Do you have or can you order replacement parts for the 6" (150mm)Abbot & Ashbury Bench Grinders? I know that you sell them in store!. The ON/OFF Switch, and what would be the Prices$? ASAP please!
Hi Neville, Thank you for contacting Total Tools. Unfortunately, the replacement parts for the 6" (150mm)Abbot & Ashbury Bench Grinders is not available on our website at this time. I would suggest contacting your closest store as they have access to 60,000+ different tools and parts and may be able to directly order from the supplier for you.
You can find your closest store by clicking the following link. My sincere apologises for any inconvenience caused.
external link
Please let me know if there is anything else I can do to help.
Hi! can you please tell me if you have the on/off switch for the abbot&ashby 6" bench grinder and other parts are available? what is the price on the switch$?
Dont bring it here they will pull apart overquote you and send it back in pieces.
thanks Johnny! But I still need to get a replacement ON/OFF Switch for the 6" Abbott& Ashbury Bench Grinder I'm hoping that there maybe a suitable replacement type (Aftermarket) instead?
Hi there, can you please advise whether you have a guide rail for a Bosch Advanced Cut 50 jigsaw in stock? Thanks
Hi Colin, Thanks for contacting Total Tools. It shows that the Bosch Advanced Cut 50 jigsaw is not available on our end. I would recommend to communicate directly with the store to order it from the supplier. Here's their contact information. Thanks for your patience.
Phone: 0261408444 Email: sales.fyshwick@totaltools.com.au
do you stock miillwaukee batterys
Hi Kym! Yes, we do stock batteries. You may reach out directly to the store for stock enquiry or you may visit our website external link . Thank you!
Can you please find my receipt so I can check the date against the warranty time as I think its only been a year?
Hello Anthony, We would like to know the online order number of your purchase so we could find your receipt for your purchase. Thank you.
Unfortunately I've deleted the related email , will try looking for paper copy but it hasnt quite been 1 yr and waa wondering if you could local it using my email address [Email Removed]? Thanks
Hello Anthony, kindly send us an email on onlinesupport@totaltools.com.au so we could look into it for you. Thanks.
My milwalkee impact driver stopped working today.. I cant seem to find my receipt for my online purchase and was wondering how warranty works and how much warranty do yiu give with your tools? Thanks
Hello Anthony, We would like to know the online order number of your purchase so we could find your receipt for your purchase. Thank you.
Price match online is a bit of a joke. The store will do a price match. Online i am having nothing but issues as i want to click and collect it using the paypal option. Spoken with 3 different people who could not just issue a price match so far.
where and how quickly may I buy a 2.5 horse power compressor?
Hello James, Thank you for your enquiry. This 2.5 horse power compressor is available on our website (https://www.totaltools.com.au/) at this time via this link https://www.totaltools.com.au/catalogsearch/result/?q=2.5%20compressor. You can also contact your closest store if you would like to make an in store purchase as they have access to 60,000+ different tools and parts and may be able to directly order from the supplier for you. You can find your closest store by clicking the external link . If you wish to order online via the website, during the order process you will be prompted to select whether you wish to collect your Order from a Total Tools Store or whether you wish the goods to be delivered and accept the delivery charges accordingly. On acceptance of your Order by Total Tools Online, Total Tools will aim to despatch to your specified delivery address generally within 1-2 days. You will be required to be available in person to accept delivery of your Order. Total Tools will use its best endeavors to deliver your Order within any stated timeframes for despatch, however Total Tools does not warrant that these timeframes will always be met, as many factors may affect these timeframes.
Do you stock ryobi misting fans
How would I know??
Do you have the Sidcrome 139 piece in stock at your Geelong store
Hello Les, thanks for taking the time to provide your feedback. I called Total Tools Geelong and they said they do not have the SIDCHROME 139 PIECE METRIC/AF TOP CHEST KIT SCMT10157 SKU..120521 in stock as it is a special order item and needs to be ordered in from the supplier. What they have right now in stock is the TTI 178 PIECE 26INCH 8 DRAWER TOOL CHEST KIT TTK26081 SKU..148091. Please let me know if there is anything else I can do to help.
would like to speak to somebody from total tools online ,regarding a purchase and requiring a further purchase ie gift vouchers
Hi Ric, we can definitely assist you you with your concern. You can send us an email at onlinesupport@totaltools.com.au, or via the website (https://help.totaltools.com.au/hc/en-au/requests/new?ticket_form_id=360000074975) or by phone at 1800 868 258.
are you able to quote a list of tools hand and power?
Hi Mark, Thanks for contacting Total Tools. For us to assist you further with your concern, please email us at onlinesupport@totaltools.com.au. You can also communicate directly with your local Total Tools store using the information below. Thanks for understanding. Have a great day!
Total Tools North Lakes Tenancy 1, Lot 100 Torres Crescent North Lakes, 4509, Queensland Australia Phone: 0731868868 Email: northlakes@totaltools.com.au
Mini air compressor
Hi do you sell air Operated nibblers
Air Compressors
I ordered a pressure washer online on the 19th of November to be delivered to our house because Total Tools Gosford doesn’t have it in stock. The website says that once I put my postcode in the delivery details, It will locate the nearest store that has stock, and they will fullfil my order to ensure the best delivery rate. After I put my postcode, it says that Total Tools Auburn has it in stock. The next day, I tried to track my order on Total Tools Website and I was redirected on the shippit website. On the shippit website, it was stated that my delivery will be coming from Total Tools Gosford and is on BACK ORDER. I don’t know why this happened, even if the website says that my ordered will be fullfiled by the closest store which has a stock. Now I need to wait God knows how long to get my pressure washer delivered.
Order number 348928
Hi Emerson, thanks for sending your enquiry. Essentially, when an order is placed online, it will be automatically assigned to your local store and if they do not have the item ordered in stock, then they will order from the supplier or they will request for the order to be transferred to a store that can immediately supply. I will be coordinating with TT Gosford regarding your order and will be contacting you directly. Thanks.
Thank you for your immediate response. This should be clearly stated under the FAQs section to avoid confusion on future online purchases. Hopefully TT Gosford can get their stock soon.
Hi Emerson, appreciate your feedback on this. Just an update - your order has been transferred over to a store that is showing in stock of the pressure washer. Please do email us at onlinesupport@totaltools.com.au if you do not receive a shipment email notification within 2 business days. Thanks for your patience. Have a great day!
Thank you for the superb online customer support.
Hi, I ordered a pressure washer recently. Order number is 000301009. I received a text and email saying it was delivered on on Friday 2/10 at 3.06pm. We were home all day and no couriers came that day and there is no card in the letter box. The TNT tracking number is SHQ000593882. I did receive a missed call at around that time from mobile number 0409328774. I called this number back and left a voicemail number but have had no response. Have also emailed Shippit and tried contacting TNT but no response from hem either. Can someone please investigate and advise when the item will actually be delivered. Thank you,
Hi, have spoken to TNT and I now have the pressure washer, it was delivered to the wrong address. Thanks,
Now I'm worried after reading these reviews, I made an order for a DeWalt chainsaw my local Bunnings has it in stock but at the time off purchase I was away and I thought I would try the zip payment, it was the same as previous comments that it wouldn't allow a local click and collect so I had to choose delivery, I'm now getting charged from zippay for there account fees and have not heard one word from total tools where or what's happening with my order,, I simple email on the status of the order after the payment would be nice ????, All I have is an order number #2000043740
Hi Dale, thanks for your enquiry and we are terribly sorry for the delay. Please note: given current conditions regarding Coronavirus (COVID-19) we have had to institute a work from home policy. In addition, there has been an unprecedented increase in the volume of online sales & enquiries. We appreciate your patience whilst we endeavour to respond as soon as possible. Enquiries are actively been worked through in the order of their lodgement.
I'll look into the status of your order 2000043740 and email you directly.
Hi, i was wondering if it was normal to wait more than three days to get a tracking number or any kind of email response to prove that the order has been sent out? I placed the order on Tuesday and still have no reply. I don't expect the order to come instantly with the corona problem but i would like some kind of update. The order no is :000172552 if that helps.
Hi Merry, thanks for your enquiry and we are terribly sorry for the delay. Please note: given current conditions regarding Coronavirus (COVID-19) we have had to institute a work from home policy. In addition, there has been an unprecedented increase in the volume of online sales & enquiries. We appreciate your patience whilst we endeavour to respond as soon as possible. Enquiries are actively been worked through in the order of their lodgement.
I will look into your order 000172552 and email you directly. Thank you.
Thanks
I ordered online on the 31st of May. I received my Total Tools order #000165534 confirmation on the 1st of June. I haven’t received anything else. I have tired to call and have sent emails with no response. I don’t know what to do next. Any help would be great.
Hi Cass! Thanks for your enquiry. Let me get a customer service agent work on this and email you directly. Thanks.
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