G. K.
G. K. · Icona Pump Espresso ECOV310 (Vintage)

Hi, my icona suddenly stopped working. I press the coffee button when it turns green, but coffee drips out really slow and has a really bitter to almost burned taste. This problem first occurred when I opened a new pack of coffee (same one I always use). The machine is completely clean and descaled. Also the steam wand is working just fine.

DeLonghi
DeLonghi   DM   

Hi G.K. Are you using fresh beans or pre-ground. If using fresh beans try grinding on a higher setting as your beans are very fresh when you open a new pack the water may not be able to infuse fully. If you are using pre ground the same issues occur due to the freshness of your package and with pre-ground try not tamping your coffee really tight.

Mari-Ann
Mari-Ann · Icona Pump Espresso ECOV310 (Vintage)

I bought one that was not used for 6 months. The steamer is not working, the hot water is not coming out from the steamer and the machine goes really hot. Should I try to decalc it?

DeLonghi
DeLonghi   DM   

Hi Mari-Ann, since it was not used for 6 months there could be an air blockage. Try rinsing through the coffee section as well as the steam wand. How did the descale work for you?

Kerry V
Kerry V · Icona Pump Espresso ECOV310 (Vintage)

just got my machine and love it... but the on indicator light doesn't go ...it did the first time i used it, but hasn't since?

Normal???

Linda
Linda  

Hi ,Kerry , your referring to the top red light , mine stays on until I turn it off, mmm , maybe a fault with the unit . The second light , green , will come on once the unit it hot enough , I still get water out of it even when the light switches off ( I like a large latte).hope this helps , Linda

Sigga
Sigga · Icona Pump Espresso ECOV310 (Vintage)

Hi

I just got my mashine and it seems to work Well apart from one little issue - the handle for inserting the coffee is so tight i feel i might breake the machine is there anyway to make it fit easier?

Thanks

Sigrid

Alberto6439
Alberto6439  

Hey Sigrid, From my experience with the machine and what I've noticed there is 2 reasons why this handle is tight, first one when the machine is brand new the seal is new and tight but it gets softer as you use it and second reason is overfilling the container with coffee makes harder to lock in place, nothing to worry you won't break it, the machine is tougher than it looks. !!!!

Cheers

Al

Danieli
Danieli · Icona Pump Espresso ECOV310 (Vintage)

Just got the machine and very happy with it except: coffee drips unequally from both drips. I clean it after every coffee shot, tried using pods and different grinds levels but nothing helps. Any suggestions?

Hate delonghi
Hate delonghi  

Hi Danieli I just found out this machine is only good for 1 coffee a day??? Go figure!!! Is your handle clean?? (Where u put the coffee/pod)??? You might need to get a pin and clean every little hole and pull it all apart and scrub it clean. Hope this helps ???

Aldozi
Aldozi  

Check if the machine is levelled

phil
phil · Icona Pump Espresso ECOV310 (Vintage)

I have followed the instructions for first time use but coffee comes out for a few seconds then it is just brown water. We have not managed to get a good coffee yet. Please help!

Bull
Bull  

If that is happening then coffee is grounded too coarse. You could tango it firmer but coarser ground will do much better. Use the double with a coarser ground and fairly firm tamp. Should be about 20 second lag after pushing the button before coffee starts to flow

Darryl O'Brien
Darryl O'Brien · Icona Pump Espresso ECOV310 (Vintage)

My Red Icona 50/50 makes a good crema and then a bad black one. Don't get it.

Anne
Anne  

I've never had a problem with the crema. Try trouble shooting this on the internet. Good luck.

Matt
Matt  

I only use a cheap grinder and although I am pretty good at getting a consistent grind, I have found that when I am a bit off (tired or just rushing) I have messed up my grind and it has affected the crema (too fine).

Other than that, as already stated - troubleshoot

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