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62 questions from our users

Michelle

Michelleasked

Mattress In A Box

How do I get a refund on my queen mattress that I've had not even one month it's sagging & flat already

1 answer
Stephen L.
Stephen L.

Assuming that you have still got your receipt, just take it back to your local Aldi store as they have 60 day returns on their specials.

Zel

Zelasked

2 answers
Stephen L.
Stephen L.

Go to your local Aldi store!

Darce
Darce

Unfortunately you can only get the when they're in store which is pretty often. Be patient. They'll come.

Margaret

Margaretasked

Mattress In A Box

A queen size mattress which has been out of the box and in use for a good while, was tipped on its side during moving house. Now that it has been layed flat it has a ridge inside the topper which is like something has come loose and folded up inside. It appears to be sewn all the way round and wonder what I can do to straighten out the lump. any ideas please. It will be well out of warranty.

2 answers
Stephen L.
Stephen L.

Hi Margaret, Sorry I'm not a mattress tech. Some Aldi stores still have some stock for $199. That would be cheaper (and safer) than trying repair your current mattress. Thanks, Stephen

Margaret
Margaret

Don't worry I managed to unpick a small bit of the binding on one side, put my s on and pulled the foam sheet taught and trsewef the edge. Good as new

Barak khel k.

Barak khel k.asked

Mattress In A Box

Hi all, when is ALDI going to sell Estelle Mattress in a box? Is there any store in Sydney where it is still on sale? Where else could I buy it?

1 answer
kerin fogarty
kerin fogarty

the main sale week has long gone, you may be lucky to find some old stock, otherwise have to wait till next year

angel  h.

angel h.asked

Estelle Queen Mattress In A Box (Apr 2018, Mar 2019, Jul 2019, Apr 2020)

Are you going to sell queen mattress in a box again and when please let me know

1 answer
kerin fogarty
kerin fogarty

hi angel, it's a single mattress not a queen so probably no use to you

David C.

David C.asked

Mattress In A Box

Where are Estelle mattress made.

No answers
Mend

Mendasked

Mattress In A Box

Is this ALDI Boxed mattress noisy?

1 answer
Peter M
Peter M

No, they are not

stewart

stewartasked

1 answer
Peter M
Peter M

No

Avrille

Avrilleasked

Mattress In A Box

Why is there only one year warranty? There are a lot of remarks on here but no answers.?

1 answer
Olivea B.
Olivea B.

yes, only one year

Cate8

Cate8asked

Mattress In A Box

Similarly when will the Aldi mattress in a box next be available?

2 answers
Andy
Andy

It's available on the 4/4/2020

Cate8
Cate8

Yay! Thanks Andy. Cheers, Cate

Jenny B

Jenny Basked

Mattress In A Box

When will Aldi Estelle Mattresses in a Box be next available to purchase at Aldi Stores .

1 answer
Cate8
Cate8

4 April Jenny

Lynda P.

Lynda P.asked

Estelle Single Mattress In A Box (Apr 2018, Mar 2019, Jul 2019, Apr 2020)

When are you bringing the Estelle mattresses back again need to buy a single bed for my son bought the Queen matteress in 2019

1 answer
Andy_2219
Andy_2219

I’m buying one for myself followed by an electric blanket from woolies for $50 then all I will need to buy is cotton flanelle sheets one blanket and a mattress protector then some pieces of pine wood from Bunnings warehouse Then varnish screws glue sand paper roll yet to make a safe bed frame to put the mattress on top of it with 2 brand new pillows for myself and 2 brand new pillows 4 Extra comfort and a nice warm Wool and or cotton Donner and 1 pair of warm flanelle cotton pjs. Then my remote for my tv remote for Apple TV and relax tuck myself inside cozy and relaxed for comfort and enjoyment.

Chris1953

Chris1953asked

Estelle Queen Mattress In A Box (Apr 2018, Mar 2019, Jul 2019, Apr 2020)

Where can I get one of these mattresses?

No answers
Kerey Palmer

Kerey Palmerasked

Mattress In A Box

Hi where can I buy one of these as I have not seen them in my aldi store for a few months

No answers
Pamela I.

Pamela I.asked

Estelle Queen Mattress In A Box (Apr 2018, Mar 2019, Jul 2019, Apr 2020)

Do you know where I can find a Queen size

1 answer
Jcd
Jcd

Pamela you will need to wait until Aldi next have these on sale. Usually every 6 months or so. Check the Aldi Catalogue weekly to see if its available and when it is get to the store around 8.30am at the latest if you want to grab one.

Tayla R.

Tayla R.asked

Mattress In A Box

Can you sleep on the mattress after 7 hours?

3 answers
Tom
Tom

Do you mean 7Hrs after you unpack it? If that is your question then NO you have to give it at least 24 - 48 HRS

Lala T.
Lala T.

Why do you have to wait 24-48 hours to sleep on it?

Peter M
Peter M

You can. It takes 24-48 hours to fully expand, but I slept on it 8 hours after unpacking it. It was very comfortable even after unpacking. It will keep expanding when you are not on it

Fiona E.

Fiona E.asked

Mattress In A Box

Do these mattress's have latex in them

2 answers
Jcd
Jcd

Not sure if your still needing an answer but if so no they have no latex at all. They have memory foam in the small pillowtop attached to the mattress.

Peter M
Peter M

No, it has no latex

Jonathon B.

Jonathon B.asked

No answers
Tjh H.

Tjh H.asked

Mattress In A Box

Mine hasn't worked as the inner bag got a hole from the staples as we slid it out of box.If I remove all plastic will it still rise to right size

No answers
floss

flossasked

Estelle Queen Mattress In A Box (Apr 2018, Mar 2019, Jul 2019, Apr 2020)

I have a faulty mattress and I am getting the run around from Uncle Bills who provide the warranty. Is there any other way I can get a refund other than going through Fair Trading because I have had enough of this as the mattress is completely unusable. Thanks Florence.

4 answers
Louise v.
Louise v.

I do not know how to assist you

floss
floss

OK thanks I don't know what else to do. I have found On the internet many people that have had similar problems dealing with this company.

Tjh H.
Tjh H.

Gee hopefully they refund it mine isn't working either plastic ripped on staples

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