Baumr-AG Pro SX72 Questions & Answers

Hi Jordan, We've sold multiple SX72 models, so to assist you accurately, we’ll need the exact model you have. Could you please send us your order details or the product model/SKU to support@baumr-ag.com.au? Once we have that information, our team can check the part for you. Regards, Jim

N19071

Hi Jordan, N19071 is the approval number of the unit. Could you please send the actual SKU or your order details to support@baumr-ag.com.au so our team can assist you further and provide the information you need? Regards, Jim

Sorry I can not find the SKU number are you able and I purchased the saw 2nd hand so do not have a order number. Will a photo help?

Hi Jordan,

Thanks for getting in touch.

For us to assist you properly and ensure a streamlined process, please email our support team directly at support@baumr-ag.com.au.

We’ll be happy to help you from there.

Regards,

Jim

Hi Lez, Here's a quick guide to re-set the tuning screw: The tuning screw is located toward the back of the carby/air intake filter/choke. It is sometimes covered with a red plastic cap and sits approximately 2 cm below the idle (engine speed) adjustment screw. Turn the tuning screw in (clockwise) all the way. CAUTION: do **not** tighten it - simply let it stop at the natural end-stop. Then turn the tuning screw out exactly 1.5 turns.

If you have any further questions, feel free to email us at support@baumr-ag.com.au

Regards, Jake

Hi Colin W, On the bottom of the saw, there is a small hole around 7mm in diameter. There will be a small piece of foam inside the hole that needs to be removed with a small screwdriver which will reveal a small flat-head screw that needs to be screwed in around 1/2 a turn.

This will reduce the oil build-up inside the chain brake cover and should stop the excess oil from dripping out of the chainsaw when it is not in use.

Kind Regards, Jay

Hi Damian, This is Mitch and I'm from the Resolutions team. I sincerely apologise to hear that. We wish to have this resolved for you right away. Please provide me with your invoice number so I can check your details and get into contact with you.

You may also reach out to me at support@edisons.com.au or please call and ask for me on 02 8667 7842.

Mitch, Edisons Resolutions Team

Hi Damian, Sorry to hear this has happened. In order to assist you and identify the part you may need, please let me know your Order/Invoice number (no personal information required at this time) and we can do our best to locate your order, specifics of the tool you have purchased and get you back on track with your purchase.

Mitch, Edisons Resolutions Team

Hi Damian, This is a follow up in relation to the previous request sent. We would really love to help resolve your issue as quickly and hassle free as possible. Please provide me with your invoice number, you can reach out to me at support@edisons.com.au or please call and ask for me on 02 8667 7842.

Regards,

Mitch, Edisons Resolutions Team

Hi there,

Thank you for reaching us!

I'm afraid those unit's aren't designed to have interchangeable carburetors.

Should you need further assistance, please don't hesitate to reach us back. Cheers!

Warm Regards,

Edisons Support Team

Hi there Christo, Thank you for reaching us and I am terribly sorry to hear about the oil leak. I want to make sure I provide the correct information and secure your order details. If you could kindly provide me with your order number, I can search options and resolutions further.

Alternatively, you are free to reach us at support@edisons.com.au or at socialmedia@millstrading.com.au

Looking forward to hearing from you soon!

Kind Regards,

Edisons Support Team

I want to no what is the max RPM for Baumr_AG PRO SX_72 and idle RPM. Cheer kevin

Hi Kevin, Thank you for reaching us here! The max displacement for them SX72 is about 62cc while the maximum power at it's peak is 5.2 HP. You can check more about the unit here at the listing itself: external link 

Should you need further assistance, please don't hesitate to reach us at support@edisons.com.au.

Cheers!

Regards,

Edisons Support Team

Hi Paul, Thank you for reaching us! We have a range of parts available to suit our products. Should you wish to purchase a part simply follow the steps outlined below: 1. Go to this link - external link  2. On our Parts page, find your product and look for the parts that you require 3. Go through the checkout process

If you are unable to find the parts you need, all is not lost. It may still be available. You can freely reach us at support@edisons.com.au and we can assist you further.

Looking forward to hearing from you soon!

Kind regards,

Pio Edisons Support Team

Turn the power on, pull the choke out and attempt to start it. Then push the choke in and pull start it again, within 2-3 pulls it should be going

Try Jono and Johno in Victoria they,re on line

The spring on the clutch shoes has broken. You will need to replace the entire clutch It is a LEFT HAND thread

Thank you. Just now pulled it off, you are spot on Thank you. steve

No these are cut to the bone basic saws, Chain oil adjusters cost money

Probably still in the factory where i should have sent the Chainsaw back to

the chain adjuster should be located on front of the power unit (motor) inside the chain rail and adjusted by screwing the phillips head screw attached to the chain tensioner block.

hey Fish jump on line , just google baumr-ag follow through with sx72 parts list, all parts are listed, i had no props getting parts . hope that helps you.

Look on wepay(ebay) from China. Free postage.