Enviroswim ES3 Questions & Answers

Well, one kilo of citric acid seems to have done the trick. A lot of reading directed me to this product but with significantly varying doses recommended. Being wary of overdosing I went with the lesser amount for a 51000 litre pool with good results. Extra backwashing as part of the process seems to have helped reduce the algae too. Could it really be this simple! I'll give it another week.

Hi Alan, please email us at info@enviroswim.com for assistance.

Hi Garry, I am having the same problem with my system. Did you end up finding a solution?

First of all do you have your alkalinity correct? This is the most important thing of all to maintain in any pool. Alkalinity test kits are hard to come by and you might have to get this checked at a shop. In regard to acid I constantly dose it into the pool using an acid pump. It takes about 50 - 100ml per day (reduced to 30%) once the pH is correct. We have also had a rainy summer, and the water balance (especially alkalinity) will always be out after a big rain event. My guess is that's your problem. I have thrown around 15kg of bicarbonate (buffer) into the pool this summer - a bit smaller pool than yours. Also check that TDS is in the correct range - this can affect the oxidiser otherwise. If it gets too low you might have to add a bit of salt. Too high and you will need to empty some water out. Don't even take a chlorine reading, and never add it to the pool. You don't need it.

Yes we constantly have to add acid also - we are thinking about removing our Enviroswim at the moment as we have never been able to manage it, pool is never clear, chemistry is never right and it has just become too difficult.

Hi Apmgeerba, We would very much appreciate if you would contact us directly on either 07 5655 6150 or on email info@enviroswim.com We value our customers and customer satisfaction is our main goal. We look forward to speaking with you directly, we are confident we will provide a solution. Regards Enviroswim Team

Hi there, we have had our system for 4 years. Acid is needed every 2nd day. Oxidiser plates need cleaning every 2-3 weeks due to scale building up and stops working . We to are also thinking about changing to a different system. All becoming too hard. Pool chemicals checked every 2nd day. All perfect except for acid. Concrete pool 37k litres.

Hi Sue we also have concrete pool - had enviroswim for 6 years and just bought a salt water chlorinator today online for $1000. I wish we had done this the first time around and saved ourselves $4000! I hope you find a solution to your issues soon too.

Good luck. Please post again so I can see how your pool is going. Might have to look at changing our system as well.

Pool has been crystal clear since! For the first time since we have had the pool it is finally not a constant source of stress. No regrets. Everything is so much easier. Hope yours is not causing you grief!

Same here! This is an amazing system and have had it in Brisbane here for 10 years and the pool is always perfect. Best thing I’ve ever done and so glad I heard about it before the pool was finished. Way cheaper in the long run as no chemicals. Occasionally add acid after a major downpour

Hi Darren, Please contact us on 07 5655 6150 or email info@enviroswim.com with your query. Kind Regards, The Enviroswim Team

Darren, I am also in Perth, i absolutely love my enviroswim pool but have the same problem with scale build up. I also have a concrete pool. I would be keen to know if Enviroswim have any answers for you, if you wouldn’t mind posting here.

I do substantially reduce my pump time in winter with no issues, and yes i will do a chlorine shock or a chemical copper boost pre summer if some algae growth. But if there is algae growth on the surface of the pool it does take some time for staining to go as (i assume) with no chlorine you don’t get the bleaching effect.

Ah good to here from a fellow Perthite! I also love my Enviroswim system- I’ve had it for 6.5 years now and saved heaps of money on chemicals. I recently replaced my 3rd oxidiser and the water within days went from cloudy to crystal! However the scale/calcium build up is shocking! I guess for Perth peeps we have to clean the oxidiser more regularly than other states. I’ve also noticed the copper silver electrodes wear out fast- again probably due to our hard water…to be honest I’m resigning myself to spending money on both these parts in the knowledge that I don’t have to add harsh chemicals to my water. Cleaning that oxidiser before major build up is the key me thinks!!! I’ve also started adding a very small amount of pool salt once a month or thereabouts to give the system a chance to produce more free chlorine - it seems to be working???? Good luck with your pool! Keep me posted with your issues perhaps we can help each other? Cheers Daz

Hi there, we have had our system for 4 years. Acid is needed every 2nd day. Oxidiser plates need cleaning every 2-3 weeks due to scale building up and stops working . We to are also thinking about changing to a different system. All becoming too hard. Pool chemicals checked every 2nd day. All perfect except for acid. Concrete pool 37k litres.

Hi Sue thanks for your reply on this thread. I’m now in my 8th year of using Enviroswim. I find like you , I only add acid but usually about 5-7 days apart. The scale build up is really a downer and to be honest quite time consuming to clean. However a good trade off for not using any other harsh chemicals. If only Enviroswim could find a better system than that pesky hard to clean oxidiser! This would be the perfect system…

Hi Darren, Please contact us on 07 5655 6150 or email info@enviroswim.com and we're sure we can give you a solution. Kind Regards, The Enviroswim Team

Hi Sue, Please contact us on 07 5655 6150 or email info@enviroswim.com and we're sure we can give you a solution. Kind Regards, The Enviroswim Team

Hi,

Please contact us on 07 5655 6150 or email info@enviroswim.com to discuss.

Kind Regards, Enviroswim Team

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Hi Kathy, I think that is our problem too - we have a lot of leaf litter in our pool (and some bird poo) due to overhanging trees - we clean it daily in summer and have to add acid constantly! We are considering switching to another system as I think in 7 years we have had one summer with clear water.

We ended up changing and haven’t looked back. So much easier to find the help we need from local pool shops. The water is not as fresh which is a shame but we are much happier.

Dear Apmgeerba, Thank you for taking the time to share your experience with Enviroswim. After carefully reviewing your concerns, it seems that the issues you encountered might be more related to the operation and maintenance of the pool, rather than inherent problems with the product itself. We take great pride in providing a product that is designed to deliver exceptional water quality and reduce the need for traditional chemical treatments. To ensure the best performance, it's important to follow the provided instructions and guidelines for installation, operation and maintenance.

We would like to offer assistance to address the challenges you’ve faced. Our customer support team is available to provide guidance on proper installation, usage, and maintenance procedures. Please feel free to reach out to us at info@enviroswim.com or 07 5565 6150 so we can assist you in resolving any issues and maximising the benefits of your Enviroswim system.

Feedback like yours is invaluable to us as it helps us continuously improve our product and support services. We remain committed to delivering high-quality solutions that exceed our customers' expectations.

Thank you again for sharing your thoughts, and we look forward to the opportunity to assist you further.

Best regards,

Enviroswim

Hi Kathy - we just changed to a Saltmate today - I was relieved to read you ‘haven’t looked back’ - I am looking forward to a summer without pool dramas this year. Fingers crossed!

I’m sorry but I have to disagree. Our ongoing problems were not “related to the operation and maintenance of the pool” (your words) because after 7 years of stress, cloudy water, adding acid every second or third day, never being able to get the chemistry right, the copper highs and lows, the trouble reading the copper colour chart and crude dial adjustment (surely there is a better way), failed timers, scale on the plates and burning them out once etc etc etc, we replaced it with a salt chlorinator and after 48 hours it was transformed into a stress free low maintenance pool! And I know you are scientists (and so are we) so you will understand what I mean when I say that the sanitising system (the Enviroswim ES-3) was the only variable that was changed! I do believe this system is a great invention and works very well in many situations, but I just can’t help thinking there is something to do with the water or environmental conditions in Perth that make this system difficult to manage, and in our case ineffective. Or maybe it was just the type of trees and bird excrement our pool was subject to? Or the dust coming from the surrounding area that used to be a market garden? But I have read many other familiar comments from other people who live elsewhere in Perth, so I really don’t know. It was worth a try because I liked the idea of less chemicals, but in the end, I am very sad to say it wasn’t a good fit for us. It is really just the loss of money that irks me now. For anyone who has this system in Perth and it works well for them, you are welcome to have our system to use for parts if you like. I have just advertised it on Gumtree this morning for FREE external link 

You should be using hydrochloric acid. Bunnings or any pool shop sells this. If you have a doser it should be diluted by adding acid to water, never the other way round. Protective glasses etc should be worn. Good luck.

Wish I knew. I’ll bet the techs at Enviroswim Weill have a better idea and they are certainly easily contacted by phone

Had mine for 2 years now. I find the clock very accurate. If it’s losing that amount of time each day I would suggest an issue with the unit - call the installer for warranty check.

Dump water via the sand filter valve as normal.

Talk to your pool supplier or pool shop. But normally a backwash or Drain.

I would add one bag of salt. Be careful and check the manual. I’m not sure you should use bugger or stabilisers in enviroswim. Also check your plates and clean if necessary

Sorry typo “buffer”

See response below from Nicholas R.

Can you send photos to info@enviroswim.com?

Are you replacing fuse with 'slo-blo' type? Variable speed pumps are often cause of fuses blowing

Yes same fuse as original

Hey, check that the display reads 15 at all times. Ours had a fault where it only read 15 50% and 00 the rest of the time. This caused massive build up on the plates. We had the main unit replaced and have never had a problem since. Hope this helps

So you replaced the oxidiser plates or the actual display unit? How old was the system when this happened?

Ours is on max and usually reads between 12 and 15. Been installed for 18 months with no visible scaling. Water supply is rain water.

16000 litre pool, Adelaide, indoors - 18 month for the oxidizer plates - not happy!!

I just replaced my oxidiser cell - it was installed in late 2017, so 3.5 years old, and very badly corroded to the point that it was not working. It was reporting 15 on the dial, but we noticed that there was not much "mist" coming off the plates when running. Then one day it reported 00 and we opened it to find a few of the plates almost completed missing (corroded) and one was touching the next one. We were able to run it up to about "6", but beyond that it would go to "00". There had been some calcium build up in the past, but most of it had flaked off of its own accord and got spat out the jets. Anyway, now the new cell is in, it's straight back to 15 with plenty of "mist" coming off the plates.

Located in Perth also. I was having lots of issues recently with it going green - we have a heater, so the temp is usually around 30C, but I'm hoping the faulty oxidiser was the cause of it going green and now we can relax...

I'm 75kL, kids-level bather load.

Thanks Tom. I think your experience is similar to mine. My plates weren't as corroded as it sounds yours were but they pretty much packed up around 3.5 years in. My housing cell for the plates has now got a slow leak even after I replaced the o rings so micht have to replace the housing cell ☹️

Hi Mark, our oxidiser plates always had heavy scale requiring regular cleaning. In the 4th year they actually disintegrated - it was like a huge hole had been burnt through them and we had to replace them. We are also in Perth and switched to a saltwater chlorinator this year due to ongoing problems.