Best Pet Boarding & Sitting Services in New South Wales Sydney, Newcastle and Wollongong

Based on 4,125 reviews
Brand
Rating

Mad Paws

Mad Paws 🏆 2026

4.6 
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SonyaSA3 posts
 

Madpaws makes finding the right sitter so easy. No hassle payment on completion of the sit. Anita and Eric sent photos and couple times a day which stopped me from worrying about my fur babies. Highly recommend

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SusQLD3 posts
 

I have been trying to set up a sitter platform in my area. It it's a very difficult site to use and it has taken me ages to complete. Down to last 2… Read more

boxes. Bank details which it won't accept and verification. There are no sitters on this site in my area but they won't help me on the phone! They just keep sending me instructions that I can't follow which is why I contacted them. The answer was they don't offer phone support.

Pawshake
Pawshake    

Hi Susan, We are disappointed to read your review,… Read more (+2 replies)

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Kwok L.VIC
 

I should have read this site before signing up for a membership. Similar to another review, I paid for membership in order to put an ad up. After a… Read more

week, no applications. I also contacted nearly 30 sitters, either no reply or were not available. Tried another site that allows free ads, and had 4 applications in just a few days. Aussie House Sitters is a waste of money.

ilonaVIC3 posts
 

My dogs have been attending Bayside Pet Centre for a few years now. They always come home pretty happy and they don't give any indication of being… Read more

stressed out when we leave them there. They are placed together at night and duing the day they are placed into an enclosure with similarly small dogs. The staff are very responsive to email and send photos if the dogs are there for more than a week. Highly recommend.

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Jo-Anne MNSW2 posts
 

Operators of this business show very little regard for their human clients. My husband underwent a surgery which went wrong and is now unable to walk… Read more

and be independent. We had to cancel our proposed holiday and our kennel booking. We explained the situation we were in all to no avail. The owner deducted the money anyway from my husbands credit card which they had on file from over 2 years previously (in excess of $700) without our initial knowledge. They refused a refund for us and then also deducted a $143 cancellation fee from the credit they said they would issue. Very rude I believe. Be very careful when booking with these people.

Berrima Boarding Kennels & Cattery
Berrima Boarding Kennels & Cattery    

Hi Jo and Paul, I find your… Read more (+1 reply)

Gaye
 

Benny Bunny enjoyed his recent stay! – Thanks to the team at Sydney Petlands for looking after Benny recently. Leaving a bunny for boarding is stressful, however the team were great, he was well cared for and enjoyed his stay.

Gertrude V.
 

Cash Only No ABN – Heads-up to any potential buyers at upcoming auction. Owner is operating a cash only business probably because her ABN was cancelled on 30 June 2019. Due diligence required before bidding.

Hanrob

Hanrob

2.5 
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Sheryll10 posts
 

We have boarded our 2 Shih Tzus here many times they always go over and above. Our 2 furbabies always come home so happy.

payal d.NSW
 

I highly recommend this place for your furry ..love it..thank you team . My Goldie was so happy during calabash stayed.

Jose P.QLD
 

I have used this dog minder service many times for both day and night stays and I have had nothing but had great experiences and received a friendly service. Would highly recommend this dog sitter.

SPPQLD7 posts
 

Take your dog cushions in with you – I recommend you take your dog’s cushions in with you for your dog to lay on so it doesn’t end up with grazed elbows like the photos. But thank you for taking care of mine for 7 days.

DebraTasmania
  Verified

They keep posts up even after they know the person has already found a sitter. They don't respond to emails . They take your $60 and run. I'm fighting through bank to try get it back . I hope these people burn in hell

Ray GoldbergNSW15 posts
 

If I could give 10 stars I would. I had a huge problem with the transport company transporting my cat- internationalpets.com.au who will receive 0… Read more

stars from me . Nichola was absolutely fantastic about the delay in transporting my cat due to a Qantas cancellation and lack of service from Internationalpets. She not only offered to look after my girlie, she offered to drop her to Armidale Airport not for a charge but to alleviate the hassle Ive gone through and my cat will have to go through. HUGE Kudos. I can only say good things about these caring people where animals definitely come first.

I review itNSW59 posts
  Verified

Recommended to us by a vet.... We took our pup to Demi at Pillar of Paws for puppy school and couldn't be happier with the experience. Demi is a… Read more

fantastic trainer who is patient, knowledgeable, and genuinely passionate about helping. From the first call, it was clear Demi knows her stuff. She made the classes engaging and informative. She would always answer our questions and give us practical tips we could use at home. I Highly recommend Pillar of Paws to anyone in the Northern Beaches looking for puppy school or dog training. Thanks Demi!

AngelaNSW5 posts
  Verified

If you’re looking for a place where customer service comes second to policy, you’ll probably love Pet Resorts. If you’re looking for fairness and… Read more

basic flexibility… good luck. I paid a $275 deposit for my Kelpie's New Year stay at Pet Resorts Dural. When plans changed, I asked for a simple, reasonable solution: convert the deposit to doggy day care credit. Nope. No effort to work with me, no goodwill, no “let’s help you out” — just a strong vibe of thanks for the money, see you never. It left me feeling like it’s less about pets and people, and more about the cash register. And just in case you think that was a one-off, Pet Resort Terrigal took months to return a substantial overcharged payment. Months. Because apparently “quickly fixing a billing mistake” is an optional extra. Between the rigid deposit handling at Dural and the painfully slow refund process at Terrigal, I’ve learned my lesson: dont expect flexibility when money is involved. I won’t be back. Sad because I was a regular customer. Take a minute to read all the negative reviews.

CjayNSW12 posts
 

Excellent dog trainer – The expertise of Lauchlan has improved the quality of life for my 50 kilo dog Sasha. Her dog aggression ceased that we now have an addition to our… Read more

home a deaf French bulldog. It was not a quick process however it was one well worth the time. I highly recommend Lauchlan he has achieved what I thought impossible

JCC10 posts
 

Over the years we've used Avonlea for short term boarding for our dogs. The kennels have been great and their rates fine. But now they've changed… Read more

hands. No longer an honest family run concern, now it's a big business complex. Efficient? Perhaps. Cost? Expensive? Yes. Three times what we had paid before. There's no way you can justify $106 for an over night stay. (dropped off mid morning and picked up before 8.30am next morning). Look elsewhere.

RoscopeWA6 posts
  Verified

My poor pooch – I left my dog for an 8 day stay. I was sickened when I collected her and she was emaciated (3.1kg loss), dehydrated, goop in her eyes and some kind… Read more

of infection on her armpits and stomach. She was disoriented and could barely stand. The owner was indifferent to her condition saying "Well I fed her"! After an enormous vet bill I am left angry and sad that my girl had to endure a week at this place............. B E W A R E !!!!!!!

Steer clearNSW2 posts
  Verified

Negligent and dishonest – Despite very clear instructions being given to her, Poppy Deedman, of Poppys Pampered Pets, left my pets to swelter inside a hot house in the heat of… Read more

summer with windows and door shut, without bothering to turn on air conditioning - weather was close to 37 degrees. Pets included an elderly dog, and a dog that recently had surgery. Admitted she was responsible for her negligence and that my pets had just 'slipped her mind' despite me paying in advance for her service. I was left out of pocket for not only her horrendous services, but also emergency pet sitting and additional costs to fly home early yet she refused to refund my money leaving me to have to take her to Fair Trading. Then she blocked me from her Facebook page to prevent me from warning other people about her business.