SGIO Car Insurance Questions & Answers

If SGIO policies like my [Content Removed] have been transferred to NRMA why do both companies now charge me on the same day?

Hi Phillip, please call the customer support team on 132 132 and they can help you with this. ~Kaz

Hi Deborah, thanks for your enquiry! SGIO has very recently made the move to NRMA Insurance. :) You’ll enjoy the same local knowledge and understanding as ever, backed by one of Australia’s most trusted insurance brands.

If you'd like to find out more about the change, please click here: external link . If you'd like to get a quote with NRMA Insurance to find out your eligibility, please click here: external link . I hope this information helps! Thanks again for your enquiry. ~ Jean

Hi Mihir, thank you for your enquiry. Which question set is this coming from? Thanks. ~ Rick

Hi Tom, thanks for reaching out! If you'd like to visit us in our Branch you can find us at: Ground Floor, 46 Colin Street West Perth, WA, 6005. Mon–Fri: 8:30am–4:30pm & Sat–Sun: Closed If this is not suitable for you, you can call us on 133 233. I hope this helps! ~ Jean

Hi David, is this for a comprehensive policy then if so, yes. There is a cancellation fee but any unused amount after cancellation fee and payment for time used gets refunded. For any other policies, please confirm so we can answer correctly. ~Natalie

Hi Mat, unfortunately SGIO does not provide roadside assistance. ~Nada

Definitely bad enough ..do not waste ur precious money in buying ur insurance with them..if u ever need to apply for insurance claim even if u r not at fault this insurance company wont bother to do some investigation and will come to conclusion to refuse your claim so i would suggest stay away from them.. hope this company shut down with big loss as they love to take ur money and dont wanna give u service.. SGIO sucks.

Billy B Check the ratings on other insurers - RAC 2 stars, Shannons 2 stars, Allianz 2 stars, so Sgio isn't the worst, read the reviewers comments and decide for yourself. I'd suggest it would be hard to satisfy customers in this industry judging from some comments. In my experience with this company on-line communication seems to work best.

Hey Billy. Unfortunley the majority of people don't often take the time to come to review sites when they have good service but are more likely to post a negative review or social media post when something doesn't go to plan, so it may not be a true reflection of a company. The overwhelming majority of customers leave happy and satisfied but everyone so often we do get it wrong and do our best to help rectify that situation. We would always recommend doing your own research into the PDS's when comparing cover to understand what is and isn't covered and the differences between. We would be happy to help answer any questions you have around our product or services.~ Lizzy

Hi Annie, we would need you to contact us. You can do so by calling us on 133-233 or send us a message on Facebook so we can help further by heading to external link . ~Natalie

Hi John, unfortunately not. You can take out a policy and you do have 21 days cooling off period but we don't provide temp or short term cover. ~Nada

Hi Jack, thanks for your question. If your car is registered for private use and you use the car for part time Uber eats delivery, we will cover you for that under our policies. ~Kaz

Hi Zimma, thanks for your question. You can choose to have a zero excess on a comprehensive car policy. You will pay a higher premium on your policy if you choose to have a zero excess. Hope this helps! ~Kaz