Snapfish Questions & Answers
VerifiedCan someone please tell me how to get the updated version of snapfish I hate the old version I am using a laptop not a phone or tablet have done many books some times when I log in its the new version but lately its the old version WHY ???
Dear snapfuck, REFUND MY MONEY
Is anyone having trouble with the website at the moment (July 2020)? When I try to choose photos to upload from my computer, it keeps timing out, losing my choices and flicking back to the top of the album. I only have a few seconds at a time to choose photos. I am using the hotspot on my phone and Snapfish is chewing up my data. It used 12.6 gb in one day recently!! These issues have only just started happening. I’ve made 3 books in the last couple of months without any problems. Nothing has changed at my end so I don’t know what’s going on. I’d appreciate any suggestions. Thanks.
I'm wanting to put a photo on a canvas. When I select my photo it look abit blurry. Does that mean the canvas will be blurry?
Absolutely unless you pay 10 for them to check it again and even then there may not be much they can do. Do they say it's a bad file or print it and take your money!? Kmart is cheaper
Dear Snapfish. Why should anyone order from you with all of these terrible reviews?
Because they were cheap. You get what you pay for though.
Thanks Steph. Still no answer from Snapfish themselves...
Regarding the Snapfish wall calendars. Is it possible to have a photo printed on the rear cover?
Hello dear... I would like to print /create book with some stories which some of them will have pictures. It would be possible ,please ? Thank you before hand for your reply regards from Vladimir Gottwald [email removed]
I did get a photo book printed and the quality was good. But only as good as the quality of the photos you took. So take care when uploading photos. For example, dark photos will come out quite dark so you may need to edit some photos but be sure it does not distort the quality.
How do you get off their mailing list? The unsubscribe page comes with a warning that it is not secure.I have requested to be removed but still the emails come. Very frustrating!
Hi, just as you’ve asked the question, I’ve just received another email from Snapfish. I also had unsubscribed. I’ll see how I go stopping this and let you know. This is the first company I have unsubscribed from and still receive emails, crazy..
Hi I purchased a book yesterday and tried to enter the promo code and it said it finished on the 21st so I paid full price now your website is saying promo extended am I entitled to this promotion discount? Cheers CHERYL
Hi Cheryl. Yes they did extend the promo. I would definately take it further. Send an email for sure. They run lots of specials. Never pay full price. In their interest in keeping a happy good customer they hopefully will give you a credit on your account. Good luck!
Hi how long from when I do my book online to when I receive it
Where do I get a refund? I have spent $300 and for nothing. The quality is horrid. Colour is shocking, and all the definition is lost. Grainy and terrible. As a professional photographer I wouldn't give these away to clients because I wouldn't have any more clients!!
Why don't you contact Snapfish direct? We can't help you. There is online chat available if you can't get a, telephone number.
I tried the online chat, but contacting a supervisor on the telephone got me free postage on my next order and replacement prints..
I've ordered numerous photo books which were lovely, yesterday I was delivered a sub standard magazine quality piece of rubbish.. it was the 3rd in a series of books, the first two just lovely but this one absolutely hideous.. the photos muddy & pixilated.... The glossy cover replaced with a matt finish that marks as soon as you touch it, paper quality cheap & nasty.. black glue oosing onto the front & back pages ..this screams out sourcing..I work in media & have recommended Snapfish to my fellow work colleagues.. unless they can send me the quality I've paid for I think an staff email is on the cards ...
I am hours getting my photos in order only to be totally confused in trying to compile my book of which I want three copies any help would appreciated
Reid Dupuis
Go with Blurb or Photobook Australia instead.
I am in the middle of ordering my holiday cards and it is frozen on the screen where I gave my mailing address and it said "nicely done! Just one sec... and l have been waiting for a long time. I don't want to lose my data, as it took so long to get the picture to download. I also want to order 260 cards and it showed a max of 140 cards. Can you help me?
You need to disable any Adblocker you have installed such as Ublock origin or ghostly.
I want to put a scenery picture onto canvas. But every way I try it (with Snapfish) ..it cuts half my picture out. I WANT TO HAVE THE WHOLE PICTURE ON THE CANVAS. Is there a trick to it? Anyone able to help please?
Hi, Your photo is going to wrap around the frame, which is usually a nice feature, but I can see how you'd be frustrated if you want the entire picture to appear on the front of the frame. It helps when you're taking a photo that you think you'd like to put on canvas to keep this in mind so you can get more of your subject within the front of the frame.
Sorry I can't be more of a help with this. I have many canvases from snapfish and love the way the picture wraps around the edges :)
Hello,
I would recommend you to explore the layout options. You have the choice to have it color wrap or photo wrap :) just play around the project space. Good luck!
Can I print a book of my own poetry and illustrate it with my own art work / photos?
There are pages with text in the middle and you can place photos around the outside. You select the type of page and click and drag. I've made photobooks with long descriptions or a brief story around the photo above etc so a poetry book with photos will be easy to do.
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