Fujitsu Lifestyle ASTG30KMTA (8.5kW / 9.0kW) Questions & Answers

Hey Honesty, thanks for contacting us. Not much really. The KMTC is the replacement for the KMTA. Is this a replacement or a brand new installation?

Hi Honesty please visit our website for more details external link  or call Fujitsu General to discuss further Tel: 1300 364 484

Hi Valued customer please call Fujitsu Assist with your Fujitsu model and we will do our best to assist you with a price and availability. Tel: 1300 364 484

Hi Lisa, Have you cleaned your filters regularly during this time? They need to cleaned at a minimum every 3 months. You could also try a full reset by turning your air conditioner off at the circuit for 20 minutes before turning it back on again. If this does not resolve the issue you can contact our assist team on 1300 658 840 and they will arrange a technician to inspect the unit for you.

Hi Drobo please call our technical support team directly and they will do their best to assist you Tel: 1300 364 484

Technical Support will tell you to spend another $200 odd on a Anywair modem to actually use the wifi option. Very misleading information when Google search as the brochure all about the air con says all you need is a Air Con, Smartphone and Router, INCORRECT you need to fork out more money to use the Wifi, Fujitsu’s info needs to be updated to reflect this!!

external link 

Hi Kez, if you have purchased the model above, ASTG30KMTA you will need to add the Fujitsu AnywAir device. The link you have supplied is for our previous range KMTB which did have inbuilt wifi. It will depend on which model you have purchased from our range.

So new model less features and more expensive. Good to know, thanks for the information.

@Drobo S the KMTA was WiFi ready not WiFi built in meaning that it can support additional devices to make it WiFi capable. @Kez the models in the brochure you have inserted the link for are KMCBs and KMTBs (not KMTA). KMCBs and KMTBs were WiFi build in meaning they came with the device to make it WiFi capable.

Hi Mick Thank you for placing your question on Product Review. Please kindly provide the serial number which can be located on the right-hand side of the unit, it will begin with a letter followed by six numbers, so we can assist in answering your question as soon as possible for you.

Hi Sopha, Thanks for your questions on Product Review. Please be advised with any Fujitsu Air conditioning unit it will come with a 5 year Warranty and if you need to call for an issue under warranty our Service Team will do their best to assist you Tel: 1300 364 484

Don't trust 1300......Music box

Pipe size ?? I dont understand your?

Hi Ian, Thanks for placing your comment on Product Review, please see the below with the pipe sizes for ASTG30KMTA refrigeration pipe sizes 15.80m (5/8") and 9.52m (3/8"). Please don't hesitate to contact our Technical support team if you would like to discuss this further and we can also send you the diagram of this information too.

Hi Fred, Thank you for taking the time to place your question on Product Review. It is great to hear your current Fujitsu Air Conditioning unit is still working after 21 years! In regards to your question We would need the current model you have if you are wanting the equivalent capacity unit. AOTG30KMTC & AOTG34KMTC requires 4mm power supply cable as per our installation document, 3/8" 5/8" copper pipework rated for R32 Refrigerant. The AOTG24KMTC can operate from power supply 2.5mm cable however requires copper pipework 1/4"1/2" rated for R32 Refrigerant. Ideally, one of our accredited installers could come out & assess the installation environment to provide accurate recommendations. Fujitsu products do have a coil protection coating however If prone to corrosion from Sea air, additional protection may be required as per our warranty details, however, this can be discussed with the installer during the consultation. If you have any further questions please don't hesitate to contact us and we will do our best to assist you Tel: 1300 364 484.

Hi Bruce, There are a few factors to take into account regarding areas an air conditioner can cool or heat. We do have our economatch guide on our website where you can get an approximate answer. It can be found via this link - external link  We also offer an obligation free quote through our authorised partners which can help.

Hi Bridget, thanks for contacting us. All Fujitsu General Air Conditioners being sold in Australia are inverters. For more information on the product visit https://www.fujitsugeneral.com.au/product/astg30kmta---8.5kw(c)-9.0kw(h) . We hope this information helps.

Shocking to hear, had similar problem, worked fine for the first 2 1/2yrs. Than the problems started and got nowhere with the manufacturer. Numerous emails back and forth, got nowhere. Posted negative review on this site, within minutes they were asking me to private message them and asking me to remove my post. I decided to rip the entire system out and went with a more reputable company. The only thing this product did was create aggravation for me for 2 yrs and $5700.00 on original install. Only to rip it out and have another system installed. I'd recommend the same to you.

Hi Lou. As discussed with you we are based in Australia and the reason you were asked to remove your post was because you had posted your comments on our page which is a totally different company in a different country to which you bought the unit. We have reached on your behalf and contacted that company to see if we could resolve your issue. Other than that, unfortunately we do not have any control over them and cannot force them to resolve your issue.