Just Sunnies Questions & Answers

Hi Muhib, We're really sorry to hear you haven’t received your tracking details yet. Due to the recent public holiday, there have been slight delays in processing and dispatch, which may have impacted your order. I’ve now emailed you directly with your tracking details so you can follow your delivery.

If you need anything further, please contact support@justsunnies.com.au. We're here to help!

Kind Regards, Just Sunnies Team

Hi Katherine, Thank you for your question. Yes, all our products are authentic and sourced directly from the brands themselves. Each brand also provides its own warranty. Maui Jim, for example, offers a 2-year warranty on manufacturing faults.

If you have any further questions, please don’t hesitate to reach out to our customer support team at support@justsunnies.com.au.

Kind regards, The Just Sunnies team

Hi Brendan, Thank you for your question. Zip pay orders are processed through our system as soon as payment has been received. If you have any further questions, please get in contact with our customer service team by emailing support@justsunnies.com.au, we're happy to help.

Kind regards

Hi Joe, Thank you for your enquiry. Our Express Shipping service usually takes 1-2 business days to arrive into another state. I've taken a look into your orders tracking details and I can see your order is expected to arrive to you today.

If you are in need of any further assistance please don't hesitate to reach out via email or contacting our customer service team on 07 5535 0994.

Kind regards, Olivia

Not sure, but if you order they'll probably advise they're not in stock and then you'll have to beg them for your money back.

Hi Amber, Thank you for question, the answer is yes. All items we sell are authentic and come with a full manufacturer warranty. We understand your concern as there are lots of imitation product on the market. You can confirm the authenticity of Oakley products sold on Just Sunnies via the Oakley Australia website, we are listed in the store locator (https://www.oakley.com/en-au/store-finder), you can also call the Oakley customer service team on 1800 414 011 to confirm we are one of few authorised online retailers within Australia .

We do our very best to ensure our inventory is as accurate as possible, if there is ever a discrepancy you will be notified right away and a refund will be processed upon request.

If you have any questions or we can be of further assistance please don't hesitate to contact our team via email support@justsunnies.com.au or phone 07 55350994.

Kind Regards, The Just Sunnies Team.

Hi Kym, Thank you for your question, yes we do. You can confirm this by entering external link  into the Ray Ban Online Dealer locator, here is a link for your convenience external link  If you have any further questions at all please don't hesitate to get in touch, I am happy to help.

Kind Regards, Just Sunnies.