23 questions from our users
How long does a bank transfer take to receive on your end?
Why do I need a password to shop and pay! Cannot see the reason for it.
Deliver to Thailand?
We can ship to Thailand.
It may be subject to tax charges as per customs in the destination country.
how long does it take shipping to Thailand ?
Do you sell men's scents
Yes we do sell a large range of them: https://www.cosmeticsnow.com.au/c/mens_fragrance/men-s-fragrances
I paid premium price ($18) for 1-3 business days delivery and 5 business days have passed with unanswered emails or phone calls from your business. The Couriers Now who are supposed to be delivering my order, I now find out have appalling reviews. I would like to demand a refund ($120) immediately and have had to resort to posting here as my emails and phone calls go unanswered. I will not be a returning customer and will have to now be out of pocket to source the product I so desperately need that I was conned into paying a premium delivery price for !
Burrbery London EDP Parfume Spray
Are the fragrances from Cosmetics now legit? as in not copies. thanks
tell me please- parfume GIFT-set CAESARS MAN made from China?
I placed an order with Cosmetics Now yesterday, on 15 Sept. 2020. I paid via paypal, for which I received an instant receipt. I have not had any receipt either of acknowledgement of order or of payment from Cosmetics Now. Why?
They are heaps slow. Should come through in a day or so
Hi I am thinking of purchasing Naturi Bisse Diamond cream . I was wondering if any one has used this cream and there honest thoughts? Is it worth the money and does it give results? Thank you Tracy
Hi. Is Reuzel Daily Shampoo/Scrub Shampoo/Conditioner sealed?
The deodorant stick (clean) is dry. Do I have to wet it to use it? There are no instructions as to use. Thanks,
Hi I would like to inquire about IPL treatments
Is IPL would be good for my skin , how I would know?
What’s the best deal for lip chin and underarms?
How many sessions would I need?
Will it help to remove hair permanently?
I live in Wanneroo, which clinic would be closer?
I just found this site and have placed 4 items in my cart and went to pay when I noticed a discrepancy between the listing price and cart price of an extra $20. Tried ringing several times...and got the usual all operators are busy. So contacted by email and the price of the item in question was changed immediately to the lower list price....great....but then the other 3 items in my cart jumped to a higher price and yet they were still being shown on the website at a lower cost. I have been waiting over a half and hour now for them to either respond by email, or phone as I have left my number. I have taken shots of the items at the price I put them in my cart and have sent them their own proof. Has anyone else had this issue with them?
Hi Michelle, I have never had a problem at all with this site. Maybe they are very busy with the Christmas shoppers online. Have you joined up and can log in? Maybe it would be best to log out, if you haven't already paid for your items and start again. Hopefully it's all worked out for you in your favour. All the best Susanne
How legit is this online store? Be honest, I really want to purchase this perfume and this store has the one I want, I'm just sceptical about it being such a great store with great delivery
It was the first time I used this online store and was pleased to be able to track the parcel everyday.
It's the first time I've used them but I was completely satisfied. I bought a Shiseido face wash and received it within two days to a regional city so I was really impressed. I honestly would use them again. I'm an eBay buyer usually but not for cosmetics and skin care. The face wash is sealed in original packaging. Couldn't ask for more really.
I have only bought once from them, (Dermalogica and Youngblood), and both products were legitimate, and delivery was prompt. I'll definitely give them another go next time I need to buy products.
I am curious about the life expectancy of the products.. are they cheaper because they older? do they come with the best before dates?
We only stock products which are well within date. Any products being sold close to their use by date are marked as such.
Not all cosmetics products come with precise marked used by dates, products that are considered to last a very long time don't mark a date. Often though the manufactured date can be determined from the printed batch code online or by contacting the manufacturer.
How do i verify my email address???
There is no need to verify an email address. Your account is created and can be used once the form has been filled out.
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