I'm having a problem getting my arlo security cameras to connect with the wifi
Hi Tania, Thank you for your question.
Unfortunately this is not something that we can assist with. If you would like to discuss this further, please feel free to contact us on 1300 433 572.
Kind regards, Chelsey @Geeks2U
What is your fee to install the below ? Mircosoft office windows 11 norton and to reboot my entire computer
Hi Sal, Thank you for your message, we can definitely assist with this! If you would like to reply with your best contact number I will have a member of our customer service team call you to go through our services and pricing.
Alternatively, please feel free to call us on 1300 433 572.
Kind regards,
Mallory @Geeks2U
I have sent a private message awaiting your response
Hi Sal,
I have sent through information via private messages regarding your recent enquiry.
Look forward to hearing from you soon. Alternatively, please feel free to call us on 1300 433 572.
Kind regards, Romina @ Geeks2U
Can you do a Computer Forensic Analysis? Darrell A C Hall 408/2 Laguna St , Vaucluse NSW 2030 Mob 0408 881 321 E-mail dach.hall1@gmail.com Cheers Darrell
Hi Darrell Thank you for your enquiry! Unfortunately, due to the nature of your issue, this is not something we can assist with. I apologise that we are not able to help you in this instance! If you have any questions, please feel free to call us on 1300 433 572.
Kind regards,
Sascha
Can you update windows 7 to 11
Hi Evlyn, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Mallory @Geeks2U
Can you help with updating from windows 7 to 11
Hi Evlyn, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Mallory @Geeks2U
My daughter gave me her old laptop as she got a new one but she has set a password and can’t remember it how much do you charge to get into it.
As a customer I can't answer this question for you. I would recommend you contact Geeks2U on the phone. They were quite helpful explaining their charges and capabilities.
Hi Nada, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Shirley @Geeks2U
Hi, Do you guys do AMD software related issues? For further context I downloaded the graphics driver separately via Dell's website. But as consequence I could no longer access my amd software. And so I downloaded the latest AMD Adrenalin software but in doing so messed my laptop's resolution. Now everything's at 150%resolution. My laptop's battery is getting shorter and everything including word doc is lagging. With that said, I want to know if you have any specialists who know how to fix things like this. Or if any of this pc is salvageable.
Hi Franz, Thank you for your enquiry! We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Mallory @Geeks2U
I have a HP Envy Photo 6200 All-in-one...purchased 7 Oct. 2021...the only function I can get to operate is: print from computer via wi-fi and print from mobile via wi-fi.. Cannot work out how to connect all other functions..Scan, copy etc...Are you able to visit and connect printer correctly... I am not Tech savvy. Peter S Erina. NSW ...2250
Hi, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Hi,
Just wondering if it’s possible for you guys to fix the wifi speed and connectivity? I feel like we have a pretty good unlimited internet plan, yet the kids can sometimes find it frustrating being unable to load things or even connect. I’ve also noticed in certain rooms there is no connection at all. Is there some way you can look at the whole setup? If so what is required for you to be able to carry out these works.
Hi Theresa, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Claire
Am not getting emails nor can I send. Tried of waiting for Telstra. Can I get help from u
You can phone geeks to you because if they can't fix it you don't pay
Hi Manuela, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards, Jessica @ Geeks2U
I have an Epson NX430 printer that won't print black. Is this something you can help me with?
Hi Mary, Thank you for your enquiry! Unfortunately, due to the nature of your issue, this is not something we can assist with. I apologise that we are not able to help you in this instance! If you have any questions, please feel free to call us on 1300 433 572.
Kind regards,
Sandra @ Geeks2U
What od your Perth phone nimber please?
Hi Don,
You can call us on 1300 433 572.
Kind regards,
Sandra @ Geeks2U
Do I have an appointment with you on Tuesday and if so what time is it to be. I’m very sorry for forgetting but I have a brain injury and I forgot who it is with and what time. My name is Patricia Cain and you have my phone number.Thank you
Hi Patricia, I haven't been able to find a customer file under your name, so it appears that no appointment has been booked with us for tomorrow. If the customer file may be under another name or different details, please send this through to customer.service@geeks2u.com.au and we can search our system. Alternatively, you can call the Geeks2U office on 1300 433 572.
Kind regards,
Eliza @ Geeks2U
Computer is difficult since Monterey upgrade! I need a lesson! Also my Brother printer is playing up - not registering full genuine ink catridges….
Yes, this WAS me, but I got no answer!
Hi there, Thank you for your review, I am sorry to hear this. I have not been able to locate your customer file. Could I please ask you to send through your details to customer.service@geeks2u.com.au and we will give you a call straight away to discuss your concerns.
Alternatively, you can call the Geeks2U office on 1300 433 572.
Kind regards,
Scott @Geeks2U
Do you guys work on GoPro
Hi Craig, Geeks2U can assist with setting up and using your GoPro, however we can't repair the devices - that would need to be done by the manufacturer.
My computer is in tound and tound tepair mode,I csnt get any og yhe thingd,like banking rmails etc. Are you able to help.
i had one of your geeks come to me last week . all is fine but i thought he had upgraded me from windows 7 to 10 . as i am ignorant of computer workings . i find this is not the case . my mistake i thought i could try to do it myself but........ no. its beyond me . do i have to have another visit or can it be done remotely. whatever that is . ha ha
Hi Linda,
That sounds like something we can help with! Please contact us on 1300 433 572 so we can discuss options further with you.
Kind regards,
Scott @Geeks2U
Hi can you move all my data from my Mac and external hard drive to a new Windows computer I’d like to buy? Thanks
Hi Julie,
That sounds like something we can help with! Please contact us on 1300 433 572 so we can discuss this further and give you information on our services and pricing.
Kind regards,
Kate
I have just had a computer technician look at my actual connection, as in the cable connection for the phone line, and he rewired it, but my internet connection is now dropping out. Are you able to help with this if it is a wiring problem? I am on the central coast.
Sorry I can’t help you on this. I suggest you find another technician and explain the problem.
Hi Leanne, Thank you for your enquiry! Unfortunately, due to the nature of your issue, this is not something we can assist with. I apologise that we’re not able to help you in this instance! If you have any questions, please feel free to call us on 1300 433 572.
Kind regards,
Sandra @ Geeks2U
My Facebook has been hacked and I’m having trouble Can you help What is the cost ? Thank you Brenda
Hi Brenda Phone or email the friendly Geeks2U people and they will send a Geek to your home/business The charge is $158 for the first hour - usually problems are fixed within an hour - the Geeks really know their stuff! Good luck = Patricia
Hi Brenda, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Claire
Are you able to help with Samsung mobile phone email retrieval?
Hi Coralie, Thank you for your enquiry. We would be happy to help you! If I could please ask you to send through your best contact number to customer.service@geeks2u.com.au, and I will have one of our Customer Service Specialists call you to go through our services and pricing.
Alternatively please feel free to call us on 1300 433 572.
Kind regards,
Claire @Geeks2U
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