1 photo
Stratco

Stratco Questions & Answers

Online Store, Physical Stores (See All)
4.2 from 2,292 reviews · View Statistics
Listing monitored by Stratco

42 questions from our users

Stuart T.
Stuart T.asked
Stratco

I have been advised that the Stratco cooldeck
Does not meet the bushfire attack levels (BAL) as the foam insulation is not fire proof

1 answer
Dons
Dons

sorry Stuart.. I did not purchase a cool deck from stratco., but I read before that it is safe for Val rating if you lay the recycled decking closer but I suggest you research too?

Tracey  S
Tracey Sasked
NSW, Thornton

How much are your kerosene heaters

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi Tracey, thanks for your question. Please find the Kerosene Heater below.
https://www.stratco.com.au/au/lighting--electrical/air-conditioning-fans--heaters/heaters/household-heaters/kerosene-heater-el-4370/
Thanks, Annabelle

Melsou
Melsouasked
Stratco

Is flashing necessary for a Stratco outback flat cooldek classic roof verandah - Also what is the approx cost of supplying and installing a 10 metre x 3 metre Stratco outback flat cooldek classic 75mm verandah with four 100 mm posts and 4 LED lights

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi Melsou, thank you for your question! Please contact us on 1300 165 165 or visit your local store for your enquiry and to request a quote. Thanks, Annabelle

bbnisbet07
bbnisbet07asked
Online Store

Does stratco berri sell mattocks with cutter end wooden handle

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi there, please call us on 1300 165 165 to confirm the stock availability of mattocks. Thanks, Annabelle

David
Davidasked
Online Store

All the published information for Cooldek refers to patios or verandahs. Can this product be used for the roof to a dwelling and, if so, does this product have any third party test certification? I've seen certification for bushfire compliance but I specifically need to know whether the product is fit for purpose in terms of weatherproofing and condensation over the habitable parts of a dwelling.

2 answers
RWI
RWI

You need to contact Stratco

Stratco
Stratco A.StratcoSend a private message

Hi David, thank you for your detailed question. Please contact us on 1300 165 165 or visit your local store to discuss this with a Patio Expert. Thanks, Annabelle

spyder
spyderasked
WA, Mandurah

Hi Annabelle, I would like to leave a review for the management of Stratco so they can acknowledge the delivery driver, this website doesn’t seem appropriate for feedback to the staff. Where can I send my praise to management please?
Thank you

2 answers
Stratco
Stratco A.StratcoSend a private message

Hi there, thank you for your question. You can email us at contact@stratco.com.au Regards, Annabelle

spyder
spyder

Nice one, thank you

David Dwyer
David Dwyerasked
WA, Mandurah

Good morning, are you able to supply mini orb in white cut to length, I would like to cover an area 4.0m in length X 0.525m high? can you also provide cost and delivery

Thanks

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi David, we sure can! Please call us on 1300 165 165 or visit your local store so we can arrange a quote. Thanks, Annabelle

Trevor
Trevor asked
Online Store

Do you sell roofing paint

1 answer
Stratco
AnnabelleStratcoSend a private message

Hi Trevor, yes we do! Please call us on 1300 165 165 to discuss product availability or visit your local store. Regards, Annabelle

Dev
Devasked
NSW, Huntingwood

Is cooldeck an appropriate roofing for homes. I am sick of leaky tile roof and thinking about replacing with cooldeck.
Will I still need a ceiling as I am planning to get rid of it as well. I would not mind an exposed rafter/beam look from inside.
Please advise
Dev Bisram

1 answer
Stratco
AnnabelleStratcoSend a private message

Hi Dev, thank you for your question. Please call us on directly on 1300 165 165 or visit your local store to discuss this enquiry with a Stratco Design Expert. Regards, Annabelle

southy1
southy1asked
Stratco

Hi Stratco
I was thinking about ordering a made to measure patio/pergola from you. However, I'm not sure about how close to spec you cut to size. For beams and posts how close to spec do you go - within a mm, a cm, do you leave extra on posts. Or is it to customer spec and the customer is, of course, responsible for their own measurements. Thanks

2 answers
Stratco
AnnabelleStratcoSend a private message
southy1
southy1

Thank you.

David B.
David B.asked
NSW, Thornton

do you sell wattle stain gloss paint

1 answer
Stratco
AnnabelleStratcoSend a private message

Hi David, thank you for your question. No, we do not sell Wattyl Stain Glodd Paint at Stratco sorry. Regards, Annabelle

Sally
Sallyasked
Online Store

Just wondering if the Cooldek roofing on a verandah will highly reflect the sun so that it provides problems for the upper storey of my house?

1 answer
Stratco
Stratco A.StratcoSend a private message
kathy
kathyasked
Stratco

Should my cool deck have gaps from the roof to the framework,as
i believe this shouldn't happen and the other side decking has gaps between the blinds on the beams also the other side of another decking has this also I was told it was because the steel expands,I don't believe this also no rain sensor on my louvres

2 answers
Stratco
Stratco A.StratcoSend a private message

Hi Kathy, you will need to speak to a Patio Expert regarding this enquiry. Please head into your local store or call us on 1300 165 165 to discuss this further. Regards, Annabelle

kathy
kathy

Thankyou i have contacted stratco in Deer Park its falling apart not impressed spent thousands

Mr JC
Mr JCasked
Stratco

Have a pagola facing east and is 15.1 metres whats the best and affordable roofing looking at catalogue

2 answers
Sherri S.
Sherri S.

Mr JC,
Suggest you speak to your nearest Stratco representative. They can design a 3 d image for you to provide a visual as to which options are available. The Colorbond range of roofing colours is extensive and offers cost effective pricing.

Stratco
Stratco A.StratcoSend a private message

Hi Mr JC, Sherri is correct. Please contact your local store or call us on 1300 165 165 to arrange a quote. Regards, Annabelle

Annette C.
Annette C.asked
Stratco

Is the Vuly water mister available for click and collect in Tasmania

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi Annette, unfortunately, we do not have any Stratco stores in Tasmania so a Click & Collect is not possible. Regards, Annabelle

Bev  Garofalo
Bev Garofaloasked
Stratco

is Stratco Cyclone proof to cat 5 and strong winds at the beach
Bev Garofalo

1 answer
Stratco
Stratco A.StratcoSend a private message

Hi Bev, I am unsure which cyclonic product you are referring to. Please visit your nearest store or contact us on 1300 165 165 to discuss this enquiry further. Regards, Annabelle

Natalie R.
Natalie R.asked
Stratco

We had a stratco cool deck installed at the start of the year and have noticed recently that the roof makes a loud thump sound - like the heat of the sun makes the roof crack or something?
Is this normal?

5 answers
Stratco
Stratco A.StratcoSend a private message

Hi Natalie, thank you for your question. I have sent you a message to obtain your contact information so I can arrange contact with the management team to discuss this further. Please respond at your earliest convenience. Regards, Annabelle

Natalie R.
Natalie R.

Hi there - I haven’t heard from anyone regarding this? I did receive your email and replied but that is as far as this has gone. Thanks

Stratco
AnnabelleStratcoSend a private message

Hi Natalie, that is disappointing to hear. I am currently following this up for you and have sent you a message. Regards, Annabelle

Jillian
Jillianasked
Stratco

We have had our patio for about 14years
We have always had a problem when rains
With leaking we have paid once to have it fix but it still leaks .
How can it and be fix and how much please
Really not happy with it

3 answers
Jillian
Jillian

It was me that asked the question

Stratco
Stratco A.StratcoSend a private message

Hi Jillian, I am sorry to hear you are having trouble with your patio. I have sent you a message so we can discuss this further and explore a possible resolution. Regards, Annabelle

Bill
Bill
Honest reviews
Honest reviewsasked
Stratco

Hi I recently had a cooldek patio installed. When we made our purchase in March there was a promotion for a Beefeater Bugg BBQ redemption. I had submitted my submission but did receive an noreply email that it was received in March but have not heard back from anyone since. I tried calling the customer service department last week and left my details and still haven't heard back from anyone. If someone could get back to me and let me know when I can pick up my BBQ.

2 answers
Stratco
Stratco A.StratcoSend a private message

Thank you for your enquiry, I have sent you a message to follow this up. Regards, Annabelle

Honest reviews
Honest reviews

It's been sorted I placed another call & received a call back

Preeti W.
Preeti W.asked
Stratco

Does stratco install decking and do they have payment plans?

2 answers
Stratco
Stratco A.StratcoSend a private message
Morris
Morris

Is stratco Australian made or is in made in China fencing

Page 1 of 3

Get an answer from our members and Stratco representatives

Stratco

Other Hardware Shops

See all Hardware Shops

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.