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Ninja Shark

Ninja Shark Questions & Answers

4.7 from 42 reviews

9 questions from our users

Judith K.

Judith K.asked

I just borrowed my grandsons mask and the snorkel piece came off due to a wave. It is lost out there in the Pacific ocean now.
Can I Buy the snorkel piece only for a S/M mask.
I live in Australia, Byron Bay.

No answers
suewasz

suewaszasked

Hi NinjaShark Company, I live in Perth WA, and I want to order a full face mask, problem is I Need it ASAP, going on a cruise in early march, it is 14/2, what are my chances of getting delivery soon?
Regards
Sue.
email: suewaszkinel@hotmail.com

1 answer
Mick
Mick

They are very quick at delivery but you will need to go on the Ninja Shark website and ask them directly.

Suja

Sujaasked

Any specials during Christmas?

2 answers
Ninja Shark
Catalin A.Ninja Shark

Hi Suja,

Of course we do.

Go online to our website and you will find out more.

Cheers,
Andrew

Judith K.
Judith K.

I just lost the snorkel part of my grandsons mask, can I purchase the snorkel piece seperately.

Pirate

Pirateasked

When diving below the surface, does the mask seal withstand the additional pressure and not change shape, collapse and leak under the pressure like some other full face masks? Peter.

1 answer
Ninja Shark
Catalin A.Ninja Shark

Hi Peter,

Thanks a lot for your interest.

I suppose you are referring to the Equaliser mask, we do have also the foldable for adults.
Yes, once you submerge underwater the tube will activate the dry-leak feature and no water will come it.

There will be no change in the shape of the mask, but there will be pressure on your face. Since you have something on your face is normal to have some pressure on it underwater.
After you practice with the mask for a few times, you will get used to it.

If the mask is a proper fit for your face and sealed accordingly, there will be no leakage.

Hope that answers your question.

Cheers,
Andrew

Santorini

Santoriniasked

If I place an order today for 3 full sets, mask / flippers will they arrive before the end of the month ?? Central Coast NSW

1 answer
Ninja Shark
Catalin A.Ninja Shark

Hi Santorini,

The orders are being delivered from Sydney, and it usually takes 2-4 business days to cover most NSW.

To confirm, if all items are in stock, it will arrive for sure before the end of the month considering there are still almost 2 weeks left.

Feel free to reach us on the contact form or livechat for further details.

I look forward to packing your order.

Cheers,
Andrew - Ninja Shark Australia

Cindy

Cindyasked

How long does it take to ship to Florida in the U.S.? Do you have a distributor in the U.S?

1 answer
Ninja Shark
Catalin A.Ninja Shark

Hi Cindy,

Thanks a lot for your interest and supporting a small family business.

Yes, we are fully live in the U.S. with the warehouse and office.

Please navigate to the U.S. website at:
https://NinjaShark.com

We deliver very fast to Florida - on average 3 days whole the U.S.

I look forward to packing your new Ninja Shark Equalizer full face snorkel mask.

Stay Awesome,
Andrew

Mar R

Mar Rasked

does the snorkel have one way valve?

1 answer
Ninja Shark
Catalin A.Ninja Shark

Hi Mar,

Yes, the Ninja Shark full face masks come with one-way valves.
We've optimised the process so we have multiple valves to control the inhaling and exhaling.

With our recent launch of the Ninja Shark Equaliser, we've added an additional exhaling channel (so now we have 3 channels instead of 2 as all the other brands).

Check our product detailed page and let me know should you have any other questions.

Thanks for your interest and I look forward to getting your feedback on the Ninja Shark.

Regards - Andrew

Mousd

Mousdasked

Hi just wondering if you can still breath through your mouth with these masks? Cheers Carlee

1 answer
Ninja Shark
Catalin A.Ninja Shark

Hi Carlee,

Yes, of course, you can.

With the most advanced Ninja Shark full face mask, you can breathe both through your nose and mouth at the same time.

Choking on water? Not a problem – the full face snorkel mask has a sealed air valve to prevent water from entering the snorkel.
Foggy mask? Non-existent, with an anti-fog design that gives you crystal clear vision both in and out of the water.

Is snorkelling starting to sound a little more doable now?

I look forward to packing your mask Carlee

Be Awesome!

Josh M

Josh Masked

What size would be a good fit for a 14yr old, child or adult?

3 answers
Madge
Madge

I would suggest Large. They fit quite tight. Enjoy!

Robby
Robby

Measure the face as shown on the order form. I have a medium and it is perfect for me. Full grown 60 plus year old. Robyn

Ninja Shark
Catalin A.Ninja Shark

Hi Josh,

Thank you very much for your interest in our products.

The kids' version of the full face mask is recommended for kids between 5-11 years old.

But, as Robby already answered, you should check the face size.

We have this main page to see how you can measure:
https://ninjashark.com.au/mask-sizing-chart-dimensions/

I might guess that for a 14yr old, the best option would be the adult version, S/M size.

Thanks again and should you have any other questions, let me know.

I look forward to hearing from you again.

Be Awesome,
Andrew

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