eden a.
eden a. · Regenerist Revitalizing Serum Fragrance Free

I used it for the first time I was fine the first 5hrs but after that it start itching and my face is swollen

Olay
Olay   DM   

Hi Eden Thank you for taking the time to share your feedback with us. We are so sorry to hear about your experience and we hope you're recovering and have stopped using the product. Skincare is so different for each individual as we are all made up of a unique DNA sequence and have different skin types/preferences/tolerance/sensitivity. While we put our products through rigorous testing each year (we are a global brand that serves over 20 million women worldwide, with 17 clinical trials conducted each year), it is inevitable that some products might react with certain skin types/DNA or even other products in your skincare routine, just like how some of us are gluten-intolerant or have an allergy to nut products.

Your feedback is important to us. If you would like to share more about your experience. Please contact our Consumer Care Team at 1800 028 820 (Australia) and they will be able assist. Rest assured, our products have undergone rigorous testing and we will continue to place the comfort and safety of our consumers as our top priority. For more information on our product testing, please visit: external link 

Thank you, Olay Customer Care Team

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Olay Regenerist Revitalizing Serum Fragrance Free

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