Bellamy's Organic Formula Questions & Answers

You need to ask your health provider

Hello, Thank you for reaching out to Bellamy's Organic. We recommend you continue feeding your baby Bellamy’s Organic Infant Formula Step 1 until your baby turns 6 months of age. If you have remaining Step 1 formula, when you baby is over the age of 6 months, this can be continued until it is finished and so it is not wasted. If you have any further questions, please feel free to reach out to us at hello@bellamysorganic.com.au Many thanks. Kind regards, Sean

Good morning, Thank you for reaching out to us. Your toddler should be having 1-2 serves per day of Bellamy’s Organic Toddler Milk Step 3. This suggested number of serves is provided as a serving guide for when a toddler’s dietary intake may not be enough. We don’t recommend more than this as too much milk (or of any particular food group) can fill them up and make them less hungry for other foods. This will make mealtimes difficult, and they can miss out on other important nutrients. Remember their tummies are small, roughly around the size of a fist, so kiddies in this age do well with smaller snacks and meals. Don’t forget, toddlers should be offered and encouraged to eat a wide variety of nutritious foods to meet their nutrient needs, and to provide a basis for lifelong healthy eating habits. If you have any further questions, please reach out to us at hello@bellamysorganic.com.au

Thank you for reaching out to Bellamy's Organic. The suggested number of serves is provided as a serving guide, for when a toddler’s dietary intake may not be enough. We don’t recommend more than this as too much milk (or of any particular food group) can fill them up and make them less hungry for other foods. This will make mealtimes difficult, and they can miss out on other important nutrients. Remember their tummies are small, roughly around the size of a fist, so kiddies at this age do well with smaller snacks and meals. Don’t forget, toddlers should be offered and encouraged to eat a wide variety of nutritious foods to meet their nutrient needs, and to provide a basis for lifelong healthy eating habits.

Dear Othneil, thank you for your question. We do not recommend using formula past its use by date. After this date the product may be unsafe to consume even if it looks fine because the nutrients in the product may become unstable or a build-up of bacteria may occur. Kind Regards, Jacqui

Dear Sandra, thank you so much for your question. It is safe and will not cause any harm to your toddler if they drink our Step 2 Follow-On Formula. However, Step 2 Formula is crafted to support the nutritional needs of infants from 6-12 months. Therefore, we would not recommend that your toddler has many feeds of Infant Formula as a complete varied solid diet should be of preference over the Formula. Our Toddler Milk is not a formula or a principle source of nutrition. It is a supplementary milk drink that contains additional vitamins and minerals and should form part of a varied solid diet that includes; vegetables, fruits, whole grains, meats and dairy products. If you are looking to find stockists, may I suggest Amazon as a possible source for the Step 3, I can see they have availability. Kindest Regards, Jacqui

So I’m also on step 2 and no it is not bubbly to us. I’m sure you know this but you shouldn’t shake the bottle to mix it instead swirl it. I hope this helps!

Thank you for your question. As we use only certified organic ingredients our product may vary slightly in the way it mixes from batch to batch. We manufacture in small batches and organic ingredients do vary from season to season. Some batches may be quite frothy with lots of bubbles, while other batches may have no bubbles at all. This is not a problem, this is normal. The reason that some batches can be quite frothy is because we produce our formulas with real full cream milk powder, which does the same. When you turn the bottle upside down for feeding, milk fills the teat completely and the froth goes to the other end, so baby won’t get any air from the bottle. Some parents stir the formula first and then shake the bottle to dissolve the formula further. From the feedback we have received this creates less froth or bubbles. You can also tap the mixed formula in the bottle on a bench, a bit like when you get a latte at a coffee shop and they bang the jug of milk prior to pouring it in the cup. It is also worth noting, frothing or bubbles do not pose a problem with baby either as long as you ensure the teat on the bottle is full when your little one is feeding then there will not be excessive air intake. At Bellamy’s Organic, the health and safety of babies and children is our priority, and we are committed to using only the highest quality ingredients and applying the strictest safety standards for our products. If you have any further questions, please do not hesitate to contact our customer service team. Sincerely, Bellamy’s Organic

Dear Santhni, Thank you for contacting Bellamy’s and sorry about your experience. We do not expect to see diarrhoea when transitioning from step 2 to step 3. After 12 months of age, toddlers no longer need infant formula and should be transitioned onto toddler milk or a fresh milk. The quantities of toddler milk should be no more than 350 ml per day in addition to a solid diet which includes a wide variety of nutritious foods. If you would like to speak to our dietitian directly, please contact us via our care line on 03 6332 9200. Kind Regards, Danielle

Hi, thank you for your question. 1 scoop means 1 full scoop. When preparing fill the measuring scoop with formula powder and level off using the leveling blade on the tin.

1 scoop is a full scoop which will give you 2 ounces. The little lip is for you to level off the powder. Love this stuff and more importantly baby boo loves it too!!

Dear Agilesh, to clarify the difference in the scoops; according to Malaysia regulation, for Step 1, the Malaysia scoop size has to be smaller than the Australia scoop size, hence a blue scoop is attached to the raised plastic lid. However, for Step 2 this is not required, instead the white scoop within the can, is permitted to be used. So in comparison, two blue scoops (4.4g x 2 = 8.8g) is equivalent to one white scoop (8.8g x 1 = 8.8g). I hope this helps with your concerns, please let me know if there is anything further I can assist with. Kind Regards, Jacqui

Dear Aglish, the blue scoop is included with our Malaysian tins as the Malaysian feeding table doesn’t align with the Australian feeding table, Bellamy’s needed to fit a raised lid with spoon. If you prefer English & prefer to remove the over- wrapper you can then adhere to the feeding table on the can and use the spoon found inside the can. The Malaysian version does come with a blue scoop that should follow the Malaysian directions. The White scoop is for Australian labelling and if you use the white scoop, please follow the English instructions. If you are missing the blue scoop with the raised lid please advise the batch details so I may report to the Quality Team. We are very sorry for any inconvenience you may have been caused. Kind Regards, Jacqui

Dear Sashanka, Thank you for your enquiry. Bellamy's Organic Formula is suitable for infants with eczema. Eczema alone is not an indication for specialised infant formula. Most children with eczema do not have any reactions to food. However, in some children, food allergy may be a trigger. Food allergy needs to be considered in babies with very widespread eczema who are not responding to eczema treatment.

It is important not to restrict your child's diet or change formula unless you have been advised to do so by a doctor, allergist or dietitian. An allergist may choose to test your child to confirm any food allergies.

For more information see our website external link 

Kind regards, Jacqui

Dear Chinmei_u, thank you for your message. Can I please confirm with you which formula you are using? Is it Bellamy's Organic? Our Step 2 indicates that from 6-12 months the ratio is 240ml and 4 scoops? Was the Step 1 you were using Bellamy's Organic as well? As the portions you have indicated aren't what we have recommended on the label. Our formula's have been crafted to suit the nutritional needs within the defined age groups. If you have any further questions, please do not hesitate to contact our careline on 1800 010 460 or via email at hello@bellamysorganic.com.au.

Kind Regards, Bellamy's Organic

Hi there, Unless advised otherwise by a medical professional, it is advised that you slowly transition to Step 2 at 6 months. It is important that you do prepare the formula as per the feeding table on the back of the tin. The number of feeds printed on the feeding table is a rough guideline, so if you are finding that your little one is consuming more/less than what is recommended, that is typically fine. However, you need to ensure the water to powder ratios are prepared to according to the advice on the feeding table. For more information, please don't hesitate to contact us at hello@bellamysorganic.com.au Kind regards, Bellamy's Organic

Dear Elisa, Thank you for your query. We strongly recommend to throw away any leftover formula after use. Storing half-empty bottles for future use is risky because they get contaminated quickly once they’ve been sucked on. Don’t worry if they don’t finish the bottle! Babies are very good at judging how much they need. If your little one goes to sleep, put them over your shoulder, rub their back and stoke their head, legs and tummy. A nappy change is also a good way to wake them up. Wait until they are properly awake before offering more feed. If this is continuously happening you can try making smaller feed volumes. If you need any further assistance, please contact us directly at +61 3 6332 9200

Kind regards, Bellamy's Organic

I'd like to know this too! Has made me question whether to continue feeding my bubs this formula, even if it meets Australian standards, the fact that there's a report saying it has unsafe levels of anything makes me very concerned.

Hi Dave, I refer to your recent enquiry regarding the Hong Kong Consumer Council Article last year referring to 3-monochloropropanediol (3-MPCD) levels in our formula products. We want to reassure you that all Bellamy’s Organic products are safe for use. All our products comply with the Australian and New Zealand Food Standards (FSANZ) Code, United Nations Food and Agriculture Organization / World Health Organization food additives Joint Expert Committee (JECFA) and European Food Safety Administration (EFSA) on 3-monochloropropanediol (3-MCPD).

The Hong Kong Food Safety Centre (operated by the Hong Kong Special Administrative Region) released a clarification notice regarding the articles that you refer to, stating that all formulas tested meet the relevant standards. This was not published in English so an interpreted copy can be sent to you if you send us an email at hello@bellamysorganic.com.au

Food Standards Australia and New Zealand (FSANZ) also released a statement in response to the Hong Kong news, stating that Australian infant formulas are safe for use the following link is attached for your information:

external link 

Given we don’t test competitors’ products we are unable to provide a comparison of these against our product.

Kind regards, Bellamy's Organic