Sunbeam Cafe Series Blenders Questions & Answers
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My blender wonI't start only red lights
Hello I have a cafe series blender which leaks on the bottom. I noticed how it becomes loose. I would like to fix this but I'm not sure if I need to buy a new bearing base etc.
I had similar problems and oil leaks. The machine was quite old so we bought a new one. I know you can get replacement parts but not sure if it's the motor or base and blades you'll need. JILL
Hi Raina R, Thank you for sharing your experience while using your Sunbeam Café Series Blenders. We are disappointed to learn about the leaking difficulties you are experiencing. We are happy to help you troubleshoot this matter, please give us a call at 1300 881 861, from 10:00am to 6:00pm - Monday - Friday AEST.
Thank you, Sunbeam Customer Care
Hi There, I have a PB9800 Blender that will not go. No lights at all. Is there a fuse in the blender that could have blown Cheers Simon
I just had the same problem and returned it for a refund
I had to return my first one because it just stopped, now the second I've had for over a year and it's leaking and black from the base also
Hi I have a Sunbeam cafe series P89800, it is just over 12 months old. Today when I used it, black liquid was leaking from the bottom of the jug. How can I fix this?
Ours did this also. I saw that you can buy replacement parts..base and blades but not sure about the motor part...We just got another Sunbeam model that seems to be working fine anf half the price
The same is happening to mine. This is the second time it has happened. On the 1st, I managed to get my cafe series exchanged because it was in its 1st year. Now it's happening again, and I'm buying a spare blade. That black liquid is a mix of rotten old mix plus oil from the roller. That means that you are drinking that juice too.
you cannot get any parts most of the time for this model, and the Blade is Not available at all, since 2 years ago. throw it in the bin and tell everyone Not to touch Sunbeam at all ! hope you've learnt your lesson as well.
My sunbeam cafe series blender is just over one year old, and this morning it has stated to leak from the bottom of the jar, and the drops are black in colour. How can i fix my blender
The black is mould that collects between the jug and the base. Over time it seems like the rubber seals relax and let liquid through. We found it was next to impossible to unscrew the glass from the base. It's a really poor design, I'm afraid.
Hi Rosa D, I have just sent you a private message if you could kindly respond via this please. Thanks
All four lights are flashing and I can't start the blender, pressed the pulse button, moved the dial, powered off and on. I haven't used for a couple of years but stored in a dry area. Everyone seems to have a leak issues. Just the seal I think. I had that problem.
Hi JohnC, Firstly can I ask how old is your blender?. Thanks
It seems to flash as a warning if you put the jug on when the dial is not turned to zero. Doesn't mention it in the manual
Hi there, I bought this blender for my mother about 3.5years ago and she loves it. However it has started to leak from the bottom. Is this repairable? It would be a shame if it was not after such a short time. Ida
Hi Tricol, If you to our website attached external link scroll to the bottom of the page you will find service agent locator if you click on there you will find any in your local area whom should be able to assist you with getting a replacment jug. Thanks
no English and no idea(even back then 2 years ago, which is when Sunbeam left Australia) what you're talking about, i dealt with the head office which is now based in New Zeland and they also said we cannot help at all, you might find some old stock left in some spare part suppliers but NO one has or will have the blade, throw it in the bin !!!
our blender is leaking at the bottom through the blades area and its getting worse. Can you purchase a new jug or are there places where it can be fixed. Thanks
Hi Paul M, Firstly how old is your blender?. If it is out of it's 12 month warranty period if you go to our website attached external link & scroll to the end of the page you will find service agents locator if you click on there you will find a list of any in your local area they should be able to assist you with a new jug if thats what your requiring. Thanks
Thanks. Yes its over 12 months. Has been a good product.
We bought this brand new from harvey moron and it was off the shelf and the company says it wont warranty it because it was the last one on the shelf. We used it twice and now it leaks like crazy from the bottom what is going on? This product is garbage.
Hi The Bird, I have just sent you a private message if you could kindly respond via this please. Thanks
My daughter bought me one for Christmas. I kept using the one I had until it died. Pulled this one out of the box and it leaks. Never been used. Not happy
Hello I have a cafe series blender which is leaking on the bottom. I would like to fix this but I'm not sure if I need to buy a new bearing base or a blade assy . In took the bearing out and found that the blade assy is loose I can push it up and down but I'm still not sure which part needs replacing. Also how would I get the blade ass out of the jug? kind regards Silvia
Hi Silvia, If you go to our website attached external link & scroll to the end of the page you will find service agents locator if you open that up you will find any in your local area whom should be able to assist you with your query. Thanks
Hi, I live in Gympie town, Qld, I bought a sunbeam blender cafe series from Betta electrical shop local, it have 3 years warranty, for home use,now 2 years and leaked badly ,iI toke it to the shop and ask how to fix it,they said that only warranty on the motor,not on the leak.take home and clean up underneath yourself may help.But it can't fixed ,day by day leak more.What can I do please?
Hi AiLien E, I have just sent you a private message if you could kindly respond via that please. Thanks
How many blades 4or 6?
Hello Doug Smith, Please click through the below link to see the details of the PB9800 blades, page 11: external link
Hi we purchased this but the feature under the jug which says rotate to unlock which is to disessemble the blade was completely stuck and wouldn’t budge, we got a replacement and same problem. I really like the blender but no idea why we are not able to unscrew the blade. We asked 2 different people in the shop to try with no luck and my husband wasn’t able either. Is this a common problem with some of the stock?
I am interested to know the answer to this question. This is our second blender over the years and have always had the same issue. I am really frustrated because we purchased the second one just over 12 months ago and now it is out of warranty. I cannot unscrew it and the jug is leaking everywhere.
Do you need to unscrew first before rotating to unlock or should it just unlock with rotation?
I have a Sunbeam Cafe Series blender 1200 watt. I need to buy a replacement jug as the handle is separating from the jug body. But I need to know the model number to make sure I buy the right one. Can anyone tell me where I can find the model number on the blender?
Looking for replacement jug plus blade lid
Call Sunbeam, they will recommend a supplier based on your location.
If the blender is leaking, how do I unscrew it?
Hello, bought the Sunbeam cafe series blender PB9800 a week ago, but today when we try to make our breakfast drink all the lights are flashing. My wife wants to know what I did wrong. Please help before I get killed by my irate wife again.
It seems to flash as a warning if you put the jug on when the dial is not turned to zero. Doesn't mention it in the manual
I agree. The dial can be on any of the integers, but not in-between. Two years on, the blender is still giving great service.
Do the pre program function lights stay on when not in use but plugged into power outlet or can they be turned off without disconnecting power cord.
The lights will remain lit if the blender is plugged into a switched on power source to indicate that the machine has power and that blades will spin when buttons are pushed. Just as a safety precaution, to indicate that the unit is on.
I have this blender but wondering if it's possible to buy a food processor attachment that can fit on this?
Hello Glenn H. Unfortunately, no there is no food processor attachment for this blender.
SUNBEAM STICK BLENDER ESM100 When I switch the blender on there is a light flashing inside for a bit. Is that normal? It looks a bit scary...
Hi Lucia S , this does not sound quite right. Please give our team a call on 1300 881 861 to assist you.
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