Vitamix Total Nutrition Center Questions & Answers

I don't know off the top of my head, but I am fairly confident if you use a search engine like Google or my preference in DuckDuckGo, it may help to answer your question.

Hi Eva, If you could advise the 18 digit serial number I will be able to confirm the manufacture date of your machine. Should you want to have a chat please reach out to our team on PH: 1800709714 or Email: support@fackelmann.com and we will be able to assist. Thanks Fackelmann Customer Service Team.

This happened to my daughters jug too! Only 3 years old!

Hi Eli, Should you have any concerns regarding your daughters Vitamix please reach out to our team on PH: 1800709714 or email: hwenquiries@fackelmann.com.au Thank you Fackelmann Customer Service Team

I have since contacted your wonderful team and they have been very helpful. Thank you!

Glad we could help. Any worries please don't hesitate to reach out. Here is my favourite smoothie for you to try. external link  Happy Blending! Fackelmann Customer Service Team

Hi Patti

The warranty is 7 years for Total Nutrition Centre and the new Ascent models offer a 10 year warranty.

thanks Vitamix

HI Anne

The Vitamix blender uses the whole ingredient, including the fiber, rather than throwing away the pulp it is finely blended for more nutrients.

For more information please visit external link 

thanks

HI Deb, would you mind contacting us directly at service@vitamix.com.au so that a customer service representative can assist you more closely. thanks Vitamix

Hi, Thank you for your question. The Vitamix Total Nutrition Center can mince cubed chicken. Feel free to call our customer service on 1800 766437 for tips and tricks on mincing chicken. In regards to the warranty, if the Vitamix you have purchased is brand new in the box and you have the receipt to clarify date and place of purchase, the entitled warranty for your Vitamix Total Nutrition Center will be valid. If you would like to clarify, call customer service on 1800 766437 with the serial number.

Hi Marie, thanks for getting in touch with a great question! You can find smaller containers (1.4L & 0.9L) compatible with the Total Nutrition Centre here on our website: external link . For purchase information, please give our customer service team a call on 1800 766 437. Happy blending! :)

It's not preferred- when I would make smoothies in my 64oz container I would have to add a bit extra liquid to get everything moving in tbe blades and tamper more. If I had extra smoothie I would just freeze and use cubes in future smoothies. I like having the smaller container.

Thanks Pebbles

It can but, it will scratch your container and possibly stain your container. Coffee grinders are a less expensive alternative PLUS fresh ground coffee is awesome! *You would have to grind a lot to get the blades to work which defeats the purpose of fresh roasted beans. I have a seperate coffee grinder that was under $10 I use for spices too.. I hope this helps! Enjoy your VITAMIX!

While I've never done it there are a few recipes for biscuits that can be made in the Vitamix. While I do most of my cooking/prep in my vitamix blender I still favor my cuisinart food processor for pizza dough, biscuits, pie crusts and the like. *I might have to try it and see- how it turns out..

Hi K Brown, thanks for your question.

We understand that you reached out to Vitamix also via our Facebook page where we answered this question for you.

We hope you have been enjoying blending in your Vitamix! VM.

Hi Sue! Thank you for your question! However, I must honestly say I have never actually made bliss balls with dates in this blender, however, I have made bliss balls with dried goji berries and almonds etc. and the blender has ground them beautifully even thought the goji berries are very firm, if not a bit sticky! The dates are a bit softer so they could possibly blend even better then goji berries. What I have found, however, in making the goji berry bliss balls, is that the very sticky and dense mixture can get stuck under the blade and can be very difficult to clean out as the spatula doesn't reach it. I would imagine this would be the same with a date mixture. you can disassemble the jug but it is time consuming and I have never done it. Adding boiling water and blending it with detergent works but it takes a few tries to come clean. Just some food for thought and sorry I cannot answer your question 100%!

Hi Sue, Thanks for reaching out to us. Yes, the Vitamix can blend dates without being soaked in water first! If you add the dates in last, the blades are able to blend the lighter ingredients first and then suck down the dates to blend them quickly and thoroughly. If you need any recommendations as to what model would best suit you, please let us know.

Thanks,

Vitamix

Hello Mari... I am no expert on this subject and can only answer speaking from previous experience.... but I would recommend the Vitamix. Pro Series 500 because it is exceedingly powerful and comes with a couple of different sized jugs. I don't ship as I am only a customer to Vitamix, however, the Vitamix site may answer your question! Hopefully this helps you some!!

Hi Mari, Thanks for getting in touch with us and we're very excited to hear that you are starting a smoothie shop and thinking of using Vitamix as your choice of blender. We have a commercial range which was created for such use and more information about this range can be found on our Commercial page - external link . Unfortunately, Vitamix Australia and New Zealand do not ship overseas. If you have any further questions please feel free to get in touch with our customer service team on 1800 766 437 or service@vitamix.com.au.

Happy blending!

VM

Hi Judy, I am sorry but I don't know. You would have to call Vitamix direct. Would you mind posting the answer though as I would be interested in purchasing such a jug if it exists. I have a smaller blender but it does not blend as well as the Vitamix. Thanks, Jenny

Hi Jenny. Thanks for your response. I will contact Vitamix direct and let you know their response. I LOVE my vitamix. I use it every day sometimes twice a day. It cost as much as a small car but it's well worth it! Judy

Hi Judy, Thank you so much for your question. The Low Profile 2L Container is for G-Series blenders, which includes the Professional Series 750 and Professional Series 300. I would recommend the Vitamix 0.9L or 1.4L Containers, which are great for small-medium batches. Have a look here for more information: external link 

Let me know how you go.

Thanks,

VM

Hi Jude, Great question! Our latest product is actually the Vitamix S30, which was launched in Australia in August 2015. This machine is a much smaller, personal blender with a 1.2L jug. However it is still high performance and powerful like the rest of the range. It has a RRP between $845-$895, depending on the colour choice.

The Total Nutrition Centre has a RRP of $995, and is part of our C-Series range. This machine creates much larger servings with a 2.0L tall jug. All of our products come with a 7 year full warranty.

All this information and more can be found on our website here: external link 

Hope this helps!

Thanks,

VM

We received a replacement wet jug about 3 months ago. Used at least 4 times a week. We have had no problems with it. Our first jug was replaced due to the bearings becoming stiff. Our first jug was used for about 16 months, no black specks. I know one other person with the same system, they have had no issues. As a by note our neighbour has the optimax, very pleased with it.

I have never notice the flecks in mine, although even if I had, I wouldn't be concerned as it is just an inert plastic, and is no different to eating or drinking anything else accidentally ingested in the water or food I eat, I'd be more concerned with pesticides , herbicides, heavy metals etc. vitamin have rolled out a new version that doesn't fleck, so you should be safe , especially if you buy direct

Have never heard of this issue until now. Our family owns 2 vitamix machines and we use them everyday we are home. We have had them for approx 3 years now and have never experienced this issue.

Hi Rennie, Thank you for your question, I hope this is helpful for everyone. The black flecks identified come from a seal in the bottom of the Vitamix containers. The material used to make the seal complies with the Food and Drug Administration (FDA) requirements for food contact. Based on regulatory approval and third-party testing, our seal material is safe and presents no health risk from repeat exposure.

While we’re confident in the quality, safety and durability of our products, we take seriously customer preferences. Therefore, since August 11, 2015, all full-size household containers coming off our production line contain a new seal that addresses the issue. The new seal is also on the “S” Series models as well.

Please let us know if there is any way we can assist you further.

Happy Blending!

VM

I'm not very technical but it has a 2 horsepower motor and the container is not glass but I prefer that because it's lighter to move. Today made lentil flour in 30 seconds awesome!!!

Basically the stuff only heats up via friction - which seems like a really inefficient way to heat something up. The vitamix is noisy when it's on high-speed mode so I couldn't imagine waiting around for 6-7 minutes of that just to heat up some soup. Instead I would blitz the ingredients, heat it in the microwave for a minute, and blitz it again.

I agree with Steve. Using a microwave, or the stove, would be a much better way to go.

The purpose of friction cooking is to heat the vegetables without cooking and damaging the phytonutrients and enzymes. The latter are, I understand, destroyed by the microwave. Cook in a pot by all means, but you won't get a raw soup that way.

The vitamix heats using friction. So, it can heat soups but, not cook the ingredients. I will usually roast my vegetables then blend with my spices to serve hot soup. However, if you are making a lemon curd or cheese sauce the vitamix is "ready to serve".