MTM 72SX Questions & Answers

Hi Mick, Just a quick note to let you know that the 45cc, 52cc, 60cc, and 62cc chainsaw use an NGK BPMR7A spark plug with an electrode gap of 0.02 ". 38cc saws use an "M7 compatible" spark plug, with an electrode gap of 0.02 ".

The 65cc saws use a Champion CJ-7Y or compatible with an electrode gap of 0.02 ".

These spark plugs are common industry standard items - it's best to take the plug with you when purchasing a replacement locally to make it easy for the retailer to match up one of the many compatible items available from different manufacturers.

Let us know if you require any further assistance. We are here to help!

Kind Regards,

Mak

Social Media Team

Hi Mick, Mak has answered your question beautifully.BPMR7A. Cheers, Chris.

Thanks for the help, cheers

Hi Mick,

You’re most welcome. Glad we could assist.

Please don’t hesitate to reach out if you need anything further.

Kind Regards,

Mak

Social Media Team

Hi Robo, You need to pull it out all the way until you hear a click; don't be afraid to really pull it. Don't worry about breaking it. If, for some reason, it does happen to break while following our instructions, please rest assured that you’re fully covered under warranty, provided you’re still within the advertised warranty period. Regards, Jim

Hi Robo, Jim is spot on, takes some getting used to, as it has to be pulled out with a bit of force. Never had it break, so should be ok. Cheers, Chr.

I had the same problem. I removed the air filter to access the carburetor butterfly and simply gave the butterfly a little push while pulling the choke lever. No problems since.

Clean oiler hole with degreaser and check no blockage, clean with pick or wire. Hopefully it helps

Hi S.R, We recommend replacing the oil pump and worm drive to resolve the issue. You can find the necessary parts here: external link  If you have any further questions or need assistance with a warranty claim, please reach out to our Customer Support team via: external link  Regards, Jim

Sounds like a warranty claim. That's unfortunate.

Sorry to hear that. After only 1/2 hour use it should definitely be warranty. Hopefully you purchased from someone reputable like Edison’s who would help for sure. Have not had this issue with either of my two old saws. Leak oil yes but that’s probably my fault for using a thinner engine oil instead of bar oil. I do it so put up with it! Hope your issue is resolved ok.

Hi there, All three versions of the MTM 58SX chainsaw, use the same chain specification for the 20-inch bar. Chain Specs: Length: 20" Pitch: 0.325" Gauge: 0.058" Drive Links: 76 If you have further questions or need assistance sourcing spare parts, such as a replacement chain, please feel free to contact our customer support team at support@edisons.com.au

I'm using 76DL Hurricane chain on an MTM 72SX with 20" Hurricane bar.

Hi there, Thanks for the update. As models can vary, we recommend double-checking compatibility between the bar and chain with the manufacturer’s specifications to ensure safe and optimal performance. If you need further help, feel free to reach out our customer support team at support@edisons.com.au

A ripping chain should be quicker as that is what it is designed to do. Talk to Jono and Johno. They should be able to help. I felt the saw was a little under powered for the 24" bar and switched to a 20".

Hi Murray, Our MTM 72SX chainsaw uses the following chain specifications: -Chain Type: Low Kickback Premium Semi-Chisel -Chain Pitch: 0.325" -Chain Gauge: 0.058" -Drive Links: 86 While we don’t supply ripping chains specifically, you can check with your local chainsaw or tool shop for a ripping chain that matches these specs. Ripping chains are often used for cutting along the grain and may offer smoother, more efficient cuts for slabbing large logs. Let us know if you have further questions at external link  happy to help. Regards, Jim

Hi Murray, A ripper chain, I would assume it’s what we call a chisel chain would rip better as Peter has mentioned. You can change from .325 to a 3/8” chisel chain to increase chain size if you change segment drive, amount of drive links in chain would alter as well! 24” would have to be kept very sharp, SX82 saw with 24” would be better option. If you already own the saw it’s only the price of a chain to try. I use chisel chain for all my cutting, seems to work fine. Cheers, Chris.

Hi Murray, I’ll be sending you a private message to assist with your concern regarding the MTM 72SX chainsaw. Please check your inbox at your convenience and feel free to reply directly from there. Regards, Jim

Check for spark by putting the removed plug in contact with the engine when you turn it over. If no spark then it's probably magneto failure, or it could be the plug cap. There's not much else can go wrong. I have a Chinese made lawn mower which has a weak spark. I have to set the plug gap a little tighter than normal or it breaks down. A hacksaw blade is about right.

If you check with Edison’s, they will know, but I’m sure it’s a spare oil pump drive, for if it ever fails!

Hi Murray, The small nylon screw cog is a spare worm drive and it does not need to be fitted to a new chain saw. The worm drive is a component responsible for supplying the chain with oil. If in the future you are having problems with the chainsaw leaking oil or the chain is not getting enough oil, you may need to replace the worm drive, hence, there's a spare. Regards, Jim

Hi Patricio, It's common to look at the front of the chain tensioning shaft (right next to the chain guide bar) and think that the adjustment screw has been stripped, however, the actual adjusting screw is on the side of the saw.

Have another quick look and let us know if there are any issues with the screw on the side of the chain brake mechanism and we'll follow up if necessary.

Kind regards, Jay

Hi Monica, Not sure why the rope broke so quickly! I purchased my two MTM72 saws from Edison.com.au in Surrey Hills Sydney and have found them very helpful on the few occasions I’ve required parts. If you have someone who could fit the rope into your starter, you could obtain it from any chainsaw store close to you. Otherwise a complete starter will cost approximately $30 to $40 to replace. Can you get the supplier of your saw to fix under warranty? Should not have broken that quickly. I broke a starter spring after about 5 years but no broken ropes. They usually start so easily. Good luck, should be easily fixed. Cheers, Chris.

Hi Monica, Please email us through our contact page at external link  so we can assist you effectively. Thank you! Regards, Jane

Hi Markus,

Our information is only limited to the products we offer. We highly suggest to check online which best place sells this model.

Regards, Jay

Hi Markus, when in doubt go BIG. The bigger the saw the easier it cuts. The chain stays sharp for longer and doesn't need tightening as often. The E start makes starting the big engines a breeze. The bigger engine will use more fuel though. There is little difference between MTM and Baumr Ag available on line from Edisons. The chain bars are soft, bend easily and may even be bent from new. Buy a replacement bar from Jono and Johno online and you're in business for a fraction of the price of a big brand saw. I have tried the cheap chains available online but found, while they cut well, the rivets are soft and they stretch ridiculously fast and then break. Peter

Hi Markus, I own two MTM SX72 , it is a good saw for the price, but as Peter says the SX82 does cut faster, especially if you use the 20" bar! Also correct with chain, put a good one on it, I also installed an NGK spark plug as well. I've purchased all my machinery from Edisons with no issues, and I'm in Tassie. Chris.

Thank's heaps Peter , Chris and Jay I'm going to try the MTM SX72 as no one can tell me nor can I find a MTM SX82 to buy it's like they don't make them anymore maybe or on one is stocking them, apparently Edisons is getting the MTM SX72 on April 20 so I'll order one from you Jay then mate and Peter I'll also get hold of Jono and Johno for a replacement chain and bar and who said size doesn't matter hahaha bahahaha

Nah, sx82 was the Baumr version.

Hi Markus, You can check the following information for both chainsaws with our product description and their product manuals accessible online. Hoping that this would help you decide which is best for your need.

MTM 72SX: external link 

Product Manual: external link 

MTM 62SX: external link 

Product Manual: external link 

Feel free to reach out to us here external link  if you need further assistance.

Regards, Jay

Different copies of old school zenoah chainsaws

Hi there Markus,

Thanks for your interest in our products.

Please note that both are similar. 72sx is 72cc, the 62sx is 62cc, but 72sx has a longer bar, both are powerful machines.

Hope this addresses your concern.

Regards, Mitch

Copies of old zenith saws from Japan, 4500/5200/5800

Hi Hans. Loosen the chain tension 5 or 6 turns, remove the 2 nuts that hold the blade on and remove the cover and brake assembly. See if you can see anything broken, or a piece of wood or sawdust jamming the brake mechanism.

Cheers thanks

Hi Dennis, Thank you for taking the time on dropping us a question here for the MTM 72SX chainsaw. Your business means a lot to us, if you need further assistance with the product, please don’t hesitate to reach out via socialmedia@millstrading.com.au with your concern.

Regards, Jay

Hi Dave, We thank you for your review. Kindly check the manual of the item and see page 33 for troubleshooting. external link  We always find this resolve in the first instance. Please feel free to contact us at socialmedia@millstrading.com.au with a copy of this review if you need any further assistance.

Regards, Mitch

Hi there! Thank you for reaching out to us. For an instructional video on how to replace the pull/recoil starter of your chainsaw, you can view the Youtube video by clicking this link: external link  Hope this helps.

Mitch, Edisons Resolutions Team

If you contact the Edison’s you will be able buy a complete pull starter assembly if you are not confident in doing it , as it can be a bit tricky , the pull starter has a double spring easy start system, hope this helps , cheers

Hi Gary you will find the chain brake to be hard to reset when it’s been removed from the saw , the best is to place it in a vice in the same position as it would on the saw and push back the handle as if it were on the saw , it’s going to need a bit of persuasion but it will reset it , just make sure you don’t lock the brake ring in the vice, also change the spark plug to a NGK and keep using 98 , I find after running mine in before cutting wood will give you a very reliable saw , hopes this helps you , cheerio

I did edit my answer but it will reset ok

Thanks Ricky, Yes l did figure it out as you suggested, via a tip from YouTube. I took it partially apart, lubricated it with WD40, then put in a vice and managed to release it as you suggested. Thanks for you responding with your advice, l hope this helps others if they have the same problem.

Hi Raymond, Thank you for reaching us here! We don't normally suggest placing different brand parts to other brand chainsaws so we won't be able to suggest any. However, if you are looking for parts to our multi pole tool units, we have them readily available at our parts section page on our website.

1. Go to this link - external link  2. On our Parts page, find your product and look for the parts that you require 3. Go through the checkout process

If you need further assistance, please don't hesitate to reach us at support@edisons.com.au and we will be more than happy to assist. Cheers!

Warm Regards,

Edisons Support Team

Hi Naseem, Thank you for putting down a comment with your inquiry. We are happy to help so if you could kindly send an email to support@mytopia.com.au and provide us your order details, we can assist you with this. Hoping to hear from you soon. Cheers!

Warm Regards,

Pio Edisons Support Team

Got mine 2day, I have a dozen other saws variest brands, my problem is I'm not computer savvy and at my age its not easy 2 learn, i do wish EDDERSONS COULD LEARN HOW TO ANSER THEIR BLOODY PHONE!!

Hi John, We do apologise for the inconvenience that you have experienced. My name is Mitch and I'm from the Resolutions team. I am here to assist you further with this matter. Could you please provide me with your invoice number so I can check your details and get into contact with you?

Alternatively, you may also reach out to me at support@edisons.com.au or please call and leave a message for me on 02 8667 7842.

Regards,

Mitch, Edisons Resolutions Team

John here Mitch ,invoice #E9268994 thanks 4 the reply, I will call Monday

Hi John, Thanks for providing the order number. I have found your correspondence and thank you for informing us of the issue with your item. In this case, we can send this part for free. external link  Please let us know if this is the part you require to fix the issue.

Regards,

Mitch, Edisons Resolutions Team

Fuel tank cap

Also a list of available consumables would be appreciated very much, I need 2 be able 2 keep this saw going it is one hell of a good saw, thanks 4 the reply

My saw is a72sx

Hi there John, Yes, we will send you the Chainsaw Fuel Cap for free. Let us know if you would like to proceed. Kindly check the link below for the list of parts available for your unit. external link  If the information you require is not in the listing, it may not have been made available to us by our manufacturers.

Regards,

Mitch, Edisons Resolutions Team

Hi there John, I would firstly like to thank you for taking the time to write a review and we try to make our customers as happy as possible and strive for 5 stars. I would like to advise that we've arranged a replacement Fuel Cap to be sent to you in order to resolve this matter. We have reached out via your direct email along with the information on how to locate the related parts for your unit.

Please come shop with us again soon!

Regards,

Mitch, Edisons Resolutions Team

Thanks boys and girls, I appreciate the feed back

Hi again John, No worries, we are happy to serve and help you. ​Once again if you have any difficulty or questions fitting the parts, please let us know. ​I truly hope we have turned this into a more positive experience for you.

I do hope to see you shop with us again.

Regards,

Mitch, Edisons Resolutions Team