Sun Select Questions & Answers

Hi Doreen Share your address and project no to customercare@sunselect.com.au

Someone will call you on Monday as our office is closed over weekend .

Thank you

We are really sorry to hear that. Please share your contract number, and i will arrange a call back asap.

Have sent a pm

Hi, It depends on multiple things. If you help me with you contact details we can arrange call back from our expert.

The amount of energy that a solar panel can generate depends on several factors, including the size of the panel, the efficiency of the panel, the angle at which the panel is mounted, and the amount of sunlight that the panel receives. In general, a typical solar panel can generate about 10 to 20 watts of electricity per square foot, depending on these factors.

To determine the total amount of energy that a solar panel system can generate, you need to know the size of the solar panel array and the average amount of sunlight that the panels receive. For example, if you have a solar panel system that consists of 6.6kw , potentially it generates 6.6kw x 4 hrs approximate sunlight = 26.4 minus losses.

Keep in mind that the actual amount of energy that a solar panel system generates will depend on the specific conditions in your location. Factors such as cloud cover, atmospheric conditions, and the time of year can all affect the amount of solar energy that a panel system generates.

We do have a warehouse in SA.

G'day Kerry,

Both Models identical however MODEL RATED OUTPUT (VA) Solis-3P5K-4G-AU. 5000 Solis-3P5K-4G-AU MX 4999

We recommend both as they are CEC approved Inverters. Kind Regards

Hi, For any queries or concerns after installation, please feel free to reach out on service@sunselect.com.au; you will be answered promptly and your concerns will be sorted shortly.

We're a CEC Member and soon be a Retailer

Dear Yolanta, As per our previous conversations we are not responsible for your 10 year old Air-conditioning failure, Simply If you upgrade to a brand new Air-conditioning you have to bear the cost for it.

I am sorry that we are unable to help you at this stage.

Air conditioning was well taken care of, and it worked PERFECTLY without any problems ever. You have professional report about it from company which installed it & serviced it that YOU "caused a major electrical fault & air conditioner & other items not working." Air-conditioning had service done just before Sunselect came and after Max caused the electrical board failure, "burnt"4 switches ,entire house without power and...YES AIR-CONDITIONING FAILURE TOO.

We had absolutely no reason to replace it; it was the best air-con you could ask for! It could work another 10 years. It is insult accusing us we wanted to upgrade it!!!

We had to replace it because it was 'dead' (because of Sunselect negligence) and by having elderly mum in the house I had to replace it for the new one; yes, new one. I don't think you can get....used ducted air conditioning unit....

You don't want to take responsibility"at this stage". I don't believe in one word you saying but I still believe in justice system and I am willing to go for it.

At least....I made you to reply and...I sincerely hope I made other people aware what kind of dishonest, incompetent, negligent company you are.

Hi pls call this no 0294975091 nane is Mia and Henry Thanks

Hi Kevin Wilson, Greetings, We stock, supply, and install major solar panel brands like Seraphim, Jinko, Trina, Astronergy, etc. Most Solar panels equipped with 25 years linear output warranty and 10-15 years of product warranty (depends on the brand)

If you are after any specific product, contact our experts on 1300 867 353 to obtain accurate information on that product. Speak to you soon.

Hello JP Mx Greetings Installation material will be as per Australian standards. Screws and bolts would be made of galvanised iron or material which is fully anodised. Racking would be aluminium. We also use UV protected PVC to cover cables from sun exposure.

If you have any more questions, comments, or concerns, please do not hesitate to contact us at 1300 867 353.

Hi 4licks Thanks for asking the question We are well aware on export limit guidelines and in most cases export limit is not required. We also supply and install export control device where export limit is required by the distributors such as Essential Energy.

Moreover, There are many factors decide whether we require to set a limit on export or not. Please give us a call to discuss your specific requirements, we are happy to help

We are not a Clean Energy Council Approved retailer as it's not mandatory to do so.

Kind Regards

G'day Syed, Thank you for your time to send your question to us. Lead time depends on the type of assistance required and may change based on many factors. for some cases we can help straight away and in some we may need 24-48 hrs. All our systems have wifi monitoring and we can provide online support instantly. Let me know if I can assist with any further queries.

Regards Team Sunselect

HI Dev, Thank you for your interest in our business.

Requested Information is available on ASIC website.

Regards Team Sunselect.

Hi Shabbi, Thanks for using this platform to contact us. We apologise that we are unable to help as our team members working from home during this COVID 19 Pandemic. Please provide your project number so one of our team member will contact you earliest possible.

Regards SunSelect

0424966840