Oscar VitalMax DA 900 Questions & Answers
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Hi, I was making pesto and when crushing cashew nuts the drum cap broke. Is it worth replacing the drum cap (if available) or is there likely a bigger issue with the juicer that caused the breakage? Thanks
Morning My Oscar 900 started jumping into reverse and now only runs in reverse. What can l do? Charmaine
Hello, I have the juicer since some years, Have not used it for a while. Now I am eager to use it again. Juice I can make, but grind fruit and nuts not, as I do not have the part. Where can I order it? I only found the part for preparing juices but not the one for grinding. can you please write to me : [Content Removed]
Hi there, I need a new drum cap, do you know where I can purchase it from? Kind regards Kerry Pengelly 0412 193 386
I have a Oscar DA-900 juicer and require a strainer for it however cannot find the part anywhere on-line. Could you please advise if this part is compatible with any other juicer so that i can purchase the strainer on-line? Thank you very much, Nicholas
Hi, did you find a replacement? I am in the same situation here and can't find a replacement strainer anywhere!
How do you attach the different nozzles?
Why won’t the drum (white cylinder piece) go all the way into the machine. I now have two of the same machine this has happened to.
i have bought vital 900 few years ago and moved the house it was used only couple of times now i have tried motor is not moving at all . i have checked fuse which is fine and motor have gurantee 20 years
Hi Kailash,
Thank you for getting in touch and sorry to hear that you are having an issue with your juicer.
Please contact support@vitality4life.com so that we can assist you.
Kind regards,
Hayley
Good day, I have never had a problem with my machine and this morning I am unable to disassemble the machine as the screw will not release from the Oscar , the machine can still operate but I can’t take it apart to clean ? Please help
Hi Scott,
Thank you for getting in touch.
Please reach out to our support team at support@vitality4life.com who will be able to assist you.
Kind regards,
Hayley
Hi I own a Oscar VitalMax DA 900. Is it normal to stop during juicing cool down then start working again?. Only juiced a litre and it has stopped twice. Now waiting to see if it will start again. Or does it sound like its on its way out?
Looks like you may have a problem with the machine or the contents could be too large. I would not have another Oscar Vital Max as the strainer broke twice. It cost $130 to replace and only lasted less than 1 year. Very disappointed with this product.
I love mine, but this probably is the largest amount I have processed in a while. Would love to hear from anyone, or know if this is something that the machine is supposed to do when it gets a little hot. stop and recuperate ????
Hi Sue, Thank you for getting in touch. Sorry to hear that you have some concerns with your Oscar 900. As long as you are juicing correctly ie cutting the produce small enough, ensuring the parts are cleaned properly, not overloading the drum etc the juicer should not suddenly stop unless it has been on for over 30 minutes.
As per the manual, it is not recommended to use the juicer for longer than 30 minutes consecutively without allowing it to cool down.
If the above doesn't apply to you and there are still power issues while juicing there could be an issue with the juicer.
I hope that helps.
Kind regards,
Hayley
I have an old type oscar vitalmax 900. I need a new strainer as the old one broke...can you put me in touch with a dealer who can supply me with one in the UK please...Thank in advance
Hi Mark,
Thank you for getting in touch.
Yes ofcorse we are definitely able to supply you with a replacement strainer.
Please contact support@vitality4life.co.uk
Kind regards,
Hayley
I have a Oscar D900 which I was not really using, so sold it to someone. They now complain that their is still some juice in the pulp. Can you perhaps explain that for me, as I think it is normal?
The problem with my Oster VitalMaxDA900 was the plastic strainer . After 2 years use I had to replace it at a cost of over $ 100 then a year later it broke again but I would not consider renewing it again at that high cost. I did not have any juice go into the pulp . Hope this helps.
Hi Beth, thanks for your question. If the pulp is really wet then there might be an issue with minute particle build up in the mesh holes on the strainer. This can have a big impact on the wetness of the pulp. Sometimes parts inside the juicer which are not very obvious may have little ware and tear which can effect the juice in the pulp. Other than that it is hard to tell with out actually feeling and seeing it. I hope this has helped. Please ask if you have any more questions. Maybe if you tell her to email us at support@vitality4life.com we can go through some stuff with her. Best Regards Bec @ Vitality
Some pith (containing juice) is remaining on the auger just below the input chute. What could be the cause of this Regards Russell
Hi Russell, thanks for you inquiry. Do you mean the pulp is getting stuck? Are you able to submit a picture to our support@vitality4life.com It could be your juicer may need a service or a new part. We are only too happy to help either way so we can get you back juicing in top gear, looking forward to hearing from you. The Vitality4life team.
I do not know how to send a photo. All that is happening is the when I have finished juicing there is a lot of pulp (saturated in juice) stuck on the auger. This is happening every time now, beginning a few months ago.
Ok Russel no problem but I do need to send you an email with information on a service warranty. Are you able to contact us at the above support email please? Vitality4life Team
Hello I have found out that I am not cutting the more fibrous vegetables eg celery, small enough. (apparently in the manual). After doing this the problem has improved 80%. Still get pith on the last 30mm of the auger. Sorry to have wasted your time and thanks for your responses. Regards Russell Fisk
Hi Russell, thanks for letting us know. You have definitely not wasted any of our time, that's what we are here for! So glad you sorted it out. Any further questions please do not hesitate to contact us at support@vitality4life.com Warm Regards
I was wondering if I could get the spout replaces mine has gone missing
Hi there, I can certainly assist you with getting replacement parts. Please contact us directly via email or phone so that we can assist you further. Kind regards, Vitality 4 Life
On what email?
The drum/guide and auger won't come away from the machine.The drum/guide does move ok between off and on but won't let me remove it. The auger does rotate but let me remove it. We can still juice though. Advice please. Thank you very much.
It sounds as if it is all gummed up. .normally removes very easy. Turn the lock nut to open and mayb dribble a bit of vinigar into the area. Only a small amount as it is close to the motor. Vitallufe at byron bay are extremely helpfull. I am impressed with their service. Hope this helps
Hi John, thank you for your question. Please give us a call on 1800 802 924 Mon-Fri AEST so we can help get your problem resolved promptly. If you have any future queries please don't hesitate to contact us directly. We want to ensure you are getting the most out of your juicer and aim to have you back up and running in no time. Regards, Sarah | Vitality 4 Life
After using mincer attachment, can you run the minced meat to run through the pasta maker attachment?
Sorry I do not have those attachments.
Hello Bon, great question! It is absolutely fine to use the pasta nozzle after using the mince attachment. Just be sure to feed through slowly to give the mince time to feed through the holes in the nozzle and not overload the juicer. Kind Regards, Vitality 4 Life
Where can I buy replacement parts, I purchased mine as a display product and it has a few missing parts.
Hi Jacqueline, Congratulations on your purchase ! We stock a full range of parts for the Oscar 900 on our website at the following link external link to find the Oscar 900 parts simply select the product from the drop down list , confirm the image shown once selected and a list of parts will appear. You can also contact us direct on our toll free 1800 802 924 # Monday - Friday 9am - 5pm NSW time to place an order if you prefer. We are also happy to offer any advice or usage tips to ensure you make the most of your new juicer.Thank you again for contacting us, The Vitality 4 Life Team.
Sorry Jacqueline! Can't help you with this. Regards.
Where do i get parts for oscar?
Hi Maz, Thank you for your question. As we are the distributor for the the Oscar Juicer range we would ask you to contact us on 1800 802 924, parts can also be ordered online at: external link if we can be of any further assistance please don't hesitate to contact us.
Kind Regards,
Vitality 4 Life
mincing meat
can I use my vital max living food kitchen to mince meat?
Hi Sonia, Thank you for your question. If you have the mincing attachment this would not be a problem. If we can be of any further assistance please don't hesitate to contact us on 1800 802 924 or support@vitality4life.com Kind Regards,
Vitality 4 Life
What is the latest model of VitalMax juicers is it 900 or 1000? I would like to purchase the latest model
Regards
Andrea
Hi Andrea! To my knowledge the 1000 is an upgraded version of the 900 (discontinued). For more info: external link Hope this helps! Cheers!
Never heard of the 1000.
As per I know after the 900 they made the " neo"
Hi Andrea, Thank you for your question. The latest in the Oscar horizontal juicers is the Oscar Neo Plus DA 1200. The previous model to this was the Oscar Neo DA 1000 Ultem Tough Juicer. To order any of these juicers please go to: external link If we can be of any further assistance please don't hesitate to contact us via support@vitality4life.com or on 1800 802 924.
Kind Regards,
Vitality 4 Life
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