23 years with RACV and I just found out I don't have choice of repairer and before my car is even evaluated based on age you want to write it off. I am angry tomorrow it's being assessef by racv repairers but I am betting when the accident is not my fault racv will write it off. So what will I be left with?? Comprehensive insurance worth crap. Who do I complain too?
Dear Kat, Thank you for your recent inquiry requesting information about our Complaint channels. We appreciate you taking the time to post your feedback and apologize for the way this has affected you. At RACV we are constantly striving for improvements in all our services and products, and your feedback is greatly appreciated.
Please visit our website at external link
for a detailed description of our complaints process.
We hope this clarifies your inquiry.
Kind regards,
Sangita
Jeep SRT8 2014 41 years old how much for insurance
Hi Keith, due to the intricate nature of insurance, we are unable to provide a quote via Product Review. You may obtain a quote online via the following link: external link . Alternatively, you can reach our Memberline team on 13 72 28, prompt #5 for Insurance. Our Memberline team are available everyday, between 7am - 11pm (AEST) and will be more than happy to assist.
Kind regards, Sulin
what is prime cover comprehensive motor insurance ? and why am I paying $70.20 more than last year
Good morning Julie, Motor Vehicle Prime Cover is offered to policyholders aged 50 years and over who have Comprehensive, Complete Care or Motorcycle Insurance with us. It provides you with additional Aussie Assist benefits such as:
- Assistance with motor legal matters, and - 24 hour medical assistance
In relation to your premium, we advise it is calculated from a variety of risk factors. In order for us to review this further, we kindly ask that you please call us on 13 72 28 to speak with a Memberline consultant. Our Memberline team are available everyday, between 7am - 11pm (AEST).
Kind regards
Sulin RACV
I have comprehensive insurance. I reversed into a bollard so damage is my fault. Is the cost of repairs covered by RACV insurance?
Hi Mark, while repairs are generally covered under our Comprehensive Insurance policies, as this page is not monitored by the claims department, you will need to contact them directly to see what you are covered for under your policy. To do this you can contact the claims department by the following methods: • chat with claims online via logging into Go to 'Manage Claim' • email them on racvmotorclaims@iag.com.au or; • call 13 19 03. Kind Regards, Robert - Social Media Consultant.
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