S26 Gold Comfort Questions & Answers

Hi Tezmone S. our baby was born in Oct '24 and we have been using the older S26 gold comfort you identify as creamier and off-white. It has a Blue scoop. We got concerned when the packaging was different on our 3rd Tin purchase, and so was the content: Much whiter, less creamy, larger white scoop and extremely less dense. Baby did not like it. Aware that the company had recently changed names, I went to a couple of shops and bought some 8 if not 10 of the older ones (sad to realise they only came in 900g sizes). He went through his 4 months smoothly.

I went back recently to buy some more and the packaging is, again different. It looks a little like the original Tin except for some color difference. Unfortunately, the content is the new one that our baby hated.

We thought he would get used to it but no lunch. He has been having increasing reflux over the 1 Tin of this new batch and, yesterday, almost all of what went in came out.

Despite the declaration that the formulation has not changed on the can, everything points to that it has. We see it, baby tastes it, baby's body refuses it. We realise the last of the old batch was produced in November 2023. Unfortunately can't find it in any of the retailers around (Clicks, Dischem, Checkers, Makro, PnP, Baby City, Little Me).

Sad we have to search for a new formula now. Baby liked the other and had no dietary issues.

Does S-26 gold cause black stools?

Hi Bontle. The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Sanulac Nutritionals Australia. Thank you for your enquiry. Comfort Gold is has not been available in Australia since 2014 and is not part of Sanulac Nutritionals Australia’s product range. Countries other than Australia may have different formula brands, regulatory requirements or medical practices. Please contact your local supplier, pharmacy or chemist who may be able to better assist you with your enquiry.

If your enquiry is in relation to a product available in Australia please contact us on 1800552229. Kind regards Careline Team

Hi Angelica, The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Sanulac Nutritionals Australia. Thank you for your enquiry. S26 HA is not available in Australia and is not part of Sanulac Nutritionals Australia’s product range. Countries other than Australia may have different formula brands, regulatory requirements or medical practices. Please contact your local supplier, pharmacy or chemist who may be able to better assist you with your enquiry. Warmest regards, Careline team

hi my name is kim my baby is drinking s26 comfort if he turns 1 years old what is next

Hi Kim, S26 Comfort is not available in Australia and is not part of Sanulac Nutritionals Australia’s product range. Please contact your local supplier, pharmacy or chemist who may be able to better assist you with your enquiry. Warmest regards, Careline team

Hi Zama, The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Sanulac Nutritionals Australia. Thank you for your enquiry. Comfort Gold is not available in Australia and is not part of Sanulac Nutritionals Australia’s product range. Countries other than Australia may have different formula brands, regulatory requirements or medical practices. Please contact your local supplier, pharmacy or chemist who may be able to better assist you with your enquiry.

Hi Alisha, we've sent an answer to you via your DM. Thanks

Hi Shazia T., The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Sanulac Nutritionals Australia. Thank you for your enquiry. Comfort Gold is not available in Australia and is not part of Sanulac Nutritionals Australia’s product range. Countries other than Australia may have different formula brands, regulatory requirements or medical practices. Please contact your local supplier, pharmacy or chemist who may be able to better assist you with your enquiry.

Hi Rocelo, Thank you for your question. Your baby’s stools will change regularly as they develop from a newborn through infancy. It can vary from yellowish brown to dark green or black due to the iron in the product. If you have any concerns, please speak to your healthcare professional.

Hi Tess, Thank you for your query. All drinking water including bottled still water used to prepare the product should be boiled and cooled until lukewarm, according to the instructions on the packaging label of the product.

If you require further information, please contact our Careline Team on 1800 552 229 (Mon- Fri 9am-5pm AEST) and our Careline team members would be happy to assist you.

We look forward to hearing from you.

Warmest regards, Careline team

Try s26 original

Dear Baker, We’re sorry to hear that your little one has been experiencing this. We would prefer you to contact us for a more individualised response, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEST. If you are concerned about your baby’s bowel habits, you can also speak to your healthcare professional for guidance. We hope to hear from you soon. Warmest Regards Careline Team

Dear Def, The website you have accessed is intended for Australian consumers and this section is occasionally monitored by Aspen Nutritionals Australia. Thank you for your enquiry. S-26 HA Gold and S26 Comport Gold are not available in Australia and are not part of Aspen Nutritionals Australia’s product range. Countries other than Australia may have different formula brands, regulatory requirements or medical practices. Please contact your local S-26 supplier, pharmacy or chemist that may assist you with your enquiry. Alternatively, please speak to your healthcare professional for advice regarding your individual situation.

Warmest regards,

Careline Team Aspen Nutritionals Australia Pty Ltd

Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies external link 

My bub had green stools for months on S26 gold. Had all sorts of tests done. All was clear. It continued until we started solids.

Hi Debbie, S-26 Gold Comfort is now called S-26 Gold Delicateeze. In order to assist you more effectively and provide a more individualised response to your query, could you please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEDST. Alternatively, please provide your contact details at your earliest convenience or contact your healthcare professional, if you are concerned.

Warmest regards,

Careline Team

Aspen Nutritionals Australia Pty Ltd

Aspen Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies external link .

Hi Myrrh, S-26 GOLD COMFORT is now called S-26 GOLD DELICATEEZE. Formula-fed babies can have stools which vary from yellowish brown to dark green or black due to the iron in the formula. Baby’s stools can change regularly as they develop from newborn through infancy. Please consult your healthcare professional if you are concerned, or contact our friendly Careline Team on 1800 552 229 for further information.

Warmest Regards

Careline Team

Aspen Nutritionals Australia are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies external link 

Dear Suss, The S-26 Gold Comfort has had a formulation and name change to S-26 Gold Delicateeze. It is very important that you speak with your healthcare professional regarding your baby’s situation to recommend a suitable feeding option for your baby.

Warmest regards,

Careline Team

Aspen Nutritionals Australia Pty Ltd

Aspen Nutritionals are a signatory to the MAIF Agreement (Marketing in Australia of Infant Formulas: Manufacturers and Importers Agreement) which governs the marketing of infant formula for infants up to 12 months and it mandates that we can respond to issues or questions raised, provided the response includes a statement to the effect that breastfeeding is best for babies. Important mandatory statement: Breastfeeding is best for babies external link 

Yes it is the new look for comfort . Formula is exactly the same only the look and price is different. Unfortunately it’s a bit dearer .!

baby is 2 months on s26 gold but constipated, and he cries a lot I think he doesn't get full. He cries after every feed. Pls help

Dear Sophy, We are sorry to hear that you are experiencing this. We would prefer for you to contact us for a more individualised response, please call our Careline on 1800 552 229. The Careline is available on Monday to Friday between 9am to 5pm AEST. We would also recommend that you seek guidance from your healthcare professional, if you are concerned about your baby's feeding habits. Warmest Regards Careline Team

Hiya,

I wouldn't know the answer to that as all babies are different. If you're worried I would highly recommend taking your baby to the doctor and getting them a check up.

Yeah I think it would be wise to seek professional help. You might need to find a formula that's lactose intolerant but definitely seek a Dr's advice for that first! Hope that helps

Are you using cold water?

Hi my has been on s 26 comfort since 4weeks and hes still having it now with a mix of cows milk hes now 15months .. Have u tried to make the 2nd bottle smaller? I think u should try 1 bigger bottle and maybe one or two smaller ones . I have had that moment with my son before ..when he was littler he keeps sucking because its soothing but is tummy is actually full..so then he would throw up..

We had a lot of trouble with other formulas too

Maybe try for another week see how u go ..

Hi Rim, maybe you should wait and see how he goes, the Dr told me that you shouldn't swap formulas too often you need to give it at least a week. I would ask your dr or health care if you are concerned. I personally found S26 Lactose Free the one that worked best for me, however my son is not lactose intolerant.

Maybe he has had too much?