66 questions from our users
when will the Elizabeth George book I have ordered and paid for arrive please?
In my experience with World of Books most of my purchases have arrived around the time that was specified. Occasionally an item might arrive the day after the specified time. If I have been concerned I have contacted World of Books and they have always answered my concerns promptly. Usually it has been suggested to wait a couple of more days after the specified date as often the postal service is the reason for the delay. World of Books have always asked me to let them know if the item fails to arrive as it can then be addressed.
Hi Ros, count on ten days if you live interstate in a rural location. Australia Post will keep you updated on line through their tracking system. My last order arrived in my post office box here in rural SA right on the tenth day.
I ordered the music shop but it hasn’t arrived at our PO Box yet? You ask me for a review but a bit premature.
I didn’t get my book yet but have been asked to review your service. Is it on its way? Btw this isn’t a complaint you guys do a great job and these are difficult times xxx
I had no problem as my books were sent promptly. Try checking with the Post Office.Times are becoming difficult.
Hi Team, was asked to supply a review of this book purchase.
Haven't received it yet, when I do I will review.
I appreciate the current problems but do hope this book does arrive and SOON!
Order # WAU-2003-10333518 - Complete
Order date: 10 March 2020 6:46 PM AEDT
[personal details removed]
Full NameFRANS VANDENBURG
[personal details removed]
Plunder of the Sun By David Dodge
Shipping & Handling (Free Shipping)
I ordered my book more than 3 weeks ago and still have not received it.
I have always received my books quickly, but it may depend on what part of the world they are sourcing your order. I did receive one book about a month after my order buy the others came quickly. Give them time but if you are concerned try emailing them as I have found them good at answering problems, regards, Ruth
Hi, This is the second time I have made contact with you.
We still haven't received our purchase. The order was made on the 9th of Feb.
Order #WAU 202-10318826
We are extremely disappointed with this situation.
Please contact me on 0419836203
I ordered the clinical medicine MRCP Paces book by Gautam Mehta nearly 3 weeks back. I got one book already by last week and not this book.
Please do needful.
Could you please advise as to when we will receive my books ?
Order was placed three weeks ago
I would imagine the order should arrive fairly soon. However if you are concerned I would contact World of Books as in a similar situation I did this. I received and answer with the suggestion of waiting a few days and if the order didn't come then contact World of Books. I found my order came either the next day or the day after.
Hope this helps
I find it quite useless asking you a question as we are not even answered.!!! Before Christmas we ordered a book Who's who in the Bible by readers Digest. It has never arrived. My bank statement shows that the amount of $23.09 was debited to my account on the 12th of December 1019.
Twice I have sent an email to WOB using their own website and twice they have NOT replied to those queries.
I would rate that as a FAIL.
Why does WOB have an 'email us' function on their website if they don't bother to answer the emails?
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