Craig
Craig · Diamond Hybrid Mattress Queen

Can you please explain to me the returns policy, how does it work, how long does it take and how much does it cost?

Emma Sleep
Emma Sleep   DM   

Hello Craig. 100 Nights Trial Try out the Emma Mattress risk-free with our 100-night trial! If it's not for you, we'll give you a full refund and handle the returns at no cost to you. ‎‎‎10 Year Warranty

A mattress is like having a life-long friend. And because we have so much trust in ours, we give all our Emma mattresses a 10-year manufacturer warranty.

Craig
Craig  

Wow. Took you a whole 3 months to reply! A bit late now.

Emma Sleep
Emma Sleep   DM   

Our apologies. Just happened that we were out of manpower and just got back on track. Thanks.

edmundwcy
edmundwcy · Diamond Hybrid Mattress Queen

Is the Emma Diamond Hybrid Mattress Queen Medium Firm?

Klose
Klose  

Hello, It is like sleeping on concrete. Hope this helps

Emma Sleep
Emma Sleep   DM   

Hi Edmundwcy. It is medium-soft. Thank you for showing interest in Emma Mattress. Kindly visit this link external link  for more information about our product. And you can also compare the mattresses on it. Have a nice day!

Allan S.
Allan S. · Diamond Hybrid Mattress Queen

Please confirm how long it will take to have a Emma Diamond Hybrid Mattress Queen delivered in Melbourne Metropolitan area, once an order is placed. Product reviews do not endorse a quick delivery time.

Emma Sleep
Emma Sleep   DM   

Hello Allan, The delivery lead times is within 2-7 days If there is anything more I can do for you please do let me know.

Allan S.
Allan S.  

Thanks. Happy with the response time.

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