Sash Beds Questions & Answers

Hi Fran22! Thank you for reaching out. We’re sorry to hear that your bed hasn’t fully fluffed up and is still lumpy—this isn’t the experience we want for our customers. We pride ourselves on providing high-quality products, and I apologize for any inconvenience this has caused.

Since the bed was vacuum-sealed, the filling can sometimes shift. A good way to fix this is by removing the filling from the bottom, giving it a big shake, and then letting it sit for a few days.

However, to ensure the best possible outcome, I recommend reaching out to our Customer Support team for further assistance at hello@sashbeds.com . They’ll be happy to help you resolve this issue.

Please let us know how it goes, and we’ll take it from there.

Hey Jasmin! Our car bed includes an adjustable safety strap designed to wrap securely around the car seat, ensuring the bed stays in place. While it can be secured in a similar manner in the back seat, we recommend placing it on that one seat that goes down, making installation much simpler and hassle-free.

Thank you - that makes so much more sense now.

It's our pleasure, Jasmin.

Hi Ingrid!

Our team aims to dispatch orders between 24-48 hours and between 4-7 business day delivery.

Have a great day!