our puppy food here http://4legs.com.au/product/3-meats-w-sweet-potato/ Cheers, Melissa and the 4Legs Team

How much of your 4 legs dog food should I feed my toy poodle?
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Hi hun. Our pup is only 11 weeks so having 3 meals a day atm. He has a large serving spoon full at each meal. We heat it to warm it and break it up a bit as hes still so little.Hi Susan, you can find a feeding guide on the product pages of our website. For instance, if you use our Chicken with Vegies and Pasta, you can find further feeding information here: http://4legs.com.au/product/w-chicken-pasta-and-vegies/ For dogs between 5-10kg we recommend around 250-350g per day, however this is just a rough guide and doesn't take into account other products you may be using. It is important to remember that like humans, dogs (even of the same size and breed) may metabolise their food differently. For this reason we cannot guarantee this guide will suit your dog. Please monitor your dog's weight and adjust the feeding amount accordingly. Hope this helps. Cheers, Melissa and the 4Legs Team

i have a 6 month old ridgeback cross (unknown what with )she is 12 kilos how much puppy food should i feed her ?
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Hi Stella, You can find a feeding guide and further information about 4Legs Puppy food here: http://4legs.com.au/product/3-meats-w-sweet-potato/ Remember this is a guide only and individual puppies may need slightly more or slightly less than the amounts shown. The daily ration should be divided into three or four meals per day for young puppies (less than 4 months of age) but for older puppies two meals per day is generally sufficient. Make all changes in food amount, meal numbers and food type (eg. puppy food to adult food) as gradually as possible. Adult food can start to be introduced when puppies have grown to around 80% of their expected adult weight. Please note large or giant breeds (30kg to 60kg adult body weight) require a different feeding regime to the one suggested above - please contact 4legs if you intend feeding puppies of large or giant breeds. cheers Melissa and the 4Legs Team

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