10 questions from our users
Hi i use my printer mostly for photos, have only used genuine inks how do these compare, i once used generic from another company found the color faded after a while
Hi Joan, If you are dong a lot of photos, its always best to use Genuine inks. The cheaper compatible inks use a less expensive dye based ink, which will fade once exposed to UV light. Genuine inks use the more expensive pigment based ink, which is archival quality and designed to last, even under UV light.
I bought some HP replacement cartridges for a HP Envy and it is spitting out an error saying that it is not installed correctly... I bought a second one and it seems to work OK. how do I go about getting a refund/ replacement cartridge? Thanks, C
I would recommend giving them a telephone call.Just use their contact us page (https://www.inkstation.com.au/contact_us.php) and phone or email (have your order number) and let them know - they are easy to deal with. I've only had a cartridge issue one single time, in many years of dealing with them.HI Caleb, Please contact us on 1300 655 943 (Mon-Fri 9-5pm AEST) or alternatively at "email@example.com" and a member of staff will be able to assist. Thanks.
Do you sell Brother Cartridges forMFC J245 LC133
Please contact me ASAP as I have just received 2 cartridges that do not work, my name is Bob Dean my phone is 0418 270 146 Order Number: 1413477, I have taken pictures of the defective cartridges, if you need me to send to a discrete email address Please call ASAP
Hey Bob, Please contact us at "firstname.lastname@example.org" including the photos and a customer service rep will be in touch.
1 - Do you have compatable for: Epson WF-7620? If you do or you will have it in the near future is it going to void Epson warranty? 2 - Also for Brother HLL-2340DW, compatabletoner ( Brother TN-2350 Compatible Toner Cartridge), does any problems appeared so far from user using that toner during warranty period? Thanks Vik
Hi Vik, If your printers are under warranty, it is always best to use Genuine parts, as not doing so will void the manufacturers warranty. This information will be included in the documentation accompanying your printer.You could always buy from INK CITI QLD on 0416 988 894 they use a generic cartridge that will not void your printers warranty and they also match online prices.
Is any one has HP955XL ink? I wanna know if their inks Are compatible with my printer.
Hi Jocelyn, We do have this inks. What is the model of your printer?
Brother DCP-1510 does not recognise Inkstation's P-TN 1070 toner cartridge. Any ideas?
I have the same printer and mine is ok!I buy mine from INK CITI QLD they matched inkstation and mine work fine.
Does anyone know if Ink Station is sourced from China?
Yes they are as almost all generic cartridges come from China.
Are they compatible with Epsom?
Yes, the ink cartridges I bought work in my Epson printer. You just need to make sure you select the right one for your particular model, that info is provided on their website.