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Why does my polygon rouge need new cranks, and a new rear hub just to change the sprocket size? It’s kinda annoying.
I presume your intention is to upgrade to a crank-set with more than 8 speeds. Typically, when you transition from an 8-speed setup like 8X1, 8X2, or 8X3 to higher speeds like 10, 11, or 12 speeds, certain changes occur. The chain becomes slimmer, the crank teeth become narrower, resulting in reduced movement during gear shifts. Moreover, the teeth on the rear cassettes become closer and narrower.
The boss is 5 foot 3 and I am 5foot 10 and we need electric bikes to cover around 30 klm a day . The ground is fairly level as in Emerald so need something reliable and both in our 70s any suggestions
Hi there Hutchie, Thank you for getting in touch with us! So we can help you and keep you at an all time level of popularity with "The Boss" can you please send us a quick note with your email and your number at sales@bikesonline.com.au or give us a ring +61 (02) 8599 2209 to see what we can do to help you. Speak soon!
Do you deliver to Frankston area in Victoria please?
Good morning Kate, Yes, we are delivering to Frankston area. Actually, we are delivering Australia wide. Please do not hesitate to contact us if you have more question. Best regards Bicycles Online
Not to sure if you have ridden a bike mate, but when the rear wheel locks up because your derailleur is stuck in it generally you fall off, and what are you saying cause the rear tyre is bald that caused this or we don’t look after our bikes.
My son fell off the bike as a result of your bike part failing!
Not to sure if you have ridden a bike mate, but when the rear wheel locks up because your derailleur is stuck in it generally you fall off, and what are you saying cause the rear tyre is bald that caused this or we don’t look after our bikes.
My son fell off the bike as a result of your bike part failing!
Hi, I’ve had my polygon Siskiu N9 for about a week now and ever since I first got it my wheel keeps coming loose every couple hours of riding it and I keep needing to use the Allen key to tighten it back up. Why does this keep happening? Did someone not put the bike together properly or what can I do to fix this issue? Thanks.
Hi Louis, I would suggest lodging a ticket with our technical team from the below link for further assistance. external link In the meantime could you please ensure the axle is torqued to the correct setting. it should be written on the axle in Nm. you may also need to tighten the ratchet nut on the opposite side of where the axle threads through. (it will have a series of numbers like a clock). Finally on the same side as the ratchet nut there will a smaller bolt next to it, double check this has not worked loose also. Again for consistent support I would suggest lodging this with our tech team.
Hi I would like to know when you will get the Marin San Quentin 3 back in stock?
Do you have a estimated arrival of the updated model?
Unfortunately we do not have a confirmed date for new models yet but it will likely be towards the end of the year. Looking to be October/November time at the moment.
is it real ligit
I did not even know about Bicycles Online until 2-3 weeks ago. I looked online to get some idea of what was available and found Bicycles Online. I read the a good number of reviews (including 1-2 that appeared less than 100% positive). Always a risk that the bike would not be as good as advertised but completely satisfied. It took me less than an hour to assemble as it basically arrives 90% ready to go. Bike was dispatched two hours after ordered and I tracked its delivery from Sydney to Sunshine Coast. Delivered less than 48 hours after ordering. I would be happy to own shares in these guys!
Hi Max Yes, we are an online store that sell Bicycles and accessories within Australia. We carry Polygon and Marin bikes. You can email, call or chat with us Monday - Friday 8am - 5pm if you have any questions. Please take a look at how to contact us using the following link external link
i received a bike from bicycles online and it was delivered in a timely fashion well packaged. But, as for a pro build it leave a lot to be desired: both wheels were out of true, the front bearing were tight, front and rear mechs needed tuning, lucky in know how tune, the front wheel had to trued at a local bike shop which cost. point is ive contacted them on two occasions and have not herd back, not a good experience.
Thanks for contacting us. Were you able to get through to us on 02 8599 2209 or sales@bicyclesonline.com.au?
Hi, i would like to know when is the 2019 polygon xtrada 6.0 going to be release here in Australia and how much is the estimated price? Thanks!
Hi, we do not have the Xtrada 6 available online - https://www.bicyclesonline.com.au/polygon-xtrada-6.0-mountain-bike
Hi. I ordered a bicycle and paid for it on the 17th of July and still haven't received it. I have sent numerous emails with only one reply which was in poor English saying it was delayed leaving the factory. My order number is 10418.
My bank details show it was paid to Wanpinyuan Shenzen Chn. S388168486396991 China 0000
Look forward to hearing from you.
Thnx
Ricky De Agrela
Hello Thanks for getting in touch Unfortunately, you have purchased from a fraud website. You did not purchase from our website as shown below We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
Good day,,I've ordered last June 21,2018..but until now we didn't receive yet the product..is this a scam?
Hello Thanks for getting in touch Unfortunately, you have purchased from a fraud website. You did not purchase from our website as shown below We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
I have paid for a bike from your site and still havent recieved it. It has been 17 days now and i ha ent heard anything back at all. I have e-mailed your company on many occasions and still havnet recieved a reply... when will i recieve my bike?
Hello Thanks for getting in touch Can you please supply me with your order number so I can check the history? Can I confirm that you made the purchase from our website - external link . As you can see from the Q&A on this page, we were targeted by a number of scam websites this past month which have been using our logo and content and scamming people into buying heavily discounted products on scam websites. Please can you confirm that your order was indeed from our website and not one of these scam sites? Thanks
ordered a bike from your online service two weeks ago when will it be delivered please?
Hi Lewis.
Can you please email us at sales@bicyclesonline.com.au along with your order number? I will ask one of our team members to chase this up for you.
I purchased polygon bike model XQUARONE EX9
MY order no. 12756 i want to know when will arrive the bike i connot access the website they email me
Mygoutlets.com is this a legit online store and teach me how to track my order thank you?
Hello Thanks for getting in touch Unfortunately, this is a fraud website, please do not buy anything from this site as you will not receive the product. We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
Do you deliver bicycles to South Africa as well?
Unfortunately we only ship within Australia. If you are looking at a Polygon bike, please contact Polygon directly to see if there is a dealer near you.
Order 9676 seems to have fallen thru the cracks What's Up ... don't seem to be able to get summited questions answered ... Scam or What ?
Hello Thanks for getting in touch Unfortunately, this is a fraud website, please do not buy anything from this site as you will not receive the product. We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
Hi, this is Frank from Puerto Rico, I received a promotion of yours bike on my phone and to be honest almost put an order to buy one road bike that I like, but I get suspicious about the prices a bike that you advertise in your official website for over $2000.00 appears with a ridiculous discounts at $127.00 , could you verified that offers?
Hello Thanks for getting in touch Unfortunately, this is a fraud website, please do not buy anything from this site as you will not receive the product. We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
Hi all, had anyone else had the problem of the bikes at 150$ and got the money back???
Thanks
Hello Thanks for getting in touch Unfortunately, this is a fraud website, please do not buy anything from this site as you will not receive the product. We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
Hi, please help check my order #9104. Purchase online 8/6/18. Until today 18/6 didnt received any tracking no.
Please advise.
Hello Thanks for getting in touch Unfortunately, this is a fraud website, please do not buy anything from this site as you will not receive the product. We are the only distributor of Marin and Polygon bicycles in Australia. Here is our website external link
If you have found the site on Facebook or Instagram, please help us by marking this site as fraud. There should be a button on the top right corner of the post. Press scam to help us stop this site.
I would suggest contacting your bank to have your money reimbursed, if you have already made a purchase
Kind Regards
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