Wendy
Wendy

Has anyone else received a survey about Strata Managers and Service being provided by BCS Strata/PICA Group. I received an email on 21st July 2025 asking for my feedback which I happily provided as they are so incompetent and inept, they charge a fortune for doing as little as possible and lecturing owners rather than offering solutions. Don’t forget all the kickbacks and commissions they take by charging us so much.

Fed up
Fed up  

No but we aren't with them anymore.

Ruth
Ruth  

Yes I got a similar survey from All Strata/ PICA and they are the same as BCS, charge a fortune for doing as little as possible and lecturing owners rather than offering solutions. Do they also charge $19.95 for an email? Over and above their annual fee?

Neil
Neil  

Yes, get them every year, the survey is just a meaningless publicity stunt to make it look like they care, which they don't, it's about making money

Hung N.
Hung N.

How do we change strata company to a better managed company?

Harry
Harry  

Do your research properly get advice from others before hand, pica group is in a shambles

Questioner
Questioner  

Stay away. Just over 4 years pretend management $30K in fees and guess what, they did absoluteky nothing. A cesspit of maggots that's what they are. They have a bot pretending to go to customer care. I bet you the emails to customer care are forwarded to the bin. And the staff they employ are not very bright and very limited.

alexander e.
alexander e.

w e have a strata manager under the Pica Group, can we mve to another Pica Group member

Caz
Caz  

Yes you can change your strata manager by calling a general meeting with all the members of the owner's corporation and having a vote to appoint ànother strata manager within the pica group

Skeeta
Skeeta  

I suggest you avoid any strata managing company with ties to the Pica Group

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