Part of Uniden SSE35 2.7 
2Uniden Visual and Hearing Impaired SSE35

Uniden Visual and Hearing Impaired SSE35 Questions & Answers

 VerifiedMPNs: SSE35 and UNI-SSE35
Colleen S
Colleen S · Visual and Hearing Impaired SSE35

Hi I had the problem of the red flashing light on the handsets and went to answering setup, selected message alert and then selected off. The red light has disappeared. Hope that helps everyone with the same problem. Cheers Colleen S

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

Dale D.
Dale D. · Visual and Hearing Impaired SSE35

How can I get the boost sound increase to stay on so it doesn’t have to be pressed every time

Uniden
Uniden   DM   

Hi Dale,

The boost button should be always manually pressed once engaged in a call. There's no option for it to stay on all the time.

Appreciate your understanding.

VALERIE
VALERIE · Visual and Hearing Impaired SSE35

have handset #3 Do not disturb CTD5, HOW TO REMOVE dO nOT dISTURB

Uniden
Uniden   DM   

Please press the DND on the main base while the phone is not in use. Press it for 5 secs.

When using the handset press and hold the "#" for 5 secs.

Bruce
Bruce · Visual and Hearing Impaired SSE35

My mother inlaws phone calls out but she can't hear ring tone after dialing number. Pls help?

Bruce
Bruce · Visual and Hearing Impaired SSE35

My mother inlaws phone calls out but she can't hear ring tone after dialing number. Pls help?

Uniden
Uniden   DM   

Hi,

Please contact our Customer Service for further assistance.

Uniden Customer Service Phone number: 1300 366 895 E-mail: custservice@uniden.com.au Business hours: Monday - Friday 9:00 AM - 5:00 PM

Thank you!

neil m.
neil m. · Visual and Hearing Impaired SSE35

While on a call, it cuts out if a 2nd caller tries to call

Uniden
Uniden   DM   

Hi,

Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.

Thank you

neil m.
neil m.  

Whilst on a call, if a 2nd caller tries to call it cuts out my first caller

magoo
magoo  

Whilst on a call, 2nd incoming call cuts out current caller

Sean
Sean · Visual and Hearing Impaired SSE35

Hi can I add hand sets to yhe sse35 phone base or do I need the sse35+1 thank you

Uniden
Uniden   DM   

Hi,

Please send through an email to our customer service team on custservice@uniden.com.au who will be able to assist you further.

Thank you

Alzira P.
Alzira P. · Visual and Hearing Impaired SSE35

I own an XDECT SSE35 series and I can't turn off the visual ringer on the handset!!!!! I have tried sliding the base switch from high to off several times as indicated on page 18 of the owner's manual but with no luck.....

Uniden
Uniden   DM   

Hi Alzira, Please follow the instructions below to remove the flashing lights. Press Menu Scroll down to Advanced Setup Press Menu Scroll down to VMWI Reset Press Menu Scroll up to YES Press Menu After the resetting, if the red light still flashes, it means you have a message bank on the line. The only default greeting we provide with the phone is the automated male American voice.Anything different that is heard, when calling in, will be the Message Bank service on the line. Please contact your service provider, (Telstra, Optus etc) and inform them to deactivate the message bank they have put on for you.

Once this is done, all messages will come directly to the Uniden answering machine and the flashing will stop and also the dial tone will revert back to normal. Should you have any further inquiries, please do not hesitate to contact us.

Rod H.
Rod H.  

I have this problem ,it is only the handsets not the base. I have done the above several times and a hour or so later the flashing start again. My telstra message bank is not activated. The problem has started since going on nbn .

Alzira P.
Alzira P. · Visual and Hearing Impaired SSE35

I own an XDECT SSE35 series and I can't turn off the visual ringer on the handset!!!!! I have tried sliding the base switch from high to off several times as indicated on page 18 of the owner's manual but with no luck.....

Uniden
Uniden   DM   

Hi Alzira, Please follow the instructions below to remove the flashing lights. Press Menu Scroll down to Advanced Setup Press Menu Scroll down to VMWI Reset Press Menu Scroll up to YES Press Menu After the resetting, if the red light still flashes, it means you have a message bank on the line. The only default greeting we provide with the phone is the automated male American voice.Anything different that is heard, when calling in, will be the Message Bank service on the line. Please contact your service provider, (Telstra, Optus etc) and inform them to deactivate the message bank they have put on for you.

Once this is done, all messages will come directly to the Uniden answering machine and the flashing will stop and also the dial tone will revert back to normal. Should you have any further inquiries, please do not hesitate to contact us.

Doreen L.
Doreen L. · Visual and Hearing Impaired SSE35

Can this phone be used when connected to NBN?

Uniden
Uniden   DM   

Hi Doreen,

Your model has been tested to work on the same PSTN lines as the NBN.

It should be able to make and receive calls fine.

Doreen L.
Doreen L.  

Thanks for the quick response

Uniden
Uniden   DM   

No worries at all.

Should you have any further inquiries please don't hesitate to contact Uniden Support at custservice@uniden.com.au

Have a great day!

Don C.
Don C. · Visual and Hearing Impaired SSE35

how do ustop red light flashing on sse35

Carol D
Carol D · Visual and Hearing Impaired SSE35

My screen is white menu will not display nothing, how to fix please?

Judy02
Judy02 · Visual and Hearing Impaired SSE35

How do i get the incoming caller name to show on handsets - name in address book?

alf
alf · Visual and Hearing Impaired SSE35

hi, my message bank works but the message counter is not working. There are messages left but counter says 0 messages. Can you please help me fix the prolem?

Jan
Jan · Visual and Hearing Impaired SSE35

How do I reset my phone to take messages?

Victory
Victory · Visual and Hearing Impaired SSE35

Uniden XDect SSE35 cuts off call after 10 minutes. How do I stop this?

thanks

Rod
Rod · Visual and Hearing Impaired SSE35

We have a Uniden XDECT SSE35 2 handset unit and although we have no incoming calls the Visual Ringer red light keeps flashing. There is an "envelope" icon on th e handet also, but no missed incoming calls, and we want to stop the red light flashing. Any ideas?

Jeja
Jeja  

That i plies that the machine thinks there is a message. Have you tried playing messages just in case? If so and no luck reset the machine by unplugging for 30sec. Potentially if even that does not work maybe somehow you have a message with the landline service provider - ie call got redirected to their messaging service instead of going to your machine so need to clear it

Lola
Lola · Visual and Hearing Impaired SSE35

Hi there, how do I extend the ring time?? Before answering machine cuts in.

Thanks Lola

cav
cav  

You can change ring time in the handset menu>answering setup>ring time

Arlene T
Arlene T · Visual and Hearing Impaired SSE35

I have had my phone plugged in for 24 hrs & it still says check power base & out of range why is this

Angela
Angela · Visual and Hearing Impaired SSE35

Visual ringer light keeps flashing - why?

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