Michael
Michael · Espresso Machine

I have purchased the expresso machines from Aldi since first released in Australia. I recently purchased the EXP-19ccmb model. MODEL EXP-19CCMB i must express my disappointment with this offering in comparison to previous models: 1_ The cup support holder slopes forward and mugs slide with the machine vibration. ( I have broken 2 mugs}. 2: depending on how they fall the used container may only hold 3 capsules. Given my complete satisfaction with previously supplied models I find this latest effort disappointing,

Rebecca
Rebecca · Espresso Machine

I purchased this machine in October. The coffee grinder is not feeding the beans. It’s running like it has run out of beans. What could be the problem?

Victoria G.
Victoria G. · Espresso Machine

Coffee machine with grinder only one week old, steam wand not working, tried descaling it, cleaning the wand and only water no steam??

Jacques Teyssier
Jacques Teyssier · Espresso Machine

Can the seal on a Stirling Expresso Machine STR-1858P be replaced?

If yes, where can you purchase one?

ALDI
ALDI   DM   

Hi Jacques,

Are you referring to the seal of the steam wand? If so, unfortunately, this part is not available.

Should you have any further queries, please contact us at 1300 886 649 or email us at info@tempo.org.

Regards, Tempo

Jacques Teyssier
Jacques Teyssier  

That is not very good for a product that just recently ran out of warranty.

Judy
Judy · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

So, Aldi, I’ve asked the question? Why my descale light won’t turn off…. What is your recommendation? ALDI BETTER BEST?

Judy
Judy · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

After a descale, I cannot get the descale sign to stop flashing

Judy
Judy · Espresso Machine

My descale light still remains on after the descale…why

Marion M.
Marion M. · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

have tried to purchase this coffee machine told that they were having problems getting stock for this promotion as adverised I wish to purchase one and want to know when i can get it awaiting your reply Marion 0411021322 urgent

Dejasview
Dejasview  

They just don’t stock it anymore. I don’t know why. Ask Aldi

m D.
m D. · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

How do you decalicify this machine

Rawya S.
Rawya S. · Espresso Machine

I got an ambiano single espresso machine as a gift from my friend a month ago it worked well for a couple of weeks now the light is keeps blinking and the water goes to the waste dispenser i feel really disappointed with this machine i love Aldi things but this one really made me disappointed .. did anyone have the same issue

Dejasview
Dejasview  

My espresso machine was a Stirling brand machine from Aldi which performed wonderfully for over 6 years, until the pump stopped working. I’m sorry, I’ve never had any experience with using the Ambiano Expresso machine.

Joseph
Joseph  

Hi I have the same story. I purchased a Stirling brand machine. Worked well until the wand washers broke up. I took the hot water wand off the LHS of the machine and replaced the non functioning wand. It now has a new lease of life. Suggestion check the wand to ensure the steam can pass through the pin hole. This maybe the reason why the water/steam is bypassing the wand and going to the collection tray on the unit. Hope this helps.

Nadeem A.
Nadeem A. · Espresso Machine

My machine on off button does not working. Red light not come on

Dejasview
Dejasview  

I would think that your machine would be as old as mine. Maybe 6 years? Perhaps the little bulb has blown out, or the electrical wires have corroded. Most electrical appliances wear out eventually.

ALDI
ALDI   DM   

Hi Nadeem A, We apologize for the difficulty you have experienced with your Espresso Machine. Could you please provide us with the model and serial number so we can check? Also, have you tried to plug it in on a different powerpoint?

For urgent assistance, please don’t hesitate to contact us at 1300 886 649 on Monday to Saturday 8:30 am – 6:00 pm.

Regards,

Tempo

Pamela L.
Pamela L. · Espresso Machine

Why has my expresso maker suddenly stopped working midway while making coffee?

Deidre
Deidre · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

coffee beans not grinding only bought 2 months ago

Deidre
Deidre  

coffee beans not grinding only 2 mths old

Shannon D.
Shannon D.  

Let me guess, makes grinding noise, beans disappear, but nothing comes out? I cleaned my machine and found a small piece of broken plastic that seems to hold a retaining ring. I couldn't get mine fixed easily so took mine back for refund.

Dean M.
Dean M. · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

Where Can I get a replacement seal for the steamer stem

Shayne
Shayne  

I wish that I could help, because I need be too!

Jack
Jack · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

My STR 1858 is leaking from top of steam arm swivel. Where can I purchase Teflon (?) seat/grommot incorporating seat for swivel

Shayne
Shayne  

They said my only option was to return the Sterling machine to Aldi for a refund?! How bizarre for the sake of a simple gasket!!!

Chris
Chris · Espresso Machine

Why does my steamer stay on 88 on the digital display is there a reset?

J sanders
J sanders · Ambiano Espresso Machine (Mar 2019)

Water tank seal is working sporadically…dumps contents, floods countertop…what to do? This began when first purchased but now more frequent. Thank you

Mark W.
Mark W.  

Its an o ring and gets pinched/damaged when jug is slid in at wrong angle. Likely u can replace o ring

Emily
Emily  

I think all these machines were a faulty product, hence they discontinued them. I tossed mine out. I didn’t keep the receipt because I didn’t expect the machine to not work after 20 times of use. Mine I hadn’t operated in a year. When I did, the frothier worked but the water would not go through the coffee part. I even pulled the machine apart to find the blockage but it’s obviously got to do with the mechanics.

danny McAlister
danny McAlister · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

i have the stirling designes collection can you steil get teflon seals for water and steam outlet

Mark W.
Mark W.  

Hi Danny...i contacted tempo (warranty) who said they dont have parts? Whereabouts can you get them from? The water seal is plastic plus a silicone grommet, the steam is just a plastic half spherical cup

Dean M.
Dean M.  

My started to leak as well , I swapped the seals on the 2 stems as we only used the steamer side , then discovered the ball fitting and the stem aren't 1 complete piece tighten up the stem and ball fitting, problem solved

emilio c.
emilio c. · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

Will this machine be on sale in Aldi stores again??

Deryck H.
Deryck H.  

Yes - next week,(October12) but with inbuilt grinder this time, which adds $100 to price

Malcolm B.
Malcolm B. · Stirling Designer Collection Premium Espresso Machine (May 2019, Mar 2020, Mar 2021)

Hi Great machine although now the double shot button just splutters. Single shot works fine. Everything else works fine

ALDI
ALDI   DM   

Hi Malcolm, I am so sorry to hear about your experience with this product. Are you able to send us a short video showing the fault so we can assess and identify what causes the issue? Please send it to info@tempo.org along with the product details such as model number, serial number, and a copy of your proof of purchase.

Alternatively, if you do need any further assistance, please don’t hesitate to contact us on 1300 112 534 on Monday to Saturday 8:30am – 6pm.

Regards, Tempo

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