Giantz CSAW-58CC-RDWH Questions & Answers

Hey mate. I have 2 and they both run great. Have cut about 20t firewood over 3 years (1 saw is a backup and hardly gets used). I use a rich mix for fuel (25:1) with any standard 2 stroke oil. Pump the primer bubble. To start them, you need to squeeze and hold full throttle, then manually hold the choke button fully open (gently though) and then release full throttle, then let go of choke leaving it locked wide open. (Don't touch the throttle or choke any more until it fires or the choke will fully close). Mine fires on the third pull every time. Once it fires, push the choke to the closed position gently (don't hit the throttle at all, the choke cam is now sitting on a slightly open notch). Give the saw another pull and it should start and high idle. Let it warm up for 30 seconds or so and you'll be good to go. If it stalls, you need to adjust the idle mixture in or out a little depending on if it was a rich or lean stall. Try turning the idle screw up a little before adjusting mix to see if that corrects the issue. If it just slowed down more and more and stalled then it likely was too rich. If it ran up a bit before stalling, it was likely lean. (L screw in to make more lean, out for richer). I have adjust my low and high mix screws and the idle a little. It runs great, stalls on rare occasions on a hot day, but otherwise has been really good for an $80 chainsaw, delivered to the door. Still on the original bar and chain too. Been cutting red box, white box, yellow box, peppermint, red gum and the occasional stringybark.

If you are struggling to start any chainsaw with E-start, make sure you understand what it is and how to use it properly. It makes a big difference to the turnover speed during starting and usually makes the difference between starting and not. Also recommend trying to start the saw without the choke initially as flooding a new saw prevents successful start.

Did you get it working Doug? I've had one for over a year now and use it all the time with a 300mm auger in clay soil and it's been absolutely brilliant, hasn't missed a beat. I'll apologise in advance but I'll cover the basics just in case you missed a step. 1) I use a fuel mix of 40:1 in this and a bunch of chainsaws 2) make sure the on/off switch is on 3) open the choke 4) give the petrol bubble half a dozen pumps 5) one or two pulls of the starter should do it for 6) if after a third pull it hasn't started close the choke and mine will almost always start on the next attempt, two more at most. 7) if you got it going with the choke open immediately close it.

To be honest mate, I'm so impressed with mine I'm seriously thinking of buying their 88cc chainsaw for milling larger logs. I've got a petrol and an electric stihl chainsaws but at a tenth of the price of their chainsaws are half as good as the post hole digger I bought I'll be ecstatic about saving the 2 grand. I'm pretty sure the bar and chain will be rubbish which is why I'm researching if there are compatible reputable brand bars / chains that will fit, but from my experience the motors are ridgy didge.

I've cut around 20t of tough firewood and I'm still on the original (Oregon) bar and chain. No dramas with the 58cc saw either, starts on the 3rd pull like clockwork.

Hey Murray Did you ever get the saw to start ?? Cheers Ray Cairns

No.not happy. Brand new saw. Can't use. Were I purchase they shut down. Now have to save for new saw. No wood

Check your fuel strainer (air filter) for dirt, your fuel lines and primer for cracks. Check your on/off switch wire to make sure it isn't touching ground. Air, fuel spark, it has to be one of those 3.

Did you ever find out Phillip? I suspect Husqvarna bars might but I'm here trying to confirm.

Hi Boomer, my experience is if you buy Giantz you have done your dough. I don't know how consumer affairs allows these products to be sold. I salvaged what I could from my saw and binned the rest. Pay a little more and get something that will work. Trouble is there are not two many 2 stroke motors on the market my guess is the motor and coil etc will be found on other chinese Csaws. try a local repair shop and see if they have something suitable. Sorry you have joined the Giantz dissatisfied customer club.

Have the same problem with mine, never been able to start it, turns out it has a faulty coil as well

I have a giantz 58cc where I swapped out the flywheel and coil off another machine that was not the same brand . The other machine was exactly the same but branded different.

Eon, check the battery for voltage just after it has been on charge for say 10 min for over/under charge voltage. check on ebay if you can find a generic replacement battery or fitting to allow the use of another battery brand. open battery case and check the voltage of the individual cells. you may have to get the battery rebuilt so you can use the case. my petrol started only if I didn't prime it. I salvaged the bar and chain, the rest of my money was 'lost'. I don't use amazon or ebay if I can avoid them. Try aliexpress or wish to avoid junk. Chinese consumer laws are much much stronger than ours.

Thanks Alon, I tried to purchase a generic replacement but without success. I may need to as you suggest have the battery rebuilt which could be expensive. It’s disappointing when after sales service is nonexistent. I will only purchase “known” brands in the future. More junk

I also bought a Gaintz 20" chainsaw it wont start, spoke to net wholesaler and after much argee bargee the manufacture GaintZ asked me to send it back, impossible no courier is going to ship a product with fuel residue in it. So again I spoke to the wholesaler and threatened them with Consumer Affairs and Trade Practices reporting, finally they agreed to send me another Chainsaw same model. It arrived and wont start also go figure how a mob like this is allowed to trade. Robert

I have decided to never buy another Giantz brand of anything and am passing the word on. Only buy this brand if you want to be ripped off with no way to get any decent response from sellers.

Have you primed it before trying to start. It takes a fair bit of pumping the little priming bubble to get the fuel through, once you seeing keep going untill it gets tight (about 3 pumps) and they generally fire up.

0.020 is what I would run it at Don. Hope this helps.

A GiantZ 20 inch bar 62cc You must put as gap 0.06" or 0.07" gap on the spark plug , Do you have a spark on your spark plug ? also see the coil is there 2 screw to fix the coil on to the block and are the screw longer than all the other it must also on those screw have some kind of rubber washer so the screws are isolated from the metal or if the screw are not isolated it will not give a spark on the spark plug . Those rubber washers look like a top hat upside down, you put the screw in to the washer so the rim is between the screw and the hole to screw it on ( comprendes amigos) my Giantz 20" chain saw is fantastic for $100 buck delivered instead of a $1000.00 for a stilh chain saw

Yes Giants 22 inch bar is fantastic I have cut tons of wood with it best buy on the market

Might have the chain on backwards? Or just tighten it up

Have the same problem. Misleading of what you get and can't supply the attachments that are advertised. Be careful.

Get onto Temu they are great to deal with