We have Stegbar sliding windows throughout 2 storey home -on waterfront facing southeast. House is 1995 build. Have huge problem with south easterly winds with rain. A poor design feature allows wind to blow in the long water drain slots in bottom corners of widow tracks. When raining - wind blows in so hard thru those drain slots that the water sprays up from bottom channel in to the rooms -- flooding floors and carpet. We were up all night (again!) last night trying to stem water flow with towels. Is there anything Stegbar offer (flapper valves etc) to stop this. My son has 5 year old house at Raby Bay with same problem. How can we fix this??
I have new Steg bar double hung windows that need cleaning is their a way to remove the sash as the outside has security screens riveted on them
do you give a quote on the job and do you instal them
Hi Chris, thanks for reaching out. Depending on your location, we do offer a quote and installation service. Please submit an enquiry here external link and our expert team will be in touch. Warm Regards, The Stegbar Team
Do you have window winders Steg B...???
Nope, all sliding walls now’s. Had Stegbar windows with manual winders in previous house, happy with those
Rubbish won't deal with this group again.
Hi, Thanks for reaching out. Please email us your contact details, including postcode, to feedback@ventora.com.au, and we will assign your enquiry to a team member to reach out. Warm Regards, The Stegbar Team.
I have painted Stegner sash windows approx 15-20 years old. I want to fix Yale Sash Window bolts on the side upright bar to allow the window to open a few cms to allow air flow. Are the sides of these windows solid or do they have some sort of runners? I don’t think they have runners but at the top and bottom the window appears to have a. chanel. Not sure if this is metal or whether it goes the whole height of the window. Don’t want to drill before I check. Thanks. Chris
is there a special tool for removing the window locking mechanism on a stegbar window
I have Stegbar sliding windows. I can remove all windows for cleaning except the kitchen window. You can only lift it up so far and something on the bottom of the track stops it from being removed. we have tried using a screwdriver to lift it higher, that works, but it is damaging the window. Is there an easier way and what is stopping the removal? thanks
Are the retractable fly screens available for older style,cedar, 4 panel bifolds Thanks Tim
What's the stegbar's aluminium mesh? Is it like a perforated aluminium sheet or is it more like a woven mesh?
Hi all what is aluminium mesh is it a woven mesh or a perforated aluminium mesh?
I have original cedar timber Stegbar windows throughout my home which was built in 1970. Is it possible to remove (pop out) an awning window without unscrewing the mounting mechanism at the top of the window on the left and right sides? If so, how is this done?
Hi. I bought some new flyscreen clips and for the life of me I can't work out how to put the deep ones in the frame. I don't want to push too hard. Is there a trick. I've been on your website for quite a while now and can't find any thing to do with flyscreens. Apart from how often I should wash them. Cheers Steve.
I have double hung windows and the sliding chain mechanism on windows are broken. Can you suggest a repairer or do you know where you can buy the part?
I have a Stegbar shower. Sliding door type, hardly ever used, brand new condition, as it came off the rails years ago, pictures attached. The fittings for the bottom of the sliding door got mislaid a long time ago and now we need to fix it as we are selling our house and will need to replace the shower or fix it as part of the sale agreement. I attach pictures in the hope that you may have the parts I need and you can send them to me. Also I am in Perth and was wondering if you had any Agents, Fixers or tradespeople in general that may have this parts, or can fit them for me once you send them. Sorry no facility to post pictures here See attached.
Hi Our shower screen door is needing a replacement. Is it possible for someone to call in and do a measure and quote?
Good Morning, Thank you for your enquiry. We do offer measure and quote services. Please place any enquiry via our website external link and our Maroochydore sales team will be in touch to organise a convenient time to come out.
Warm Regards, The Stegbar Team
I have some very old Stegbar awning windows probably 25 years and the mechanism needs replacing . How do you remove the whole thing. Does it need a special tool as screwdriver is not compatible. The locks are jammed also
We have a Statesman entrance door with roller latch. Can this door be deadlocked?
Do you know where in Perth I can buy the timber mouldings for our 2 Stegbar sliding flyscreen doors on our Alfresco area. the doors were damaged by heavy rain / hail and I'm sanding / restaining them. I have been to local Bunnings and they do not stock this type of timber moulding; it looks similar to the Scotia profile and is 20mm with bevels on either side, 12mm flat on the top with a groove below for the flyscreen beading, however the flyscreens were fixed to the frame with staples which I had to remove, your assistance much appreciated. Regards Keith Orrell
We recently had new stegbar aluminium windows and sliding doors installed. We have not received any window keys (these are essential for our insurance cover) and the sliding flyscreens for the aluminium doors do not have any handles, making it quite difficult to open and close them. How do we go about getting these issues addressed?
Hi, I suggest you ring Stegbar's office in Melbourne (03) 9765 3400
#1 Unless too late, do not pay final payment. We had issues re locks, with quality of product and basic design shortcomings as well as damage to the existing window sills and walls but only liaised with the installer over about 3 months. When I finally contacted Stegbar directly they did respond quickly, but only to say, "Stegbar do not compromise." I withheld just about $1500 of final payment (project about $9200) and paid all but the $500 as a compromise - and I suspect the installer had to wear this. Should have been more compensation but since the argy/bargy went on for 3 months Sally and I were over it.
If you have made full payment there are likely building inspection surveyors and/or legal action you could pursue. Can't help you with that though.
If you have locks on the windows, keys are, naturally, an expectation. Did, or do, the showroom samples include handles on the flyscreens? If so then, again, you should expect to have them on your installation.
Saying, "Stegbar do not compromise.", was a slap in the face to me. Bad reviews on forums such as this are a small help
Good luck. We learn from our mistakes. Unfortunately once you've made the mistake (going with Stegbar) it can't be undone (or re-done). And I don't plan on any more window replacements.
No real help I know. Good luck (text 0401 714 480 if a conversation would help)
Thank you for your suggestions. We have now had most of the issues addressed (we found others after my last question), but only after 3 service calls. The quality of Stegbar has certainly deteriorated since we purchased our first Stegbar windows 25 years ago. I won't be using them again!
We had about 10 timber double hung windows installed in our new house south of Hobart a few years ago. Most were too stiff to either open or close without difficulty. The Stegbar crew (from "Site Service") was able to fix all but 3 are still hard to open in dry or wet conditions (even though there's adequate space either side to prevent jamming). I've been told that the springs required are no longer available (yet the same windows are still advertised on Stegbar's website). I was also told that the crew didn't have time to come back and won't be available to get to us until next year. In the meantime I've been told they will "brainstorm" for a fix. Hardly a professional approach to what should have a straight forward fix...a bad reflection on Stegbar. Is there anyone within Stegbar that can provide a solution?
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