Allianz Care Questions & Answers

I'm also very concerned after reading these reviews, there hasn't been any positive reviews with claim made in the last 3 years. How

Hi Allianz Care Team,

Could you please advise why couple insurance for the same period is significantly more expensive than taking out two individual policies? What are the implications here for customers?

Thanks

Hlo couple insurance fees for student overseas visa how much is price for couple insurance for 24 month

Visitors visa 600 82 years of age Insurance cover need

I have a OHSC. I am going to take my iron infusion injection. Is that covered in alliance heath care?

Hello Allianz Care,

My husband and I are currently on a Bridging Visa in view of our 491 visa application and we have an OVHC Insurance. My question is, does OVHC Budget Work Cover covers pregnancy, labour and hospital admission relating to pregnancy?

Thank you very much.

Kind regards,

Jane

I have not received my insurance mail

Hello Team, My In Laws are visting us on 16th of october and I want them to be covered from the day they arrive, how would that be possible, when should I take the policy and what date should I mention as a start date?

I was about to sign up with them for my parents. After reading this page I'm staying clear from this business. Are there a list of providers who cover for 8501?

Hi there. I canceled my monthly insurance like 20 days before it expired. Will I get a refund for the rest of the month that haven't been covered yet?

We haven't even started our journey with Allianz care but the experience is already sour. We have been trying to call for 2 days now with no luck. We emailed and got response with please call us as we need more information. Where do we call ??

Is it possible to suspend my OVHC while traveling overseas for several months? As I won't be able to use the cover when overseas I have another international cover and would like to suspend the OVHC for the time I am not in Australia.

I've been on the call for over 3 hours, how do I contact you?

When will you fix your customer care - I was shocked to hear a waiting list number of 96 and put on hold for more than an hour and I eventually hung up and sent an email to cancel the policy.

Does Allianz OVHC-Mid working excess covers iron infusion charges ?

Good morning, I’ve been trying to contact since yesterday but I couldn’t reach. I was put on hold for more than an hour. How can I get in touch with one of your member? Thanks

Dear Allianz Care Team,

I’m member of OSHC for 2 years and after that now member of OVHC budget working from more than 1 year. Will the Budget working covers pregnancy related expenses in hospital for delivery & child birth or else do I need to upgrade the policy? If I need to upgrade my policy, do I need to serve the waiting period again?

Also, I would like to know will I stop paying for my ovhc policy which originally should be ended on 2022, but my grad visa is extexted till 2025 recently dues to the new HK pathway policy.

Apart from that, I would like to ask in advance how can I cancel my OVHC policy after my grad visa is expired by 2025.

I am currently outside Australia and wants to apply for a suspension on my ovhc. I wanna double confirm that I can apply for a suspension on my ovhc policy ?

And if I can lodge a suspension application, will my graduate visa be affected?

Thx! J

Hi there, how are we supposed to be receiving reimbursement for a claim? The claim shows "closed" and the payee is listed as "PEOPLECARE" with $3884 going to them. We have paid all medical costs in full ($4386) to the hospital, so we are now out of pocket with a closed claim... Could you please assist? Thanks