6 questions from our users
If the products are exactly the same and genuine, how are you offering it in a lower price?
They are genuine . I bought 4 perfumes from there and they are amazing. I used to get niches perfumes so feeling sexy have the best fragrance and prices
i guess the prices are like wholesale prices? Why complain? Because I guarantee the perfume I purchased is genuine.
Francis Y.Feeling Sexy
Hi Jyoti, standard margin for most beauty products are 50% if sold at RRP, some will be more and some less depending on the brand.
This means if RRP is $200, you can tell the retailer pocketing $100 in most case scenario.
Our target margin is between 15% - 20% (depending on the brand) but sold to 5 more customers or even more rather than sell one bottle at full margin to only one customer.
By doing this we can easily take advantage of the economy of scale such as shipping fee, labour, storage, infrastructure and other cost as well as lower cost per conversion on our social and search engine ads. Not to mention negotiation power with distributors and couriers company as well as rebate / bonus at the end of financial year.
In addition, there are a lot more advantages and flexibility for business if they take $20 from 10 customers rather than $100 from 2 customers. Generally business who operates in this way can afford to make more mistakes thus safer in the long run. Obviously we try our best not to make mistakes but they do happened and unavoidable in some cases.
Tried the Lacoste L'Homme Intense at Dubai International Airport about a week ago. However I ran out of time and didn't get the chance to buy it before I left the airport, so I bought it online at feelingsexy.com (noting that no other Australian retailer sells it, online or otherwise).
Delivery was prompt and well-packaged. Looks the real deal. But as soon as I sprayed it, it is clear to me that it's not the same as I had tried.
Similar smell, but distinctly less intense, less rich, less projection. Not very long lasting either - 2-3h vs the airport version which was still very prominent after 12h.
I also tried the non-intense version (which looks different). I know what i was buying, and I bought what I was after.
I suspect it might not have been stored or handled correctly, leading to the product breaking down under high temps... Not claiming this is a fake product, but it certainly isn't the same product as if I had of purchased it from an international shop.
Seeking a refund.
Will give a star rating following a response.
Seems like there's been some good reviews here though. I don't think it's necessarily dodgey or watered down (which is why I'm thinking possibly that it hasn't been stored properly), or else we wouldn't be seeing half the positive reviews here (trying not to inject too much cynism haha)
Whatever the reason, it's not the quality that I expected and hence why I'm seeking a refund.
Update: they've provided me with a very long email describing how the product should be fully stable even at temperatures of 64°C.
They've defended their warehousing procedures and claim their warehouse temps don't exceed 26°C. As someome whos worked closely with warehousing environments over the years, I have my doubts that storage temps at the upper bays vs ground temps are comparable.
They've tried to use an excuse of humidity and temperature (but realised that at DBX, it would have been fully air conditioned). As such, they've not tried to push for this.
RMA has been approved.
I'm happy that they've accepted my dissatisfaction. I'm happy with the online purchasing process, packaging and delivery aspects.
However, the product itself does not impress me. Nor does their unwillingness to acknowledge there is any issue (which is also evident on here).
Last words - buyer beware. Seems genuine but you accept the risk of a subpar quality product as a risk. My recommendation, in hindsight, would be to always buy in person (or online from a chain store).
Can you please advise when Mancera Cedrat Boise Eau de Parfum will be available? The 120ml. Many thanks Chris
Francis Y.Feeling Sexy
Cedrat Boise 120ml is now available
Are the products 100% authentic?
Everything I have purchased has been 100% authentic - that is why they are getting such good reviews!!!
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