Mitsubishi MSZ-GE Series Questions & Answers
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what is the gas pressure when running in heat mode
Hi folks.. Can you tell me how old my unit is please: serial. Number 9011973. And what looks like a t further to the right. Msz ge 50va. Many thanks
Hi Derek,
Please lodge your query directly with us here: external link
Our Customer Care team will be able to assist you.
Kind Regards, Mitsubishi Electric Australia
I have a Mitsubishi Electric MUZ-GE50VA out door unit that I have as a project, connecting to plate heat exchanger for heating water and testing, I can not start the condensing unit. I see S3 uses some form of VDC output. is it possible to operate without the indoor unit? JP.
Woke up this morning and unit had turned itself on ..switched it off and again after about 5 minutes it turned itself on again ...then off ..thought it was the remote but there was no timer set and it was on its normal settings..it has been raining but never had this issue before.
Hi,
If the unit has turned itself off completely it would be worth talking to one of our after sales technicians via:
external link
Kind Regards, Mitsubishi Electric Australia Support
how manual swinging system is working and difference to AP model
how the swinging system is working
Hi how much gas to regas MSZGE71VAD please.
Hi Michael, You will need to speak with one of our accredited repairers to get a quote to regas your air conditioner. To find out your nearest repairer, either give us a call on 1300 651 808 - Monday-Friday from 8.30 am-5:00 pm (AEST) or lodge a service request online here: external link
Best Regards, Mitsubishi Electric Australia Support
Can dry mode be used during the middle of winter to reduce humidity in a room? Or will this create pressure on the outdoor unit?
Certainly can run on Dry mode any time of the year. Won't cause any issues. I have customers that do this in limestone walled houses in winter to reduce condensation on the cold stone.
Hi. I used to install all PANASONIC split systems, but decided to give Mitsubishi Electric a try this time round. I bought 4 split system units of MSZAP25VGDKIT 1.25HP 2.5/3.2KW, REVERSE SPLIT, R32 DRED. and 1 unit of MSZAP80VGDKIT to install in my house. Two of my 2.5kW unit is playing up. When I turn to AUTO or HEATER mode, and set 24 or 25 degrees, when I increase the fan speed, the unit does not respond, as though it is running on AUTO FAN. It blows air when it wants to, and ceases when it doesnt want to. When I set the vertical vane downwards, it also does not respond. The vane is always blowing horizontal, sometimes, it will tilt down and blows hard, then go back up again in dormant state. I wonder why is this happening, when I deliberately set the fan speed and vertical vane direction, it should respond so. But it is acting as though it is in AUTO fan and AUTO vane. Very frustrating. I do not have issues with the other units, only this one. The units are only 4 months old. Can someone please advise if the units are faulty? I have gone through the User Manual several times, but there was no solution to the problem. Thank you.
Sounds like it is short of refrigerant. Vane will only go down and the fan will only run at 'normal' speed when indoor unit coil is at the correct temperature. Sounds like the coil occasionally gets to temperature, the vane drops down, the fan starts up, the coil loses too much temperature due to the airflow, then it tries again. Classic short of refrigerant! See your installer as it's not going to be a warranty call. I'm a refrigeration mechanic with 30 years experience and I also almost exclusively install Mitsi Electric.
Hi Sunny, As mentioned, please speak with your installer. Should your installer not be able resolve this for you (they can always contact our technical support team for assistance), you can lodge a service request with us via: external link
Your installer should be able to assist in the first instance.
Best Regards, Mitsubishi Electric Australia Support.
G'day Sunny. I am just wondering how you went with your mitsubishi split system that wasn't working properly on the heating function. I have the exact same issue as you did. The vane and fan speed will only work sometimes. And it is like it has a mind of its own. Just wondering if you found the problem. Cheers, Matt.
Hi Matt. Everyone seems to think that the issue lies with the installer, but I don’t believe so. This same installer installed 4 Panasonic air conditioners for me previously. No issues. I strongly believe that the issue lies with the Mitsubishi split system air conditioner. The air conditioner problem is not fixed and it will never be fixed, unless you are prepared to spend big money to determine the cause of it.
They will conduct investigation and list out all the potential issues, but you will never know what is exactly playing up. It is a trial and error process.
Also, with such issues, it is not covered under Mitsubishi Warranty. Unless your air con is seriously malfunctioning. Mitsubishi will always get away with such trivial issues and just blame it on the installation process.
Just stay away from Mitsubishi in future!!!
Just got double head MSZ-GE25VAD installed today for my and my child's bedroom. Everything I get it on, it operates for about 6 to 7 mins and the shuts off and enter in stand by mode. I have tried with different settings and nothing, I don't know what else to do I have try everything in the manual
Hi Loreana, Sorry to hear you are experiencing an issue with your air conditioning units. Please contact your installer as soon as possible and ask them to take a look at it. The installer can contact our Technical Support team on 1300 651 808 should they need advice.
If you still require assistance after they have looked at your system, feel free to call us on the same number and our team will be more than happy to assist. We do recommend speaking to your installer in the first instance.
Best Regards, Mitsubishi Electric Australia Support.
Cost of servicing the fan
Hi Bebe,
Please give us a call on 1300 651 808 and we will put you in touch with a repairer who can give you a quote for servicing.
Best Regards, Mitsubishi Electric Australia
can I change the temperature settings from 1 degree increments to .5 degree increments?
Is there a MSZ-GE22 (2.3KW) unit ? What is the difference from a 2.5KW which I see in the review ? There was no review of 2.3 KW . Does it exist ?
Can I use my fan only without cooling and heating ?? MSZ-GE60VA//MSZ-GE71VA//MSZ-GE80VA,,
yes,, but what is the point it does not cools you down
I have a wood heater , and want the fan to get a warm rooms ......
How is the operating cost in winter compared to gas heater?
This is turning itself off after a short time set at 24 on cool
Hi there, i was wondering if you could answer my question, I have a reverse cycle model number MUZ-GE25VAD I was wondering what year they were released? thanks Glen
The MSZ-GE series, which includes MUZ-GE outdoor units, was released in 2009.
Kind regards,
Mitsubishi Electric Australia Support.
Where is the best deal on this air con interest free for 50 months?
Have no idea. You’ll have to shop around as we did.
Should my new MSZ GE42VAD cut out when it reaches set temp on remote?
Sorry that’s not something I can answer.
Perhaps ring the manufacturer, it should be under warranty!
What is the difference between a model SETDXK 122SA-W1129
AND a DXK 33ZRAW bOTH ARE MITSUBISHY models. and should I purchase a model using R32 or R410A, WHICH IS THE BETTER GAS?
Hi Reinerle, The models you mentioned are not Mitsubishi Electric models. These belong to the Mitsubishi Heavy Industries brand. Models starting with MSZ-GE are Mitsubishi Electric models. For R32, look at Mitsubishi Electric MSZ-GL series: https://www.productreview.com.au/p/mitsubishi-msz-gl-series.html
R32 provides an increase in energy efficiency compared to R410A.
Kind Regards,
Mitsubishi Electric Australia Support
I think you should contact Mitsubishi Heavy industries in Australia, They should be able to assist you with your enquiries as they are too technical for me to answer your questions. See the web address below.
external link
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