Andrea
Andrea · Cafe Barista EM5000

Hi is there a way to get just hot water from this machine so we can make an occasional cup of tea? We bought this machine for our motorhome and that would save us needing to take a kettle.

Verna H.
Verna H. · Cafe Barista EM5000WR (White Rose Gold)

Coffee frothing knob is loose.

Verna H.
Verna H. · Cafe Barista EM5000WR (White Rose Gold)

Can replacement parts be bought? Milk frothed not working properly.

Verna H.
Verna H. · Cafe Barista EM5000

Can you get replacement parts?

Cathie F.
Cathie F. · Cafe Barista EM5000

Milk is over frothing even though turned down to low. Only just started doing this. Also metal tube keeps slipping off. Any suggestions please

Marina
Marina · Cafe Barista EM5000

My Sunbeam Cafe machine is having constant issues with the milk frother. It works for the 1st cup and then fails for every following cup of coffee. It is very frustrating. Unfortunately it's past the warranty period. Any help is appreciated. :)

valance phjllips
valance phjllips · Cafe Barista EM5000

ok keep froth tank full to top of tank as did and it works well

valance phjllips
valance phjllips · Cafe Barista EM5000

can i replace the frother

Crispy27
Crispy27 · Cafe Barista EM5000

Sunbeam will froth manually but when in auto, selecting cappuccino or latte, single or double water comes out but no milk. manual frothing works but not in auto

Anna R.
Anna R. · Cafe Barista EM5000

Hi my machine doesn’t seem to be frothing properly it sounds like something is blocking it. It just blows out a little but at the end it’s just steaming. I have had the machine for about a year now never had any problems. We only make two coffees a day. We clean it properly every week.

Fern
Fern  

I have the same problem. Is there any input/solution from Sunbeam on this?

Tamar B.
Tamar B. · Cafe Barista EM5000

the machine is brand new and the milk frother doesnt work properly, it didnt even do the set up process properly. this is our second machine in 11 months .

Melly
Melly   

Have you made sure it's pushed all the way in. It can be hard at the start but if you make sure it's pushed in all the way it should work. And make sure that there's nothing stopping it

Janette J.
Janette J. · Cafe Barista EM5000WR (White Rose Gold)

Why does my coffee not come out at all, is it too full to the top?

Robert John
Robert John  

Grind might be to fine. Try coarser grind. Make sure red rubber seal is not under tank blocking water.

Judi T.
Judi T. · Cafe Barista EM5000WR (White Rose Gold)

Happy with the machine but the 2 cup filter gets stuck in the porta filter. It is such a tight fit. Have bent knives & forks trying to get it out. Any suggestions?

Tamar B.
Tamar B.  

a small flat bed screwdriver does the trick

James
James · Cafe Barista EM5000

my new barista sumbeam coffee machine came with 2 size coffee meatal filters, both filters have no holds to allow the coffee through into the cup. Why are there no holds made in the meatal filter to allow the coffee through?

Tamar B.
Tamar B.  

i use a small flatbed screw driver, its ideal

Deborah A.
Deborah A. · Cafe Barista EM5000

The milk is Luke warm terrible. Nothing WORSE than a cold coffee,should have a temperature gauge on it so you can decide how hot you want it. Shame sunbeam make the machine like this as it’s a waste of money rather pay to get a super HOT COFFEE from a cafe

marian m
marian m · Cafe Barista EM5000

Why is my milk frother not working all I get is soupy like froth have clean machine this is my 2nd machine this one is12 months old the froth just disappears taste not good?

Kellie H.
Kellie H. · Cafe Barista EM5000

Why is our machine using milk to clean? The machine is set to clean but will use a good amount of milk from the reservoir to perform the clean. We descale regularly and have pulled the milk compartment apart and cleaned, the problem is still occurring.

nasim n.
nasim n.  

I have the same problem, did you find the solution?

Kim J.
Kim J. · Cafe Barista EM5000

Hi all front buttons light up but for some reason latte won’t work I’m able to make all others this becomes a problem as I’m unable to the clean my machine after use. Any help would be appreciated. Thanks Kim

Alison C.
Alison C. · Cafe Barista EM5000

Brand new....3rd time using....power on...buttons font light up Espresso cup flashing ????

Matthew S.
Matthew S. · Cafe Barista EM5000

Performed a deep clean on Milk frother and still can only get water dribbling out from the steam nozzle. No milk at all. Machine is only about 6 months old

Get an answer from our members and Sunbeam representatives

Select a listing for your question
Sunbeam Cafe Barista EM5000

ProductReview.com.au has affiliate partnerships. These do not influence our content moderation policies in any way, though ProductReview.com.au may earn commissions for products/services purchased via affiliate links.