Bed Bath N' Table Questions & Answers
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Why queen sheets number 170798 don’t fit. More like a double bed size
I bought two sets of 1200TC Deep Queen sheets from BBT. Because I live in NZ(North Island) and in winter washed sheets will not dry outside, they have to go in the dryer. A cool setting will take forever to dry them so I set mine on warm. The sheets shrunk so much that they are now less than the size of ordinary Queen sheets. So I suggest than if you plan to put your sheets in the dryer that you buy the next size up. I should have bought a King set and maybe even a Deep King if that is available. Ya live n' learn.
Hi, I bought a medium memory foam pillow from Broadway Sydney store five days ago. I have been airing it out daily (on the back porch) but it still smells very toxic. I wake up through the night with stinging eyes, throat and chest tightness. It is 3.45am whist im writing this, I’m also feeling slightly nauseous with the smell. I want to return this pillow as it is not fit for purpose. Ffi
I purchased a plush bath robe for bed bath and table branded Morgan and Finch it pulls at the slightest thing can’t wear rings or a watch when wearing it and even a chipped nail causes it it catch never had this happen on a plush dressing gown before, I just spent 1 1/2 hours cutting all the pulled threads off it, just not good enough. Spoke to a sales lady where I purchased it at Cranbourne and she said they have never had any complaints, find this hard to believe she was not interested, won’t be purchasing from them again.
Have purchased Kyoto ramen bowls (previous design that is being phased out) but now concerned that the bowls have a lead glaze, which is injurious. Can’t seem to find the manufacturer direct to ask. Do these bowls have a lead glaze?
What damage will it do if I tumble dry Morgan and Finch York sheets. I've just read instructions that say do not tumble dry
They will shrink.
What are washing instructions for Morgan & Finch towels?
It’s on their website…. Wash prior to first use. Launder whites, colours and prints separately. Warm machine wash (40c). Do not rub, soak or wring. Do not bleach. Line dry in shade or tumble dry warm. Do not iron. Do not dry clean (x). To maintain optimum performance of this towel, we recommend that you avoid using fabric softeners, as they decrease the towel's absorbency. If you have a pulled thread, do not pull it. Simply snip off the loop with sharp scissors. Trimming a pulled thread will avoid further pulling & will not affect the durability or performance of your towel. It is quite normal for a cotton towel to lint or fluff in the few initial washes. This will diminish with subsequent washes & tumble drying. Remember to clean out the filters of your washing machine and dryer.
How come Bed Bath and Table don’t have reviews of their products on the online store?
Yes I was trying to see reviews on towels and there are no reviews on anything
Hi, Firstly I would like to say I love your store. Unfortunately I am not able to frequent a store front now so rely on your website for online ordering. I know you guys would be flat out due to the festive season and the shift to online for many customers. BUT there is on way to make contact with you. While I had no response to my first enquiry on the 2nd Dec, I have received an email on Friday advising my order has been dispatched. Unfortunately Aust Post do not agree. They have advised they have only received the shipping info and are not in possession of the parcel. Again I understand you are busy, but this is so frustrating!
After I posted my review yesterday, I got the same dispatch email but after reading other reviews, it seems to just be a ploy to get the customers off their back with complaints. I think it’s completely unacceptable, everywhere would be busy at this time of year which is totally understandable and I did a lot of online shopping the weekend I made this purchase and I received everything else within 4 days via Aus Post and other courier services. What makes it worse with Bed Bath & Table is they don’t offer a phone number to call with enquires. My next step will be going to fair trading and the ombudsman because I’m not putting up with it, it’s totally unacceptable behaviour from a well known business
I can honestly say that the issue does not occur during the year. I did an order inn October and received it within a very reasonable time. I did find a number for them 03 8888 8195, but you get a message saying they are not receiving calls. It is so damm frustrating! Have done some orders with Seeds and Sprout, and one order still hasn't been fulfilled BUT they have responded acknowledging the delay and the reason for it so I'm ok and happy.. It is such bad service!
I just received the Eadie king size bedspread, pillow covers & Euro pillowslip. I washed before use as instructed and the tassels have all matted on everything even with gentle wash. The fabric is disappointing for the cost. I can’t return as it has been opened. I would not recommend this item. So disappointed with this puchase.
What is the size of a superking duvet cover , morgan & finch?
It’s ok I managed to find one of mine. I hv moved back to my country Malaysia. Would still love to continue purchasing from ur store. Kindly adv if you do international deliveries.
I’ve just purchased Morgan and Finch Kali sheet set, washed it once before use and discovered it had shrunk and its too small for my queen size mattress......the pillowcases are also too small. I’ve previously bought 3 sheet sets from Morgan and Finch without any problems. I am very disappointed with the quality...
How long will the garden party outdoor setting last?
How long will the garden party outdoor setting last?
I purchased a king duvet and 2 pillow cases a few months ago for around a whopping $200.00. A lot of money because I thought I was buying the best. But unfortunately not. The quality is very poor, the embroidered birds are a mess and it creases so much. I've bought cheaper and they've stood up a lot better than your expensive bedding does. So very disappointed with this product. Who can I complain to?
What you could do was to bring it the item to the store, and showed them the quality of quilt cover that you bought. And they could report to their head office.
Why is there no customer service phone contact number for Bed Barh & Table?
Hello recently I bought an erza ivory rust towel set full price at a store and I have now washed them 4 times, how can I make them absorbent? It's like drying yourself with paper! Would appreciate a solution as I paid over $100 for them
Wash them in a warm delicates cycle with no detergent or fabric softener. If you used fabric softener even once while washing them (or washed them with other towels that had been at some point), the detergent/softener coats each towel loop in a filmy residue that makes the towel feel sticky or flat, as if ironed, and stops them from absorbing water. After washing them free of soap, hang them to dry indoors, or out of the sun for a couple hours, then finish them off in the clothes dryer to help fluff them up and evaporate the remaining water. You may have to do this a couple more times unfortunately, depending on the brand of detergent used.
If you did not use softener, it is likely that your regular detergent is designed for stain removal, which is known to also cling to the fibres of the towel.
What would be the contact to complain about an exchange I made where I ended up paying more than the original price for getting an item that was two sizes smaller (and evidently less expensive)? And the employe dealing with the case was unprofessional and rude on top of that?
Contact the Bed Bath N' Table Customer Service Team. The email is customerservice@bedbathntable.com.au
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