Noel's Caravans Questions & Answers

Hi sue, I had an island star oasis 2016 until recently which I traded in, technically with that van ,the 3 way fridge ran on 240 v , gas or battery, not an Anderson plug, the Anderson plug only supplied charge from the tow vehicle battery alternator to the caravan battery. So your fridge should work by simply switching to battery, if not that is where any fault lays. Also when running the 3 way fridge on battery it’s mainly for just keeping things at the existing temperature whilst travelling etc not for cooling down from scratch, as I said that was for our van and hopefully it might help with your set up cheers peter

Thanks Peter, the Anderson plug on the van when plugged into the car has always been ok, so as I said before when we plug a solar panel onto the van with the Anderson plug it doesn't charge the batteries either.

Hi Sue Can you please phone our office and speak with DJ our workshop manager and he will be able to assist you in resolving your query. It maybe something with your vehicle or the van. Many thanks

Yes the post regarding swift 500 series oven & cooktop/grill is current and correct. You should isolate the appliance via the gas value under the oven and you can continue to use the electric element for this appliance. Swift are working with the ACCC for a outcome and will update on their website when further information is available. They were originally unable to be used just in WA, but this has been extended to Australia wide. external link 

idk grow a brain

i wish to officially complain firstly about the racist name used on your response and secondly your response i find that to be childish and stupid . i have an old caravan that i wish to fix up , to get it into a saleable condition . Yet i am met with that reply . i know management will that in a dim light

Don't know and don't really care. Went to noel's to buy a brand new caravan and a woman claiming to be [Identifying information removed] was quite rude to us so we simply walked out and purchased a brand new van elsewhere. No We do not like the way they do business. If you are looking to buy I strongly recommend you go elsewhere.

Hi Gayle apologies I never knew this site had comments until now. The internal height of the Getaway is 6'5 and the Extreme is 6'7. Hoping you made contact direct with us to get these answers :)

Thank you

Contact Noels Island Stars, they are made of timber, I have an email to prove it. They are "pleased" to confirm that their vans are constructed using Timber frames. Too bad, that's a really nice rig you bought, I bet it cost a fortune. Timber frame vans don't hold their value, which you are about to find out. You should have got a Jayco, they are cheaper and have frames that will last for a hundred years. (and truly hold their value).

"Suggest I do research"? You should have taken your own advice before you purchased something that will be a lemon in 8 years

It must suck knowing you paid all that money without doing any research and ended up with a sweet looking van with a time frame. I'd be livid if I was you.

It's still a timber frame mate

Let's just wait until it develops a leak you're unaware of, and see if you still love it. It will happen, trust me, all vans leak, regardless of how diligent you are. Yes, I'm emotionally invested in this issue, but don't believe me, go to any of the Aussie caravan forums, (or the Grey Nomad forum). Nobody there would buy a meranti framed caravan. Read the other reviews, when the rubber hits the road, and a problem develops, Noels Island Star won't even want to know you.

We have a New Age and there made of Timber frame Don’t know what your smokin but go look at resale values of New Age vans and put your six shooter away

Grand Gm factory in Campbellfield Victoria.

They are not constructed very well at all, they are cheap Timber framed vans which have a track record of leaking through to the frame and rotting them. The timber they use isn't even treated. Buy a "known brand" with a modern aluminum frame. Island Star vans look awesome, but that's where it ends. They are fitted out with cheap, substandard fixtures and fittings, and the company should be ashamed of themselves.

Hi Phillip, I would not know the other brand of caravan, my wife and I purchased an Island Star as in my review. Sorry I cant help. Anton

Thankyou

Not sure but our Island Star Getaway semi off road with a 2” raise, plus aircon and bigger tyres is 3.2 metres. Hope this helps

Noels Island Star vans are completely Australian made and can custom build to suit! Or chose one of our existing very popular models in stock (around 40 new on display and 100 second hand)