13 questions from our users
I am after a quotation on 2x indoor white shutters and 2 x indoor sun dark UV blinds.
Hi Leo, please give the team a call on 132546 and we can organize for a free measure and quote or drop into our Showroom at 118 Fyans Street in Geelong for assistance.
To whom it may concern, I have always loved your jingles but your latest one regarding ‘iso’ now has to be removed because it has been distressing me to be reminded about our new harsh lockdown restrictions just released yesterday. I’m sure I’m not the only who feels this way. I look forward to hearing from you soon regarding my concerns. Regards Isabella
We too find the lockdown difficult and we wish everyone enduring the process our best wishes for the coming weeks. ...Read more For individuals and business's, the extended lockdown announced by the Government last Sunday will be a challenge that we all now need to get through as best we can. However, be assured that our radio ads are not intended to be distressing to you. Our ads are intended as a light hearted interval to the day and a chance to do a little sing along. However, we will adjust this song as soon as we can, so hopefully you too can have a little sing along when the ad comes on again ! Take care and all our best, The Blind Factory Team
Thank you so much for your caring and understanding comments. I look forward to hearing more wonderful ads.
Hi again, your new jingle is great - I love it! Thank you for your compassion during these trying times.
Hi just inquiring regarding your plantation shutters do they come from china? And is there a long delay in shipments due to the worldwide pandemic?
Sorry for the delay Ginny. Our Plantation Shutters are manufactured in China. At this stage there is no delay on production.
are your blinds made in australia?
Our of our internal and internal blinds, curtains and outside awnings ranges are definitely made in Australia. Plantation Shutters however, are made in China.
are vertical blinds suitable if you have a cat?
They could be but it really depends on how your cat treats the blinds! He/she may play with them - in that case, most types of window furnishings may suffer some form of damage. It would be best to keep the cat away !!
I have very large windows, at the moment I have slim line venison blinds, this allows us to see views and tilt for glare and close for privacy.
I would really love to up date however I am not sure what would be suitable, can you help?
Hi Louise, thank you for your inquiry, I'm sure we can assist you. I can have one of our Decor Consultants call you today? Please provide your phone number and postcode detail. Thank you.
We had a quote done yesterday for (Honeycomb) blinds in our back room, which includes a (half atrium) slanted skylight.
No issues with the quote, but on reflection my wife wanted to know if it is possible to have a long roman blind fitted on the skylight section.
We had one there before but took it down for painting.
Talking to the consultant today about the possibility of an amended quota he said that you do not install romans in (slanted) skylights.
I am just seeking to confirm that this is Blind Factory policy.
As the space is about 4 metres long I am aware that the blind would be heavy and probably be a two person installation.
But as we had one before I am just checking to see if this is feasible option or not.
I look forward to hearing from you
Dear Chris - thanks for reaching out. I can confirm that we don't have roman blinds suitable for slanted windows, i.e. with side channels, in our product range. Our design team suggest this is a custo...Read morem made item. I'm sorry we can't help you in this instance. Sarah - The Blind Factory
what sort of blinds did you get fitted ?
Hi Ushi, thanks for your question! Can you clarify, is this question aimed at one of the previous reviews?
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I have double roller blinds, one being mesh and on top of those are block out blinds.
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Amazing customer service from Zhen and great quality of blinds!
ZHEN is Amazing, professional a credit to DIY Blinds. Highly recommend thanks Zhen for your great customer service.
Great quality and so well priced
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