Fujitsu Lifestyle Heating & Cooling, Standard Questions & Answers

Hi Len, the rated input power is 2.46 KW on cooling and 2.34 KW on heating for your Fujitsu Lifestyle ASTG30KMTC

Ruth-Helen C. I am hoping someone from Fujitsu will provide you with an accurate answer. I can tell you the unit is very quite, when the fan is on low speed one would be hard pressed to hear it at all. When the fan is on the highest speed it is not intrusive and once the room has reached the desired temp the unit throttles back. I hope this helps.

Thank you, that's very helpful.

Hi Ruth Thank you for reaching out to us on Product Review. Please be advised the pressure sound on quiet mode is 29 db for the ASTG24KMTC. We hope this information helps. Please don't hesitate to contact Fujitsu Technical Support if you have any further questions who will do their best to assist you.

Thank you that sounds very bearable!

Hi Ruth please don't hesitate to contact us if you have any further questions and we will do our best to assist you, or call Fujitsu Assist Tel: 1300 364 484.

Just want to add that I've now had this unit installed and it's great. Efficient and - importantly for me - very quiet.

Hi Ruth, Thank you for kindly taking the time to provide your update. We are delighted to hear you are pleased with your Fujitsu Air Conditioning, we love Happy Customers.

Hi Katherine. You can purchase a compatible wifi option IS-IR-wifi-FG from selected retailers including Bing Lee and Harvey Norman. They will also have other options available for you in store for this model air condtioner.

Hi Barry, Thank you for your question, this would depend on how much your supplier charges and the load the system is under. Please visit external link  Please don't hesitate to contact us if you wish to discuss this further with the Technical Support Team Tel: 1300 364 484

Hi Charles Thanks for reaching out to us on Product Review. The ASTG24KMTC has the ability to swivel as well as up and down. These actions can be applied via the button options on the remote control. Please don't hesitate to contact Fujitsu Technical Support if you would like to discuss this further they will do their best to assist you Tel: 1300 364 484

Hi We're sorry to hear about your experience please call Fujitsu Assist Service Team Tel: 1300 658 840 who will do their best to assist you.

Hi Patricia, please be advised the indoor unit is not compatible. Please don't hesitate to contact Technical Support if you wish to discuss this further they will do their best to assist you. Fujitsu Assist Tel: 1300 364 484

Thank you

Hi Patricia, it's our privilege to assist you.

Hey Honesty, thanks for contacting us. Not much really. The KMTC is the replacement for the KMTA. Is this a replacement or a brand new installation?

Hi Honesty please visit our website for more details external link  or call Fujitsu General to discuss further Tel: 1300 364 484

ITS OK I pushed the reset button on the remote, all good

Hi Shaz, Thanks for letting us know, we're pleased the issue has been rectified for you. Please don't hesitate to contact us if you have any further questions and we will do our best to assist you. Fujitsu Assist Tel: 1300 364 484

its ok now, I pushed the reset button the remote, its working now

Thanks for letting us know, and glad it's working for you.

Hi Tim, Thank you for taking the time to place your question on Product Review. The date from your proof of purchase will be acceptable for the 5-year warranty. Please contact Fujitsu Assist and they will do their best to advise you of the nearest Fujitsu Service Agent to you Tel: 1300 364 484.

Hi, Unfortunately these models would not be compatible to use the existing wiring and fittings. It would be best to have one of our partners come and provide an obligation free quote and discussion around exisiting piping.

You can find this information on our website external link  or via this link - external link 

Hi Valued customer please call Fujitsu Assist with your Fujitsu model and we will do our best to assist you with a price and availability. Tel: 1300 364 484

Hi Samantha, we're sorry to hear about your Fujitsu Air conditioning not working. Thanks for your question, we would suggest for you to contact the installer to check all connections first, and if it is still the same after this please contact Fujitsu Assist who will do their best to help you. Tel: 1300 364 484

Hello Samantha, I have got a similar issue. Only tried heating this week as I bought it 6 months ago in summer. Guess what winter is here. 2 brand new units blowing cool air only. I posted the same review today.

Wondering if you ended up getting a resolution and what was the issue if I may ask ?

Hi Ramanda, PLease contact our Assist team on 1300 658 840 so we can arrange a technician to attend and inspect your air conditioner.

Hi Belly, if that is the preference, yes you can. You can choose which mode and see if it meets your requirements. Please call our tech support team if you would like to discuss this further and they will do their best to assist you Tel: 1300 364 484 or visit our website for helpful tips external link 

Hi Lisa, Have you cleaned your filters regularly during this time? They need to cleaned at a minimum every 3 months. You could also try a full reset by turning your air conditioner off at the circuit for 20 minutes before turning it back on again. If this does not resolve the issue you can contact our assist team on 1300 658 840 and they will arrange a technician to inspect the unit for you.

Hi Family, Thanks for reaching out to us on Product Review, sorry to hear you are unable to see anything on your remote control. It sounds like the LED Screen has broken, please call Fujitsu Assist Tel: 1300 364 484 for price and availability for a new remote. The Fujitsu Assist team will do their best to assist you.

Have you set the clock to the correct time/day?

Yes several times, the a/c unit turns its self off between 4.30pm & 7pm (different time each day) and no matter what I try it won't restart. There was no problem for around 1 month then it started turning off, I ensure the energy saving function is off just in case that was the issue but still no luck

Hi Lisa, Thank you for your question, please call Technical Support Tel: 1300 364 484 and they will be able to assist you.

Hi David, I have not noticed my unit doing that yet, having said that I have hardly used the system as yet, sorry I couldn't be of more help.

Hi Ron my units are about 4 years old.Hope you do not get this problem. Because no one seems to no the calls or want to fix them.

Hi David we're sorry to hear about your experience, please can you call Fujitsu Assist Tel: 1300 364 484 and they will do their best to assist you.

ASTG24KMCA 7.1kW is apart of a multi head system, one outside unit and multi heads and the ASTG24LFCC 7.1kw is one head with one outside unit.

Hi Karen, Thank you for contacting us, TCS response is correct and also the ASTG22KMCA/24KMCA model uses R32 refrigerant, which is a premier model due to extra features. The ASTG24LFCC uses R410 refrigerant. Please visit our website for further product details external link  or call to speak to Fujitsu Assist who will do their best to assist you with any further questions Tel: 1300 364 484.