Eleni M.
Eleni M.

Has anyone completed the advanced certificate in psychology and counselling?wanted to know if they found work easily as im on my last unit

Leticia
Leticia

Has anyone completed the Certificate in Bookkeeping? Is the material up to date? I like the course modules and the fact that the course can be completed quickly but am concerned about the negative reviews and the quality of the content. Did this course actually help anyone advance their career? Thank you

The Career Academy
The Career Academy   DM   

Hi Leticia, You can review all our reviews here: external link  We can confirm the Certificate in Bookkeeping material is up to date and only provide students with high quality content. We are also a Xero and MYOB Education Partner and you will get 6 months FREE access to Xero, plus gain the Official Xero Advisor Certification in addition to your course qualification.

Kind regards, The team at The Career Academy

horsey
horsey

How successful are people when they have finish a course with Career Academy are they guaranteed a job and is Career Academy recognise in every Australian state?

The Career Academy
The Career Academy   DM   

Thanks for your question Horsey. We recently ran a survey with our graduates and 83% of our graduates said that The Career Academy improved their prospects of getting a new job or promotion. Yes, our courses are recognised in Australia, and Internationally. Please phone us on 1800 837 550 and we can discuss this further with you now.

Mooey
Mooey  

No one can guarantee a job and many employers won't recognise your training unless it's from a proper Uni or Tafe.

Augustine Lokea
Augustine Lokea

At the end of the course I did " MYOB AccountRight"I was congratulated a certificate was issued. I had few messages and a link as well. The link was for some career group or association but I missed to join the group. Can that link be send to me again?

The Career Academy
The Career Academy   DM   

Hi Augustine, Thank you for your enquiry. Congratulations on completing your course, that's an amazing achievement, and you should be very proud. I believe this is in regards to your free 12 month ICB Membership, I have forwarded this through to our Memberships team, they will register you and then send a confirmation email.

Please don't hesitate to contact us, if you need anything further.

Have a lovely day.

Sofia
Sofia

Hi academy team,

I recently saw some reviews regarding about the diploma and I'm just confused... because before I enrolled into the diploma of psychology and counselling course I was told that this is a diploma but the reviews I've seen that they've said they didn't receive a diploma that they were told but instead they received an advance certificate. I would like to know the truth behind this because I wouldn't be happy if this happens to me also, I only enrolled into this course because I was told it is a diploma. I've also sent an email got no response back so called today about the issue but she couldn't solve the problem for me and said i will talk to the head office. I am very disappointed!!! If I knew that I am being lied to I wouldn't of enrolled into this course.

Daniel H.
Daniel H.  

Hi Sophia, Thank you for your question. I have spoken to our Student Services team to try and figure out what has happened. I do apologise for the inconvenience and the miscommunication with your course advisor and do understand your frustration.

To explain, amendments were made to the TEQSA Act 2017 on the 29th August 2017 which were put in place in March 2018. This required education providers operating in Australia to take immediate action and change the name of their Diploma courses. This change was beyond our control as a result of the legislation amendment. We were required by law to change your course from “Diploma” to “Advanced Certificate”. All students (including you) were contacted in March to advise you of this change.

Please be advised Sofia, that your course content has not and will not change. It is simply the name of the course which has changed. We apologise again for any inconvenience caused and our student services team will also contact you directly about this.

Kind regards, Daniel

tezza
tezza  

Actually the law came into place in 2011 not 2018 as they claimed. Only RTOs and Higher Education Providers were legally allowed to use the word Diploma. You should ask for a full refund as you were wrongly sold the course under false pretenses. The only thing that changed in 2018 was that TESQA was able to enforce it.

Tracey
Tracey

Is the career academy a registered training organisation?

The Career Academy
The Career Academy   DM   

No – The Career Academy Australia is not a registered training organisation. Instead, The Career Academy Australia is Internationally Approved and Registered by IARC. We also have accreditation from a number of professional industry bodies such as the Institute of Certified Bookkeepers, MYOB, International Council for Online Educational Standards, etc. Many of our courses are also endorsed by associations such as the Institute of Hospitality.

SSharon P
SSharon P

How can I get out of the carrer academythey wont let me leave?

The Career Academy
The Career Academy   DM   

You post is concerning Sharon. Please contact me directly as I’m not sure we understand your statement. Rowe - AU Country Manager

Sue44
Sue44  

if you want to take further action, go and see consumer affairs or email them if you can, they will assist you. I am very unhappy with the dishonesty and didn't know of the cost etc were involved. All I can say, lesson learnt!!!.

revenge
revenge  

YEP....I didn'tT Receive CoursEe content.

Didntl log on...didnt start.

Told then several times.

Now a lawyer is threatening me with legal action..

Courtney
Courtney  

It's a lose lose situation. I finished my course and never received my diploma. All they care about is locking you in. As bad as telstra. They have no idea how to deal with conflict. How the business has survived I'll never know. I now have a diploma in psychology and counselling that is probably useless. Don't give them any money!

The Career Academy
The Career Academy   DM   

Hi Sue, Revenge and Courtney, Thank you for your comments. I have taken over from Rowe and was hoping to discuss this further with you to try and resolve the issues. Here at The Career Academy, we strive to be the leaders in online education and take your feedback very seriously. Can you please confirm your contact details or contact me on daniel@thecareeracademy.com so I can try and resolve this for you?

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