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Breville Boss to Go Plus BPB620

Breville Boss to Go Plus BPB620 Questions & Answers

MPNs: 36075100 and BPB620BAL
3.3 from 130 reviews · View Statistics
Listing monitored by Breville

22 questions from our users

Chloe
Chloeasked

How does it work do I twist or push

No answers
Anne Marie R.
Anne Marie R.asked

My base is stuck on the blade housing. No matter how hard I twist, it doesn't budge. What should I do?

1 answer
Robert Smart
Robert Smart

Using leather gloves or a towel put jar in a bench vice and twist blade base with both hands. Breville now sell a re-designed blade base that is easy to install and remove from the jar, I purchased one from Breville parts in Australia and now at last I can use my Boss To Go without gloves and a bench vice :) :) :)

Vicki J.
Vicki J.asked

I bought the Breville Boss to go a couple of years ago. When I try to connect the blade mechanism to the motor it wont allow me to engage. I cant see that anything is broken. Hoping someone can help

1 answer
Robert Smart
Robert Smart

If you look around the inside of the top outer rim of the blade assembly you will see a 2 small black safety switches, if you push the base onto an upside down jar on a bench you will see 2 plastic tabs pop out, when you screw the jar onto the base they stay out, when you line up the arrow on the motor assembly with the arrow on the blade assembly plus jar and turn clockwise 2 locking tabs will hold the jar blade assembly onto the motor assembly and the 2 sprung plastic tabs will ride up 2 ramps on the motor assembly and push down on 2 sprung switches at the end of each ramp, switching on the motor assembly. When you turn the blade assembly plus jar anticlockwise the motor switches off. The original blade assembly thread diameter was just too wide to easily screw on the jars so it was possible to feel the jar was screwed on when the 2 plastic tabs were not right down so the motor did not switch on.

Emma S.
Emma S.asked

Hi Breville, my boss blender has also just gotten stuck & isn't budging. I bought it about 2 years ago i think, and it has been wonderful... are you able to supply replacement parts?

2 answers
Brian B
Brian B

Hi Emma, by stuck I assume you mean you are unable to turn it to the left (on) or right (off) position. The same happened to mine where I couldn't turn it on. This was only after a few months so your 2 years is a lot better. I suggest you go to Breville's support website (https://www.breville.com/au/en/support/breville-support.html) and raise an inquiry directly with them as I'm not sure that they monitor this site. I did this and they sent me a new blade assembly part which did fix the problem but it still requires a bit of brute force to turn it on/off. My wife, who has arthritis weakened hands, has difficulty using the machine at times. Hope this helps. Cheers

Emma S.
Emma S.

Thanks Brian. Was over a year ago now, cup stuck to blade assembly. Sorted w hot water to change suction.

John S.
John S.asked

Like several others, my base is stuck on the blade housing. I've used it 40-50 times, so it's not like I didn't know what I was doing. No matter how hard I twist, it doesn't budge. What should I do?

2 answers
Anne Marie R.
Anne Marie R.

I'd really like to know the answer to this question too!!

Robert Smart
Robert Smart

Using leather gloves or a towel put jar in a bench vice and twist blade assembly with both hands. Breville now sell a re-designed blade assembly that is easy to install and remove from the jar, I purchased one from Breville parts in Australia and now at last I can use my Boss To Go without gloves and a bench vice :) :) :)

Holly
Hollyasked

Can I use the grinder to make a paste of chilli, garlic and ginger?

2 answers
Chaitali
Chaitali

Depends on the quantity. I regularly use the tall tumblers for making garlic and ginger pastes but atleast in a quantity of 6-8 tbsp minimum. And using a bit of liquid like oil or water to facilitate smooth grinding. But I once used the small steel grinder to make a paste of onion and chilli (because it was very less quantity - about 3 tbsp) and it did not grind it very well. Its designed for dry stuff only not wet.

Holly
Holly

Thank you Chaitali for answering my query. I'll start being creative as soon as the weekend comes around, cheers

Don
Donasked

Hi,
Does Breville Boss to Go BPB620BAL grind coffee beans?

2 answers
Chaitali
Chaitali

The little metal pot is a dry grinder pot. I use it to grind dry things like nuts and seeds. I am sure it will grind coffee nicely too, although i have not personally done it since i have a dedicated coffee grinder. The nuts and seeds get ground nicely. Although you should be careful with grinding dry things in this pot. If you grind in a continuous manner the ingredients become sticky with oil coming out of them. Same can happen to coffee. You have to do it in short pulses.

Don
Don

Thank you for your helpful comment. I’m house sitting and didn’t have the user manual - needed to make sure! I have found the metal cup and it grinds coffee very well. Thanks again.

kevin
kevinasked

I bought the blender to go model BPB610 at Christmas. really just started using it a few months ago. Love the blender but disappointed in the quality of the blade system. The bushings seem to have deteriorated in the blade base and the blade slides up and down in the blade base a quarter inch or so. It's overheating the plastic bushing and I can smell burnt plastic when I use it and can see the burnt plastic on the bottom of the base. Can't find any replacement parts for it online and I don't have the receipt anymore. Can you help me where to buy it online?

No answers
Cay
Cayasked

Hi breville,

I bought my boss to go more than a year ago from myer and was quite happy with it. But today, i cant take off the cup from the blade mechanism as a bit of the plastic of the blade base is broken. I can see some comments here about replacement blade. Do you still do that?

Thanks,
Maricar

No answers
Lara T
Lara Tasked

We have been using this smoothie maker almost every day for 2 years, but last night the cup became totally stuck to the blade base. We have tried everything we can think of but cannot get it to unscrew! Any ideas? Breville can you help? Not sure what we will do for breakfast without our boss to go!

1 answer
Janbo Makimbo
Janbo Makimbo

Did you manage to get it unstuck.. if so how??

Thanks

Maria
Mariaasked

Same problem, plastic off the base broke off. I don’t have the receipt anymore and it’s about a year old. Can I still request for a replacement?

No answers
Manju
Manjuasked

Does brevelle boss to go blend veggies like kale, celery, spinach, carrot, beetroots n fruits like pineapple etc which are quite hard to get in smooth consistency?

2 answers
jessicaflox
jessicaflox

Yes to Beetroot and celery. I have not yet tried other veggies or pineapple. I believe the key to blending hard veggies is adding adequate water or other liquid.

Nickyloo
Nickyloo

Yes, for all veggies and it does it perfectly. I used to grind my seeds before I put them into my previous blender, but now I do not need to. I hate lumps and I have never had any in a smoothie which I prepared in the Breville.

Jeff
Jeffasked

Is the breville boss to go plus, 500 ml cup size suitable for blending small quantities (eg 1 pear) for baby food?

2 answers
Nickyloo
Nickyloo

I just cut up a pear into 8ths and it works extremely well. Pear had skin, was cored and raw. I now have some Pear puree to find a home for :) Took about 20 seconds and a little shake to get a larger chunk to go into blades. Probably could have waited for it to go down on it's own, but I'm impatient like that :)

Jeff
Jeff

Thankyou Nickyloo

Brunswick114
Brunswick114asked

Looking at purchasing the Breville Boss to Go, does it blend frozen fruit well? The blender I have at the moment is not powerful enough to blend the frozen fruit for my smoothie and I need to turn the machine upside down to try and move the frozen fruit around so it all blends.

1 answer
Facemaker01
Facemaker01

Hi Brunswick,
Yes it does.....I normally throw in 1/2 frozen banana and a 1/4 frozen mango cheek with some strawberries with my protein powder and water. It initially makes a noise when slicing through the frozen fruit, but it blends them extremely well.....definitely no lumpy frozen fruit :)...just a nicely blended, cold smoothie.

Lulu
Luluasked

Hello, Am I able to use the boss to go plus to process some foods? Can I use the boss to go to make breadcrumbs or pastes for cooking. For example if I wanted to ad ginger, lemongrass and garlic to make a paste, can I use the boss to go?

3 answers
Micheal W
Micheal W

I've read through the instruction booklet and recipie book provided...and my answer would be no.
The Boss to Go Plus is specifically designed to make and produce smoothies and similar beverages...I don't believe it is designed to be an all purpose food processor like a Kitchen Wizz.
While you can use the grinding attachment to process and mill dry ingredients such as almonds, sunflower seeds to make LSA... it is not recommened to put wet ingredients into the grinder attachment. I would think hard root spices like ginger would damage the blades.
As for making breadcrumbs, I think a food processor with a cyclonic action would produce better results.
And for making pastes for cooking such as a curry paste...a blender or dedicated food processor would be better.
Stop me If I start to waffle on....
mmmm...waffles....

Breville
BrevilleBreville

Hi Lulu - here is a link to the recipe book for the Boss to Go Plus to help you establish what's possible. http://www.breville.com.au/media/mediaappearance/16492/BPB600_ANZ_eBook-A15_master.pdf

Thanks
The Breville team

Lulu
Lulu

Thank you Michael W. Very helpful. Youv'e got me wanting waffles now!

sinbad
sinbadasked

Hello we have just bought the Breville Boss to Go BPB620BAL primarily because we wanted a good powerful spice grinder. We have not used the unit yet as following reading the instructions it says " do not use the spice grinder for hard spices like star anise, cloves etc... or it will damage the blades". What's the point. If it is unable to grind these primary spices should we return it or is there an alternative? We outlaid a reasonable sum for the unit as it had the Breville name and 'we thought' the ability to grind spices. As this is what we required the item for Should we now return it. It remains in the box unused. Purchased from Good Guys on 4 Sep 2016.
regards

TimB

1 answer
Julieg
Julieg

Hi I haven't used the grinder at all sorry
Thought it was for nuts mainly didn't really bother as it's an extra
Maybe find out price of a separate grinder so can work out whether worth it
I have had to return parts 4 times now
So not sure whether would recommend at all

Mysti
Mystiasked

How do I release the cup from the blade attachment? I can turn it but not remove it, it seems to have formed a vacuum

3 answers
jmy60
jmy60

The problem is not that there is a vaccum but that the plastic locking rim has broken and will not allow the cup to come free. At least that's what it sounds to me like - I had an identical problem...in the end I had to put the blade assembly in a vice and use a hammer and gently tap the sides of the cup where it attaches to loosen the lock rim. Once I finally got it free, the plastic rim fell to pieces!

Hope yours is in warranty. We took our Go Plus back to the retailer and I bought a nutri ninja instead with a threaded cup to blade attachment. Much better!

Breville
BrevilleBreville

Hi Mysti - please contact customer service for assistance - 1300 139 798. Thanks, the Breville team

Mysti
Mysti

Thank you, I thought afterwards that it my have been the rim of the blade attachment breaking again. I took it back to Harvey Norman and they gave me a new cup and blade attachment

Adam Ho
Adam Hoasked

I purchased my boss to go in January this year and after 3 months of use the blade assembly plastic had broken off approx size 1 cm. I seriously thought I had dropped the assembly causing this missing piece but after reading this forum I looked at it closely and found multiple small fractures on the whole assembly. This is serious design problem. I wonder if that missing 1 cm piece had also been blended into my smoothie. I think Belleville really needs to address this.

2 answers
LLH
LLH

Yes, I hear you, it's a law suit waiting to happen. I haven't thrown out my faulty equipment yet as I am unsure of the impact on my families health.

Breville
BrevilleBreville

Hi Adam - please contact customer on 1300 139 798 to discuss further and request a replacement blade assembly kit. Thanks, the Breville team

Kylie
Kylieasked

hi
I received the Breville Boss to go as Christmas present - it is used almost every day.. the last few days as soon as I turned the cup to blend there has been a burning smell and this morning it did not start straight away. Any ideas?

1 answer
Breville
BrevilleBreville

Hi Kylie - please call customer for best advice - 1300139798. Thanks, the Breville team

Qld
Qldasked

Hi. I cannot open the cup from the blde mechanism. I just bought it two days ago and really love it. Now I'm extremely frustrated.

How can I open the darn thing?!!!?

I have the full size boss and love it too. My son took it to uni. I need this to work ( OPEN) urgently. HELP!!!

1 answer
Jodie
Jodie

Well I phoned Breville customer service, and they posted out news blades and cup no questions asked. Arrive in 3 working days

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