David
David · 630L French Door HR6FDFF630S (Stainless Steel)

I own a HR6DFF630s fridge freezer. The error code was EF. I tested the evaporator fan with 12v DC which works fine, there seems to be no output at the fan connection to the PCB?- I’ve replaced the circuit board at the rear of the fridge but still the fan does not run. Is this an input issue? Temp sensor or door closure sensor. Freezer works fine. Fridge is not cooling. Thx.

Talia S.
Talia S. · 630L French Door HR6FDFF630S (Stainless Steel)

Hi everyone! My freezer has stopped working for the past 4 days (still feels cool inside but nothing is frozen - seems like it is only at fridge temperature) but the fridge portion seems fine. Does anyone have any tips on how to fix this? Thanks!

Trevor W.
Trevor W. · 630L French Door HR6FDFF630S (Stainless Steel)

The evaporator unit in my fridge/freezer is continually icing up causing the fridge to warm up. I suspect the defrost cycle is not working. Have tried the support line but unable to get through. Can anyone recommend a good Hisense tech in z Perth or SOR who can Check the unlit over. It is still working brilliantly after I defrost it with a heat gun. Lasts up to a month.

François G.
François G. · 630L French Door HR6FDFF630S (Stainless Steel)

Alarm beeps as if the doors open when its closed, after a few minutes the lights stop working (like you left the door open) and the display on the front doesnt come on when you open/close the doors.

Pam
Pam · 630L French Door HR6FDFF630S (Stainless Steel)

The plastic lever on the front to dispense water has broken. I have a replacement lever but have no idea how to put it on. Any and all help welcome!!! :)

Charmaine Thompson
Charmaine Thompson  · 630L French Door HR6FDFF630S (Stainless Steel)

What do I do as I have h on the freezer side and 4on the fridge.

peter j.
peter j. · 630L French Door HR6FDFF630S (Stainless Steel)

Water light flashing

peter j.
peter j. · 630L French Door HR6FDFF630S (Stainless Steel)

No water coming out of dispenser, why is this?

Kiera S.
Kiera S. · 630L French Door HR6FDFF630S (Stainless Steel)

I have a code coming up when I open the fridge in the freezer section saying EF. How do I fix this? My freezer also freezes up alot and gets hard to open draw

Andrea
Andrea · 630L French Door HR6FDFF630S (Stainless Steel)

Has anyone replaced an entire door panel on this fridge?

K-FAM
K-FAM  

Is that because the bin mounts have broken I wonder? I accidentally knocked one of the clear plastic door bins out and it broke. I just bought another one from Big Warehouse Spares online. Try them for an entire door panel.

Ana K.
Ana K. · 630L French Door HR6FDFF630S (Stainless Steel)

Water trickles out of the non plumbed water dispenser. Fill it up and it works for a couple of glasses then slows.

Hisense
Hisense   DM   

Hi , If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry as we will need to go through troubleshooting and determine if a service call is required if you are within the 3 year manufactures warranty.

Erina
Erina   

Hi I have this exact same issue, was your water dispenser ever fixed?

Ana K.
Ana K.  

No, but I have not called the service department but will now

Erina
Erina   

Same I’m going to call them about it

Michelle
Michelle · 630L French Door HR6FDFF630S (Stainless Steel)

I’ve just got the fridge and the water in the door is not working?

Brad
Brad · 630L French Door HR6FDFF630S (Stainless Steel)

Hi we are having water flow Problems no water coming out Ice is still crushing some or maybe what’s left in it Brad

aarti g.
aarti g. · 630L French Door HR6FDFF630S (Stainless Steel)

I set my fridge and freezer temperature -16 and 4. Is that correct temperature? And my freezer is making too much ice.....can you suggest me the reason behind?

Matt W.
Matt W.  

Unfortunately I can’t advise you of e correct temperature to set your fridge or freezer at, because you haven’t specified what you are storing in it. If you are storing blood for local vampires in your fridge, it is recommended that you set your fridge to the lowest possible setting but not freezing - your vampire overlords will be the best people to check in with that. If Penguins are using your freezer as a backpacker hostel, it really does depend on what type of penguin is frequenting your frozen dosh-house: the Australian Fairy Penguin Only needs Temperatures slightly below zero, where as the Antarctic Emperor Penguin will need temps between minus 15 to minus 20 Celsius. As to the making of too much ice - don’t worry about that - you are aiding in the effort to combat global climate change - please continue to produce as much ice as possible. Hope this is of some assistance.

Gape Siamisang M.
Gape Siamisang M. · 630L French Door HR6FDFF630S (Stainless Steel)

Good day, my Hisense HR6FDFF630S (630L, Stainless Steel) started to malfunction when I moved houses the past two days... When I switch it off the plug and back on again, it switches on the fridge light inside the top cooler and the freezer... But it will start beeping the alarm as if the doors are opened whilst they are closed, then I would disable the alarm and now the freezer wouldn't have the the inside light on but still could and it doesn't display the temperature on the functionality door anymore when you open the fridge. Please help..

Matt W.
Matt W.  

Mate, I only wrote a review after purchasing one. You need to contact the warranty department.

Lote Leau
Lote Leau · 630L French Door HR6FDFF630S (Stainless Steel)

Hi why do the fridge setting mode not working

Lote Leau
Lote Leau  

My Hisense fridge mode not work and it’s warm why?

Hisense
Hisense   DM   

Hi Lote, if your display is not working , please give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry.

KMD
KMD · 630L French Door HR6FDFF630S (Stainless Steel)

Water dispenser is not flowing properly. Can I take the container out of the fridge section to fix it

KMD
KMD · 630L French Door HR6FDFF630S (Stainless Steel)

My water dispenser is not flowing fully what can i do can you take the complete water container out to clean thank you K

Hisense
Hisense   DM   

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry

KMD
KMD  

Thank you

Leeann J.
Leeann J. · 630L French Door HR6FDFF630S (Stainless Steel)

My husband scraped a bit of extra ice that seemed to only take up space, well he got carried away and scraped all the ice off just wanting to clean it all the way. The next morning I grabbed something out and noticed it was warm inside and from that point on it hasn't been cold. Everything got spoiled. I'm hoping it's an easy fix. Please do shoot some ideas that might fix it before I throw it away? Thanks

Hisense
Hisense   DM   

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry.

Bella p.
Bella p. · 630L French Door HR6FDFF630S (Stainless Steel)

What is the best setting to ensure your fridge is nice and cold. Our fridge doesnt seem cold enough. Top training Freezer works fine but in the deep dish drawer of freezer not so well. Not sure if its becos of the setting We have it on super freeze at -22c and fridge 5. Help what would the best setting be for a cold fridge and frozen Freezer?

Hisense
Hisense   DM   

Hi Bella, please email service.au@hisense.com and we can send you out a User Manual which has all the required recommended temperatures based on your preference.

Bella p.
Bella p.  

I reset the fridge was working fine and now the fridge is not working and not cooling anything? Why has it done this?? Help.

Hisense
Hisense   DM   

Hi, we're sorry to hear you've experienced an issue with one of our products. If you give our friendly technical support team a call on 1800 447 367, they will be able to address your enquiry as a service call may be required.

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