Sarah
Sarah

Ohhhh....just read the reviews. It's over 2 weeks now since I ordered and my last shipping update was in French. The Trulove brand is meant to be a good one but now I'm not sure. AliExpress wants bulk orders and Amazon is similar prices. Ugh.

Tamara
Tamara  

Yeh I’m extremely disappointed, can the ACCC be involved I wonder?

help.roll2save
help.roll2save  

I just checked and you can buy a single one on AliExpress for about $35. The harness itself is great. I'm using it now and it's soooo easy to take on and off, it's just that you should definitely just get it through AliExpress and not dognation.

Also, dropshipping isn't illegal, but it is unfortunate that I fell for it.

Sarah
Sarah  

No, they haven't done anything illegal but buyer beware! Very very long shipping times. Well past the 14-19 day average they say.

emberrani
emberrani

Wow, I just checked that out. Looks like you are correct. I have just brought $130.00 of product, including the harness from dognation. The harness was recommended on Gentle Dog Trainers. Thanks for the education. What a minefield! First time I heard the term 'dropshipping'

Mell S.
Mell S.  

I also just spent a heap of money to be ripped off it appears. Has anyone been successful in a refund?

I want to be a Happy Cam
I want to be a Happy Cam  

I bought a harness because it was recommended by Gentle Dog Trainers. It really sounded like it was a company based in Australia (warehouse, etc). The harness is good but the website is misleading. I just left a comment on Gentle Dog Trainers - wonder if it will be published?

emberrani
emberrani  

I have received my harness. It works well. I was disconcerted after learning about drop shipping - where you will always wait for overseas shipping. Dog nation also does not have PayPal. My thoughts now are to only use businesses with PayPal. Good for you H Cam., for referring to gentle trainers.

Josh D.
Josh D.  

To anyone who thinks they have been ripped off. I actually bought harnesses from both - aliexpress and Dog nation. And I can tell you this - the harness on Dog Nation that cost me $74 is advertised on Aliexpress for $33. HOWEVER, beware! The price on Aliexpress does not include the postage and you have to pay extra GST. The free shipping options that are available will deliver in 3 months if you're lucky (thanks to covid and no economy flights). I learned this the hard way when I wanted to be smart and purchased from Aliexpress based on cheap price. Guess what - one of the 2 harnesses never arrived and the Chinese supplier wouldn't respond. The cheapest shipping option costs $27, EMS is $37, DHL is $52. So with the cheapest shipping from Aliexpress the price of this harness was $33 + $27 + $6 GST = $66. To be fair I'd rather pay Australian company $8 extra next time but I know I support local and if something goes wrong with my harness there won't be a radio silence from Aliexpress.

Mel W.
Mel W.  

I can't get dognation to respond! They have no phone number and are telling me that my item has been delivered when it hasn't. I have sent several emails, no response. Getting so frustrated. I can't even figure out who the delivery company is to call them directly.

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