Ink Hub Questions & Answers

Hi there We sell a huge amount of Brother TN2450 toners for this model and they work a treat, no issues whatsoever in fact I even use them in our office here. Can't understand why anyone would ever buy a genuine toner when the compatibles work perfectly. In the office I turn the Print density to full which gives a fantastic, dark print out. You can set that like this:

Go to: Control Panel>>Hardware and Sound>>Devices and Printers.

Right Click on your printer and select "Printing Preferences".

Next Click on "Advanced">>"Other Print Options">>"Density Adjustment"

Set the slider to "Darkest"

Kind regards Dean ( Owner/Manager )

My HP printer is out of warranty so I am now using generic cartridges. If your printer is also out of warranty then you should use the Compatible cartridges . Hope that answer has helped

Why not use generic cartridges even if the printer is under warranty? It won't affect the warranty and good generic cartridges will never damage a printer. Iv'e been in this game for 17 years and have not experienced a high quality cartridge damage any printer.

Hi there Yes they are pigment based however they are not waterproof like the genuine Epson cartridges. We sell crazy amounts of them and nobody has ever complained about the print quality.

Kind regards Dean

Hi Bob All of our cartridges at this time have the very latest chips on them. We are very on the ball about having the latest chipped versions as it saves us and the customer a heap of headaches.

Kind regards Dean

Sorry for the late reply. I don't if they have chips but I put them into the printer and worked. All the ink level were shown as full. Hope this helps.

Hi Werner The 4F message generally indicates that the printhead has died. I have been in this game for 13 years and it is almost ALWAYS terminal when any printhead error occurs. Sorry I can't give you better news however other than cleaning the printhead using Windex if that don't work then it's kaput. Have a read of this and follow the links down the bottom of the page to see the videos on cleaning the printheads. external link  Kind regards Dean ( Ink Hub )

Hi Darryl Sorry but at this stage we do not stock these cartridges. Kind regards Dean

Hi Taleenee This depends really on several factors. The biggest factor is the amount of UV exposure. Generic inks do not have the ability to resist UV as well as the more expensive genuine oil based inks do. Also the type of paper plays a role in how the image quality will last over a period of time.

In general with tests we have performed our inks hold up very well over time as long as they are not exposed to very high levels of UV. Even the genuine oil based inks will deteriorate if exposed to high UV for too long. As far as colour changing over time once again this is only been notice if UV levels are quite high such as in front of a very brightly lit window etc. Providing the UV levels are not very high we have not noticed any colour change in prints using our inks. Regards Dean ( Owner / Manager )

Hi Taleenee from my experience with ink hub I would definitely say try their inks before any others. I've bought inks before that were a whole lot more expensive than ink hub and only lasted half the time. Cheers Pam

Hi Taleenee, I have noted the comments that Dean has made. This is a vexatious question to say the least. There are so many variables here, which Dean alleded, that must be taken into account ie. printer, paper, ink and quality of original photo. As a start point, let me say that I have been a customer of Ink Hub since June 2017 and have had no issues with their products for both the ink cartridges for my Canon printer or the cartridges for my Brother, black & white only, laser printer. The Brother laser printer is a low cost wireless laser printer and used to print black marks on white paper. It does the job to an acceptable level with which I am happy. I do not expect anything more than that from it. The Canon, on the other hand is a different matter. It is a Canon Pixma MX 926, (about 2 years old) designated as a MFC or Multi Function Centre. This means that it not only prints, but scans and copies as well. When printing a colour item, this produces an acceptable output on plain paper, such as a photo/picture that may be used for school project or such. On occasions, when I have wanted to print a photo of a particular family event ie birthday, anniversary and such, I have used the Canon Glossy Photo Paper (Product GP-501) which I have found produces a most acceptable result especially going back over several years, I may only print a few or several photos like this. In the event, I need to print a large number of photos, say 50-100, I would take them to a commercial operation, such as K-mart or Harvey Norman and have them do it. That way, if I or the end user are not happy with the result, I have some comeback on the operation. For information, cameras used have been either or both, Canon 700D, Nikon D90 or Nikon P900 Trust this is of assistance. Regards Stuart

Yes we hear this all of the time when people buy cartridges on Ebay. Most of them are low quality and don't work properly. The ink is of a very poor viscosity and it's common for them to clog as the ink has very poor solvents that allow it to dry too fast.

Hi there Based on your criteria and the fact that you don't print regularly I would be looking at the Canon Pixma range of printers. The Canon printers use a thermal printhead which does not clog as easy, they are very forgiving.

Also they work perfectly with generic inks. Any of the Pixma range are fine as long as they use individual cartridges and not just 2. Avoid the models which use 6 cartridges as the extra PhotoBlue cartridge does nothing whatsoever and only adds to the cost of consumables. Best of wishes with it all. Kind regards Dean ( Manager )

Thanks Dean

Hi do any of the Canon Pixma printers have a document feed for scanning. As I tend to scan a bit. I do print a bit but not on an irregular basis.

That I'm not sure of. I would assume that some of the Pixma range would have that feature but you may have to check the actual Canon website. Sorry I can't help with that particular question.

Dean

Hi there. I have a Canon Pixma MG 5765. I've had it for a few years now and never had a problem with it. Ink Hub products work brilliantly in it. To replace ALL of my cartridges is probably around $50. I only do a minimal amount of scanning though and this model doesn't have a document feed. I just do it manually. Cheers, Bet.

inkhub.com.au (08) 7324 3065

It's not my company, I only buy from them.

Thanks Dee. Much appreciated. He gave me a call. All sorted. Thank you and Merry Christmas.

Ink hub has a terrific range of cartridges- just go into their website and look for the make and model of printer you want the generic ink for.

Suggest you get a friend to ring and ask for details

The printer we recommend is a Cnon TS5060 NOT a TS5960. Kind regards Dean

The generic cartridges for this model printer are extremely reliable. They are one of our biggest selling toners. external link 

I don't know. Perhaps people cannot be bothered writing reviews anymore? I wrote mine because I was tired of spending so much $ on tiny quantities of ink when going OEM. The price of ink is outrageous so any saving is a bonus. Ink Hub inks are also very good.

Hi there No using generic ink cartridges does not void your warranty. The manufacturers cannot legally refuse to honour your printers warranty. Have a read of this article and follow the link to the legalities of using compatible inks.

external link 

Thank you Dean. About a month ago I installed cartridges from Cartridge World and have been happy with the result. However just this week I've had a couple of documents come out with black blotches on the bottom of the pages. I don't do a lot of printing but It caused me to wonder if this was caused by the generic cartridges.

Thanks for responding.

Hi there

It sounds as though the cartridges you bought from Cartridge World may have leaked a little. That is about the only way you could get blotches on your printing.

Hello Using a generic ink cartridge in your Epson printer WILL NOT VOID THE WARRANTY. Despite what you have heard this is not the case. We have been selling generic printer cartridges for over 10 years and have NEVER had them damage a printer. I really don't know where this myth comes from that a generic cartridge can somehow damage your printer. The only way that this could occur is if you buy a cheap, low quality cartridge that is not molded correctly or else it leaks or has a very poor ink viscosity.

To be quite honest the main cause of printers failing is due to either a low grade generic cartridge or else the user doesn't change their cartridges when prompted to do so and they keep printing until the printhead becomes dry and air gets in and dries any ink that is already in the head. Very common issue with Epson printers.

Hi jaydean. Luckily I haven't had the problem again and I hope I am not tempting fate by saying so. I appreciate your information and will take it on board. Thank you for your advice and taking the time to respond. Regards...sydneymidge

No worries, happy to help. Dean

Hi Matilda Yes you certainly can combine the two without any issues. The only printers which sometimes can give issues are Epson printers. Occasionally you will get a printer which will recognise the difference between the genuine and the generic micro chip which is fitted to the cartridges.

In cases like this simply use all genuine or all generic cartridges. This is not very often the case however it can occur.

Yes you sure can mix genuine OEM cartridges with our generic ones that is fine. There's no need to remove all the genuine cartridges as you can just replace them with ours one at a time as needed. They say that oil and water don't mix however in this case they actually do!