Motahar Hossain S.
Motahar Hossain S. · Bingle

Why it is so difficult to communicate with Bingle team? I got a renewal notice but after login my policy is not even showing and using the policy number I am unable to retrieve yet. Don't say that my information is not matching as I exactly know what I entered and I can see the information is correct according to my policy documents. I submitted a online query 2 days back and still no one answered? How can I trust an insurer of they are not even responding to my query?

mia h.
mia h. · Bingle

Its bloody impossible to communicate with Bingle. They are the worst of the worst. Online useless. Even tried Suncorp.....all useless. Any suggestiions?

Jugs
Jugs · Bingle

How do you get a refund I was double charged on my policy I have contacted claims@suncorp. It's impossible you login and robot no one to answer that question.

Mel
Mel  

Go to the Ombudsman in your state. Maybe they'll pay attention to them. That's what I'm doing next because after 5 months of no action I'm tired of chasing Bingle.

lunarsafari
lunarsafari · Bingle

My UK insurer is asking for proof of my no claims. My policies on Bingle have expired. I cannot access the documents. How do I get a letter showing my no claims?

Paul Williams
Paul Williams · Bingle

I have a policy CAR010793726 they say they can’t find it receipt no.001849571 just blocks my enquires valid from 27/12/21

Marie
Marie · Bingle

I was considering getting a policy with Bingle only for the reason of getting a cheaper deal however reading these reviews quickly changed my mind. I am horrified and disgusted at the treatment you give to your customers. Your company should be investigated, shut down and charged for misconduct and negligence. The unnecessary stress you have caused your paying customers is highly unprofessional and absolutely applauding. It made me feel sick to my stomach. I have been with RACV for over 30 years and my policy was up for renewal and thought I could save a few dollars and try a different insurance company. But after reading these reviews I wont be moving from RACV. Their service deserves 5 stars compared to yours and your reviews have ensured me that it’s worth the little extra I pay with my current policy to get a decent service. I have made many various claims with RACV over the years with no issues at all. I thank my lucky stars I didn’t buy a policy with Bingle. I only hope that people will read these reviews before considering buying your policy because Bingle is not fit to operate as a Buisness. So my question to you Bingle is ‘When will you begin to treat your customers with some respect and offer them some quality service?

Roger
Roger  

I like the lady above am in the same situation and agree totally with her comments. Resulting in me keeping my policies where they are and paying more $$$ for less stress!

Alysha
Alysha  

I came to the reviews before purchasing a policy too. After the reviews, no way.

Peter R.
Peter R. · Bingle

Does Keep Mobile Optional Extra mean the hire car cost is not charged to the customer?

Karen
Karen · Bingle

Bingle WHY do you keep deducting monthly premiums from cancelled insurance from some policies? It’s not a computer error because going by the reviews this has been going on for years, is it because you know nobody can contact Bingle via telephone or email to try and stop you taking money which you have no legal right to access after a policy has been cancelled. BINGLE you owe everyone who has had money stolen from their account and explanation, I await your response.

michellemurph
michellemurph · Comprehensive Car Insurance

I’ve been trying to contact bingle for days now And my problem is still not solved . Terrible communication from bingle.

Karen
Karen  

The best thing to do is log in Cancel your Policy and renew it with a Insurance Company that has a phone number. If you do that check your account frequently to see if Bingle are still taking out payments, they did that to me. See review.

Mike
Mike  

If you can contact the claims department you should be able to progress your query from there. They are on 1300735 640.

Melissa S.
Melissa S.  

Just close ur bank account they are so bad

J E.
J E. · Bingle

Had an accident one month ago. Am not insured. Damage to other car was minor and he was able to drive his Toyota station wagon away. Wagon owner was insured with Bingle. They assessed damage to tail gate and rear of vehicle at $10,000, plus $2,000 for a hire car for their client! They seem to have replaced everything! I should have got an assessor to look at vehicle as well, but did not. I am 72 years old and this is my first accident in thirty years. Do not know what to do. The amounts demanded seem exhorbitant. My initial estimate of the damage was about $4-$5,000. Can anybody suggest a solution or a range of solutions. Specifically, how does the insurance industry operate? Are repair shops in league with insurance companies, thereby creating a monopoly to exclude competition when it comes to seeking quotes? I have been sent a copy of one quote only. Surely, the Totota owner should have sought at least three quotes.

Ciara
Ciara · Comprehensive Car Insurance

I’m looking to get car insurance but need to know will bingle comprehensive cover me if I hit a kangaroo? It’s one of the details I’d like in my policy

Tom
Tom  

Do not go with this terrible company, i have very bad exeprince for my claim, if go with fix price or market price all are same .

Blake S
Blake S  

Every company will cover you for whatever you hit (no need to be specific) but it will be an at fault claim.

Also choose anybody but bingle.

Reg
Reg · Bingle

Why doesn't Bingle answer questions on this page - when so many (450 of 600?) reviews are less than 2 stars? Pretty poor regard for their customers.

Denis Redden
Denis Redden · Bingle

I have just taken out a policy with bingle , and after reading your reviews I wish to cancel it. Please advise? Denis Redden ritaden@bigpond.net.au 0418250553

Leaffette
Leaffette  

you can do it on the website. just google it

Kripal
Kripal · Bingle

How to contact bingle ?

pete smith
pete smith  

suncorp owns them try contacting suncorp

Shu j.
Shu j.  

1300735640 - good luck

Ness
Ness  

do you have an email address by any chance?

Fired Up
Fired Up  

But the contact info is in their website

Leaffette
Leaffette  

claimsadmin@bingle.com.au

Inna ovelar
Inna ovelar · Bingle

Hi! My car got hail damage 20. 12 . 18. I climed it same day . My clime number MO 50365754, my car YIL 22X. I got call from your company about fixing my car after hail damage 3 weeks ago. So your company connected me derectly with Repair company. I book for 21.10.19. They said they will sent their address by SMS or my email but they didn't sent it until now. My question is what is number Repair company which is fixing car after hail damage? I have booking day but I don't know where is Repair place! Please help me! Thanks!

Inna ovelar
Inna ovelar  

I need number phone Repair company ( fix hail damage) or their address. Thanks

pete smith
pete smith  

contact bingle & they will tell you. if it is that urgent i thought you would have done that in 1st place instead of wasting time & asking on a public review forum

Fired Up
Fired Up  

But the contact info is in their website

Inna ovelar
Inna ovelar · Bingle

Hi! My car got hail damage 20. 12 . 18. I climed it same day . My clime number MO 50365754, my car YIL 22X. I got call from your company about fixing my car after hail damage 3 weeks ago. So your company connected me derectly with Repair company. I book for 21.10.19. They said they will sent their address by SMS or my email but they didn't sent it until now. My question is what is number Repair company which is fixing car after hail damage? I have booking day but I don't know where is Repair place! Please help me! Thanks!

Fired Up
Fired Up  

Why ask in a public forum when only the company can resolve?

Russell M.
Russell M. · Bingle

I have paid my renewal but I do t have an updated policy. I need this for work and without it this will cost me $100s in lost income. I wish I had changed insurers instead of renewing.

pete smith
pete smith  

Have you contacted Bingle & asked them?

Fired Up
Fired Up  

Why ask in a public forum when only the company can resolve?

Russell M.
Russell M.  

Wow, you must’ve had a crappy Xmas to be replying to out of date post. I’d like to point out that I did not ask a single question in my comment. Companies do read and respond to online comments. Said company has no phone or in person contact of any kind.

Akshit D.
Akshit D. · Bingle

I want to add an another driver in my policy. I want to know that how much access money I have to pay

Fired Up
Fired Up  

Why ask in a public forum when only the company can resolve?

Ravi
Ravi · Bingle

I am with bingle insurance and I am paying 104 dollars per month I need to update my rego so again I have to do third party insurance to get green slips

Fired Up
Fired Up  

Why ask in a public forum when only the company can resolve?

Ravi
Ravi · Bingle

I am with this insurance and I am paying monthly 104 dollar ;I need to update my rego so again I have to do insurance to get green slips

Fired Up
Fired Up  

Sure you can

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