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Officeworks

Officeworks Questions & Answers

Online store, Physical store
1.9 from 1,624 reviews

20 questions from our users

steve rimmer

steve rimmerasked

Physical store

how do I get a photo printed? by pakenham office over internet?

1 answer
steve rimmer
steve rimmer

how long before answer?

RobH

RobHasked

Officeworks

My click and collect never arrives at my designated store. Looking at Officeworks tracking I see that the item has been “picked” at the wharehouse but delivery gets pushed back daily. This has been going on for over one month. What is going on? Impossible to phone Officeworks, they have turned off their phones and emails don’t get answered. Come on! Other companies are doing better than this despite Covid 19.

1 answer
LittleMissXanshine
LittleMissXanshine

Yeah I experienced what you are experiencing at the moment, you can't phone the specific shop where you ordered your items. I emailed Officeworks but of no avail. All you can do is call 1300 OFFICE (633 423). That is their customer service hotline, it would take forever before someone attends to you but just wait. It took me roughly 30 minutes before a customer service representative assisted me with my inquiry. Good luck mate! Hope you get your items sorted.

Lynette k

Lynette kasked

Online store

Tracking a order number 0123918625

No answers
Wim

Wimasked

Online store

Do you have cheap windows ten microphone video recorder

3 answers
Fired Up
Fired Up

1 left

Alan Bruce
Alan Bruce

No

BarneyRubble
BarneyRubble

No

Kathryn W

Kathryn Wasked

Officeworks

Can I get a replacement part for a j burrows shredder bought in 2018?

1 answer
Fired Up
Fired Up

Ask directly as they don’t answer in this is a review site.

knight

knightasked

Online store

purchased a games chair for my son,it still has not turned up,i have been given two delivery dates and both times nothing came and not even a phone call from driver to say it wont be here

1 answer
Fired Up
Fired Up

Logically the only way forward would be to contact them directly rather than ask the public in a review site

Angela J.

Angela J.asked

Officeworks

Do Officeworks have a sale on personalized photo calendars at the end of the year?

1 answer
Fired Up
Fired Up

Why would you want a 2019 calendar?!
Are you able to get someone to ring and ask?

Glenn C.

Glenn C.asked

Online store

do you have a program compatiable with Money 2004

1 answer
Fired Up
Fired Up

Yes

Josie M.

Josie M.asked

Officeworks

I am a teacher and was wondering if there is a sticky tape product that has lines on it to encourage children to use restricted amounts of tape?

1 answer
ben dover
ben dover

Good question Have you thought about asking at an office works store. phoning them or checking their web site

Mira W.

Mira W.asked

Online store

Where is my phone??not with me,next week I will have to get money back from Pay Pal

No answers
Mira W.

Mira W.asked

Online store

Why was the parcel marked delivered when it wasen't? Why is the complain to Officeworks is giving me run arund promesing delivery next day but it not happen many times over.

No answers
Kate

Kateasked

Officeworks

Can I get help doing after pay in store is like the tablet $278 price for my 4 yr old son dose castle hill have it in store

No answers
Victorian Household

Victorian Householdasked

Physical store

Why doesn’t Officeworks allow refunds back on to Apple Pay????????????
I have several times over the past 6-7 months returned items with a valid receipt at various Officeworks stores in Victoria that I had originally purchased with my virtual Apple Pay (ANZ) Visa on my IPhone. Each and every time when I 'tap" my phone to get the refund the terminal says 'Declined Do Not Honour" the first 2 times this happened I thought something was wrong with my visa card or my account and immediately contacted my bank but was told there was nothing wrong with my account or card and was told it is an issue with the store merchant - Officeworks-. This has now happened 6 times but only with Officeworks other stores no problem refunding to my Apple Pay (ANZ) Visa card. The last time this happened 13/5 Oakleigh Store cashier called manager neither had a clue why it wouldn't refund back on to my Apple Pay Visa ironically I was able to make a purchase at the same register 2 minutes later with the same Apple Pay (ANZ) card.
There is definitely an issue with Officeworks refund system and Apple Pay pathetic that the store managers could not give a toss and this has been going on for over 6 months.
WAKE UP OFFICEWORKS

No answers
Asma El

Asma Elasked

Officeworks

Hi,
Does anyone here have a mobile phone bought from Officeworks?? I bought j2 pro galaxy and was faulty. Then when I returned to store to repair it, they did not because the IMEI no on the device did not match there records. Have anyone been in a such situation with them?? They keep refusing that the device is theirs and that a problem might have occured when the product was packed or put on the system at first place. Reported to fair trading. But can anyone plz check their IMEI no on device bought from officeworks and its box plz to see if this problem had occured before... Thanks

No answers
Errol

Errolasked

Officeworks

Why is officewworks still selling hp deskjet inkjet mfc printer 2620 that hp says is discontinued?

2 answers
george
george

have you asked at an office works store?

Errol
Errol

HP have answered my question. It is because Officeworks sells it at their stores. HP don't sell it from themselves. It is a deal done with HP.

Dee

Deeasked

Officeworks

How do I make a complaint online about a staff member? Please.

1 answer
Fired Up
Fired Up

I find that the usual way is the best way

Ange F

Ange Fasked

Officeworks

Can someone please explain why Lowell Brands have been removed and J Burrows implemented? Considering that both companies are owned by Officeworks..I now have 2 x Lowell paper slicers that are no good to me why? because i cant find any spare parts for them.but i can find J Burrows accessories. Yet when requesting help at counter regarding to see if i can get spare blades for them nothing was mentioned that i wont find parts anywhere..good way to monopolise on sales..can't get a new blade now for 2 units so i will have to go buy yet again another slicer..Not going to fool me the 3rd time Officeworks..how long before your J Burrows products go obsolete and replaced by another of you owned companies..Bloody Joke!!!

No answers
jaxter

jaxterasked

Officeworks

i purchased a demo model laptop acer but they made an error and admitted it they locked it to office works as admistrator so hence all the problems I cant do so many things due they still are administrator even though just outta warranty they still should fix the issue right???!!!

2 answers
Jem84
Jem84

I would take it back to office works and ask them to unlock if from them and fix it, or I would take it to a computer shop or a good computer fixit guy and get them to format it (wipe it clean) so that it's like starting from new.

shootingstar
shootingstar

Don't bother. They couldn't give a rats, next time you'll know better......
Don't shop at Office where nothing F$#@ing works!

Tina Anderson

Tina Andersonasked

Officeworks

How long does it take to get office works gift card delivered to regional areas? I ordered a week ago I got them for a present and am still waiting

1 answer
shootingstar
shootingstar

10 years! Don't buy anything from Office works!

Lisa H

Lisa Hasked

Officeworks

What's the maximum image size you can use when creating a photo book ?

3 answers
brian
brian

I'm not sure / I would guess at a4 size though perhaps you could try contacting officeworks and asking them by either by phone, email or go into one of their stores.

Rugrat
Rugrat

https://www.officeworks.com.au/print/print-and-copy/digital-photos-and-photobooks/photobooks

KnC
KnC

Use Snapfish! Forget Officeworks!

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